Holiday Inn Express & Suites Petoskey, an IHG Hotel

Five stars for Ronnie! I travelled from Florida for a wedding and after a lengthy drive, it was so exciting to see the "castle" on the hill. As I walked in, Ronnie immediately lifted my tired spirits and was so kind and accommodating for my entire stay. He really made this feel like "home" while I was visiting. Ronnie went above and beyond and truly is exceptional with everyone he encounters. The hotel was clean, I felt safe, it was conveniently located to everywhere I needed to go, and the limo service - can't beat that! The peace and ease of my stay really made me fall in love with Petoskey and I can't wait to visit again. I know exactly where I'll be staying!

Trust me, upgrade to the garden view. What an absolutely gorgeous birds nest view. We were very lucky as we initially booked the standard room (I feel like garden views are usually lame so I didn't initially upgrade), as soon as we arrived to this hotel and saw the picturesque windows and the stunning view from the breakfast area I knew we had made a big mistake. Luckily we visited in the off season and the front desk was so nice and helpful in upgrading our room so we could enjoy the lovely views and scenery for the rest of our stay.
This is an older Holiday Inn/IHG property and the rooms could use a refresh but everything appeared to be in good condition and well cleaned.

Ronnie and Holiday Inn to the Rescue! On June 27th we checked into an Airbnb for what was supposed to be an amazing Wedding weekend. Unfortunately our Airbnb was absolutely horrendous and infested with bugs and mice. After checking in late because of a rehearsal dinner we realized our options for the next few nights of a busy tourist weekend we knew it would be impossible to secure a room at a hotel, let alone 3 rooms for not only Thursday night but the rest of the weekend. My first and only call was to Holiday Inn Petoskey. I was greeted by a hotel employee named Ronnie, who I think could hear the stress in my voice as I was desperate to find 3 rooms to accommodate not only my immediate family (5 total and 3 little sleeping kids under 6 years old) and the rest of my extended family. I explained the situation and Ronnie understanding we were there for a wedding would need pass through rooms for the following night as we’d all have to have a room to get ready for the wedding. Well after 5 minutes and moving around quite a few things I heard the words “come down now, you guys are all set with 3 rooms”. It was the best case scenario in a horrible situation. We then got to the hotel about 1 hour later and even though we missed Ronnie because he had left for the night (we later found out he stayed later to make sure our reservation was correct and complete) we wanted to personally thank him for helping us out. He’s the reason for the review, he literally saved our Wedding weekend and made the accomodations that turned a nightmare into a perfect weekend. Ronnie, thank you, you’re an absolute star. The rest of the staff was also amazing. The hotel rooms were comfortable and clean, the breakfast was amazing, and we even found time to bring the kids to the pool in a hectic wedding weekend. From top to bottom this is how a hotel needs to be run. I can tell that the leadership at the top of this hotel is a plus and the way they are bringing up their employees says a lot about everyone involved. Y’all are a bunch of team players and I want to thank each and everyone of you for making our experience positive. I cannot say it enough. Anyone getting married at Castle Farms please add these guys to your list for accommodations because they are an amazing group and will put you at ease and give you a place you can rest your head. Thank you, thank you, thank you!

We had a great time staying here while visiting Nub’s Nob and The Highlands. We were always warmly welcomed and treated very well by the staff and Ronnie went above and beyond for us! Go Ronnie go! Breakfast was incredible every morning and they even had complimentary water and cookies! It’s a great place to stay. We will be back!

Great hotel, very clean room and professional stuff. The room has balcony with a valley view. May return here during the peak fall color season

Nice overnight stay in a very convenient hotel. Our shower hot water was a bit wonky. But the view was amazing from our windows. Standard breakfast.

The room was immaculate. The beds were comfortable. The staff was friendly. Brealfast had a nice variety of foods. The scrambled eggs were the least salty that I've had in any hotel recently. The pool and hot tub were in very nice condition. If I had a complaint, it would be the toilet seat lid. As I was out of the shower and dressed, I thought to sit on the toilet lid to put on my socks. It wasn't made for that. 🤷🏻‍♀

For the area and for what we needed it for this place was perfect. Loved the balcony with the view overlooking the trees and their changing colors. We greatly appreciated being offered the use of the hotel’s limo. The concierge informed me that they did not have the welcome amenity available so he provided additional IHG points (which is what I would’ve chosen anyways so that was a sweet bonus). Will likely stay here again in the future when we visit the area!

The best employees. Room were Beautiful. Get the suite, it's has plenty of room. Two tv,TV, kitchenette and full size refrigerator. Definitely coming back.

This hotel is far nicer than any mere Holiday Inn has claim to be! Absolutely gorgeous room with a tremendous view on top of the hill. Double balconies while small get the job done. Very nice pool. Breakfast area is airy and light, and pretty good. Will definitely be returning to petoskey and the HIE!

My dad and I came up from Kalamazoo to go skiing and explore some of the natural beauty in the area and we had a wonderful experience! The experience was definitely aided by staying at this hotel. It was clean, spacious, the continental breakfast is delicious (I recommended the veggie/egg white omelet), they have a great pool, hot tub, and sauna, and everyone at the front desk was great! Extra shout out to Kristina who not only upgraded us but gave us a rundown of all the best restaurants in the area. She is awesome. I cannot recommend this place enough!

We loved this hotel. You know how sometimes you can't sleep well in a hotel? I slept nine solid hours here. I can't comment on the breakfast because I slept through it. The pillows and other bedding were perfect. It was so quiet, even being in the road side of the building. Very good soundproofing, even between rooms so no annoying noise from other guests.
Also, you know how some hotel rooms smell like they've been cleaned within an inch of their lives, as if to cover up some odor? No cleaning smells here, just clean and pleasant. Bathroom was great, great shower, good shower gel and shampoo...just perfect.
I really haven't had such a nice, restful experience in a hotel in a long time. And we didn't even use the free hotel limo. Next time maybe.

This hotel has staff who are very friendly and helpful. Our hotel room was very accommodating and comfortable. The hotel rooms have a great view and even a small outside balcony with two chairs and a little table. Between 6:00 and 10:30 every morning there is a complimentary continental breakfast featuring food such as Cinnamon rolls, bacon, sausage, eggs and even a automatic mini pancake maker! There is a spacious swimming pool area that also houses a hot tub. You can also take advantage of a complimentary limo shuttle service that will take you anywhere in a 2-mile radius from the hotel. It runs from 4:00 PM to 11:00 PM/12:00 Am depending on the day. This is also convenient because you can be dropped off and picked up in case you want to get a bite to eat or do some shopping in downtown Petoskey. All without having to worry about driving yourself anywhere. I would definitely recommend staying at this hotel next time you plan on visiting Petoskey Michigan!

The Hotel is well located on the South side of Petoskey. Our room was equipped for the handicapped guest's needs with one exception which was the "easy chair" that is simply too low to easily get in and out of. The bed was extremely comfortable. The bath had a walk-in or roll-in shower which is a huge plus for people with mobility impairments. The featured breakfast was great. It wasn't just oatmeal and sweet rolls. Omelettes, scrambled eggs, biscuits'n'gravey, pancakes etc. Plus quite good coffee. There is a big patio that overlooks the valley to the East plus a swimming pool.
Great location, excellent service, and great room. Would not hesitate to book there again.

We stayed here on our color tour and were very surprised what a amazing view we had from our balcony!! Could not be any prettier!’ Very clean hotel and all of the staff including maid service were very friendly and accommodating. This hotel is a little gem!

Nice, clean hotel with great amenities. The staff we encountered exhibited surperior customer service. Casandra & Kris the breakfast attendants were fantastic. They kept everything freshly stocked/hot and maintained a very clean dining room. The front desk associate, Kayla, was welcoming and informative. She treated us very well. Terry, the maintenance man is a great asset. It snowed over night and we woke up to our truck windows cleared of snow! That's a first and a small, but huge gesture. Over all we loved our stay. We've stayed in neighboring hotels and the Holiday took the cake! From now on we will be staying here anytime we back in the area. Keep up the great work. Awesome crew!

This hotel is absolutely fantastic. I loved the view from my balcony, the continental breakfast was great, and the pool was really nice. The one and only downside to this hotel is that its a fair walk from downtown Petoskey and there isn't a continuous sidewalk or easily accessible crosswalk. Uber is also not really present here. While they do offer a taxi service, it has very limited times posted. All in all, I'll be thrilled to visit again soon.

Me and my wife went there for our 1 year anniversary and holy cow. I booked a standard king room and got upgraded to a king suit with a jacuzzi and a fireplace with a balcony with such a breath taking view.. with a huge added bonus the hotel offeres free limo rides to either downtown shopping, to dinning, or even to the casino. Talk about luxury and really making you feel spoiled. Best time at a hotel I've ever had. Me and my wife will definitely be visiting there again with our family and again ourselves.

Very clean rooms with many amenities, excellent breakfasts although a bit crowded at times in the breakfast area but weather permitting you can go out to the tables on the patio. Beds were comfortable as was 2 person seating out the sliders onto the balcony. Decent size TV but the remote was slow motion. Parking lot looked full each evening. Free limousine service is available.

We stay at a lot of hotels for business. This hotel has the best customer service I have seen. The hotel rooms are always nice and clean. I want to thank Ronnie! He was so nice at check in. Then when we were coming in at night he noticed we couldn’t find a parking space. He moved his car to allow us to park. Breakfast staff did great for a weekend, keeping up with the demand.