United Roadside

Had a problem on Sunday Afternoon with the car driving back from Ithaca on the 17 and Moshe responded promptly and had our car back to perfect condition in 15 minutes. They’re consummate professionals and will travel far and wide to help you get out of any automotive jam that you get into at any hour, day or night. I’d highly recommend them to anyone with or without a car in the NY/NJ Area.

Exceptional service! Yitzi and the team went above and beyond to help me out when I had a flat tire. They were incredibly kind and efficient over the phone, and sent someone to replace my tire right away. The service truck arrived earlier than expected, and I was back on the road in no time. What I thought would be a whole day ordeal turned into a quick and seamless experience. Highly recommend this place for their timely, efficient, and friendly service!

The short: Excellent, timely, and courteous service for a amazing price

The long: From the moment I placed the call, the calm, collected and friendly service I received from the staff was clear. Barbra in the office was acomodating despite the fact I was in a bit of a time crunch and i came in at the last minute. And the repairman Wilson had the job done within 45 min (fixed a bent rim, balancing all tires AND rotation) all for less the half the cost of replacing the bent rim at the dealer. (95$ instead of 245$)
Credit also goes to Milka for Friendliness

Service: 5/5⭐
Friendliness: 6/5⭐
Efficiency: 5/5⭐

Dear United Roadside Assistance Team,

I hope this letter finds you well. I am writing to express my sincere appreciation for the exceptional service I received from your team on a recent incident at 4 AM on the I-87. I want to take a moment to commend your company for going above and beyond in assisting me during a challenging situation.

On Sunday night, I found myself in an unfortunate situation with a tire issue on the I-87 at an incredibly inconvenient hour. I contacted United Roadside Assistance, and I must say that your response time was remarkably fast, given the circumstances. Your technician arrived promptly and was both professional and courteous throughout the entire process.

What impressed me the most was the technician's expertise and preparedness. They quickly assessed the situation, efficiently repaired my tire, and ensured that I could safely continue my journey. Their knowledge and attention to detail were evident, making me feel confident that I was in capable hands.

Additionally, your customer service representatives were helpful and reassuring when I initially called for assistance. They guided me through the process and kept me informed about the technician's estimated arrival time, which provided much-needed peace of mind during a stressful situation.

I also found your pricing to be fair and reasonable, especially considering the urgency of the situation. It was a relief to know that I was receiving high-quality service without breaking the bank.

Overall, my experience with United Roadside Assistance exceeded my expectations. You truly delivered on your promise of reliable and professional roadside assistance, even in the middle of the night. I wanted to take the time to acknowledge the exceptional service your team provided and express my gratitude.

In an era where customer service often falls short of expectations, your company stands out as a shining example of excellence. I will not hesitate to recommend United Roadside Assistance to friends and family in need of such services, and I will undoubtedly call upon your assistance again if the need arises.

Thank you once again for your outstanding service. Please extend my gratitude to the technician who came to my rescue and to the entire team at United Roadside Assistance. Keep up the excellent work!

I was in an impossible situation earlier today. My tire just had gotten a flat, and I had groceries in my car just waiting to get spoiled from me being stranded. I was so lucky to have found this company online. Not only did the staff manage to come out where I was on the road to put on my spare, they then traveled to my house to replace the two bad tires I had. Everyone I encountered, from the staff who took my initial call on the phone for assistance, to the gentlemen that came to the rescue and put on my spare, and the ones that then traveled to my own house and replaced the bad tires, are the kinds of professionals you hope to meet when you truly need help. Hands down THE BEST experience I’ve ever had with ANY auto service, I will recommend them to everyone I meet from here on out! Thank you all from the bottom of my heart, you are models of true professionalism and made me feel like a celebrity with your fast, friendly, and efficient service. I know who I’m calling if I ever need help again!!!!

Whole team was very informative and polite with me when explaining why I needed the services. Quick responses to my questions and an urgency to get my car in and out so I wouldn’t be car-less for long. Really happy, 3 times I’ve used this company

I have a super busy schedule United roadside came to my house today. He was very helpful and knowledgeable about the work he was doing. He was efficient and got the job done quickly. He also explained everything clearly and was very friendly. He definitely goes beyond expectations and I will definitely recommend him to others.

I got a flat tire Sunday Morning at 8:10
They arrived to my car less than 10 minutes, and my car was ready to drive at 10 minutes later B"H!
Thanks again "United Roadside" for your fast and wonderful service!!

Had a chunk of metal stuck in my tire. United Roadside sent a technician within the hour to get me back on the road. Nobody I would trust rather with my vehicle. Highly recommend to those in need.

I am a returning customer at united roadside, their service is like no other! Mike helped us out. He was fast and good! Within 20 we were back on the road! Will definitely be back! Thanks Mike

The guys were top shelf. I would highly recommend them. Very professional and a pleasurable experience.

Awesome service extremely professional and attentive, Definitely a must visit if you are in need at they can come to you...even better.

These guys are amazing! They repaired my reefer trailer 123!!!! Thank you to the tech keıth and Yıtzy for pushing me on fast

Got a 3 wheel alignment and now is on point. Still learning the alignment machine but very proficient. Thank y'all for the work you've done. Also have done my rear bumper and lights awhile back.

The person who helped us, came very fast, he was also very friendly. I highly recommend using this company, they are very reliable.

I recently had the pleasure of using the services of this mobile tire shop, and I must say, it was a fantastic experience from start to finish. The convenience they offer is unbeatable, and their professionalism sets them apart from the rest. I highly recommend them for all your tire needs.

Right from the first call, the customer service was exceptional. The representative was friendly and attentive, taking the time to understand my tire requirements and offering expert advice on the best options for my vehicle. Scheduling an appointment was a breeze, and they accommodated my busy schedule with ease.

On the day of the service, the mobile tire team arrived right on time, fully equipped and ready to get to work. I was impressed by their efficiency and attention to detail. They had the right tools and equipment to handle the job quickly and effectively, without compromising on quality.

Not only did they perform the tire replacement flawlessly, but they also took the time to inspect the other tires for any issues. The technician shared valuable insights on tire maintenance and ways to prolong their lifespan, which I genuinely appreciated.

Another aspect that impressed me was their commitment to safety. They followed all the necessary safety protocols, ensuring the entire process was risk-free. I felt confident in their expertise and trusted their skills, knowing they had my best interests at heart.

The pricing was transparent and reasonable, with no hidden fees or surprises. The convenience of having my tires changed at my home allowed me to save time and avoid the hassle of going to a brick-and-mortar shop.

In conclusion, I highly recommend this mobile tire shop for their exceptional service, professionalism, and convenience. They have won me over as a loyal customer, and I will undoubtedly be using their services for all my future tire needs. Keep up the great work!

Thank you to the entire team for providing top-notch service that exceeded my expectations. You've earned these well-deserved 5 stars!

United Roadside delivered an outstanding mobile oil change, tire, and brake service. Their convenience, expertise, and customer care set them apart. I'm thoroughly impressed and won't hesitate to rely on them for future automotive needs. Highly recommended!

I had a great experience with the mobile tire shop and oil change service. They were prompt, skilled, and friendly. The convenience of their on-site service saved me time, and their thorough work was impressive. I highly recommend

Nick and Mike did my wheel alignment better then any shop ever did, my truck drives straighter then straight :) amazingly, I would recommend this shop to anyone looking for good work on their truck/trailer, Yitzy won't let you down. Thank you for taking care of me tonight

Excellent High Quality service in this shop, we took our truck and trailer with hub seal issues and tire problems and the service was excellent and very professional. Straightforward answers and everything done by the book at a fair good price. I have save them in my address book for the future need and so you should if you are smart!