Victoria's Secret & PINK by Victoria's Secret

I had an amazing shopping experience at the Victoria’s Secret and PINK store in Fashion Square Mall, Saginaw. The store was clean, well-organized, and beautifully displayed. Renee was very helpful and took the time to help me find the products I was looking for.

Further, the staff was friendly and attentive, offering assistance without being pushy. They went above and beyond to help me find exactly what I was looking for, offering recommendations and ensuring I was comfortable with my choices.

I’ll definitely be back!

Love this store! Renee was so helpful and knowledgeable when I was innthe store yesterday. I've been shopping Victoria's Secret for about twenty years now. The Saginaw location has had its ups and downs with customer service. There has been a big atmospheric change for the better.

Warm welcoming vibe . Expert advice on size fit and style best to fit my body type. I haven’t been bra shopping in years best experience

Beautiful store, inclusive assortment and sales team. Quality bras and panties that feel comfortable and look sexy

I want to say this is the best store to shop at. I have visited the store twice within a couple of weeks, and I had a really good positive experience both times. The lady who was helping me on both times, is always so friendly, helpful and patience. It was the same lady working the register this evening, who made my shopping experience so much better. Thank you Victoria's Secret!!

Coming into the store today I needed help and Renee was right there and helped me with everything, my fitting, my questions and helped me apply for my card. I had the best experience with her! Great Job Victoria Secrets. The discounts you guys give are awesome!

Best customer experience I've had in a long time! Renée was fabulous and so patient with me when I needed her assistance. The staff was more than helpful and we had some great conversation! Go visit Renée!

What an amazing experience today at the Saginaw store. Alexandro (Ali) was so patient and kind helping me with the fitting and selection of new bras. She took her time to get the right sizes and styles personalized for ME! She was a pleasure to spend time with and went above and beyond to help me get exactly what I needed. This store is lucky to have such a dedicated salesperson.

Had an issue with my Victoria’s Secret card payment that I got charged more for And Renee was a great help, she got me exactly what I needed fixed.
She’s an amazing worker and stays on task to help her customers and is a great help.

Ale was so professional and energetic five stars to her and she had a very nice smile 😊 thank you I’ll definitely be back and I’ll be expecting to see Ale!!

I recently shopped at this location and received service by a magnificent employee named Kristen. She was hilarious and on top of her game and she is an exceptional customer service employee. If you see this Kristen just know keep pushing for the stars because you were doing wonderful.

Expensive but love everything in the store. They always have great deals going on and give really nice gifts away if you spend so much there. I love it!

Can tell store is under new leadership, had a fantastic experience and entire team friendly and welcoming. Cant wait to go back!

I went in with low expectations for a boutique in an otherwise unimpressive mall, however, walked out AMAZINGLY satisfied and pleasantly surprised.
I was greeted immediately apon arrival by a young cashier, and was quickly approached by a friendly associate with pink hair, Kristen. With the help of a manager she called, Rene', the two asked great questions I would have never thought to mention, and helped me into a bra that was not at all what I thought my size was! As it turns out I've been wearing the wrong size my entire adult life!
Kristen listened to my concerns and could relate to my problem areas so she recommended what I thought was a VERY unlikely and bold solution and definitely surprising: a Bombshell Pushup Bra that apparently adds 2 cup sizes. It fit perfectly, like she said it would, added the volume I needed, where i needed it with a really natural looking lift and tons of support! She let me pick my favorite colors and Renè picked out a matching set of underwear.
I couldn't decide between the two colors so Kristen explained to me about the store card discount they offered! I applied, got approved on the spot, and was able to afford BOTH matching sets!
Kudos to these two for helping change the way I stand, the way I walk, the way I carry myself, the way I see myself in the mirror AND my opinion on the value of visiting in-store locations versus shopping online through ABSOLUTELY OUTSTANDING customer service, tactful and beautifully executed sales techniques and up selling, and personality to spare!
5 Stars! Very much recommend!!!!

I had the very best time shopping at VS with Renee and Kristen! Thank you for hooking me up with everything I needed for the weekend!
Bras are still perfect! Best customer service ever! I will be back next month

Alejandra was so nice and she was very helpful to me

Renee was an amazing help to me visiting the Saginaw store. She showed me around the store and helped me find exactly what I was looking for.

Abril helped my daughter today and she doesn’t have a Gmail so she wanted me to post this for her : abril was absolutely amazing so kind and considerate I couldn’t have asked for a better consultant

Always my favorite store ever...absolutely love the new pink fragrance and body care line

I fricken love V.S they let me ha e a credit card even with my horrible credit from past and guess what they brought my credit score up by 176points just from me paying and buying and paying it off b4 due date I am extremely happy I had a 200 $ limit now it's 1500< oh and they have the best smelling products ever bare vanilla still my favorite smell on the earth ..