Mattress Firm Shorewood

What a great buying experience! Brian was amazing allowing us to lounge on almost every mattress in the store. Never once did he try and upsell us. He made our decision so easy, and in 4 days our new bed was delivered, set up, and the old one taken away. Brian is THE best. Thank you!

Tom came highly recommended from a family friend, and he was awesome just like they said. We walked into the store with the attitude of “just looking” but we were far past that stage. Tom actually was the deciding factor that put over the edge to finally pull the trigger. Very knowledgeable, not pushy at all and personable. If he was your typical mattress salesman I doubt I would have bought tonight! All around good experience.

The best service! Tom spent a lot of time helping me figure out the best option for new bed in our guest room. Fast delivery that fits in OUR schedule.

Tom was super helpful and extremely informative. He listened and understood my needs and concerns when it comes to restful sleep vs proper bed choice. I have been immensely enjoying my new mattress, waking up without pains and aches. Awesome bonus was feeling like dealing with an old, good friend while interacting with Tom. I highly recommend this particular location for your next or the first mattress purchase😁

Had a great shopping experience here. The staff were very friendly and knowledgeable. Had a couple hiccups with our purchase but Tom was very helpful and everything was corrected promptly. Thanks Tom. Sending more business your way.

Amazing! Tom my salesman was incredible. Took the time to explain in detail the difference between mattresses. Third mattress I’ve bought from him in 4 years.

We had a great experience at the Shorewood location! Tom was attentive, knowledgeable and we were able to get in out in a timely manner all while purchasing a mattress. Thank you Tom! We will be recommending you to our friends and family!

Bryan was filling in for someone today and we are so lucky for that. Super impressed with him and all of his knowledge and great energy. We will definitely be recommending this place to people and tell them to ask for Bryan. Thanks again. We are excited about our new mattresses!!!

Tom, was very detailed on the different styles of mattress and he listened to me and about my back pain. He was very professional and knowledgeable, it was a really great deal I received when I bout to queen sets.

This must be your first and only stop. Tom was super helpful in helping me find the perfect mattress for my shoulder pain. Thank you for all your help!

Brian was an amazing salesman. He covered every Bass we needed to have covered. He was very very helpful.

10/10 experience. I worked with Tom who was very professional and knowledgeable. At no point did I ever feel like I was being “sold”. The experience was pressure free and he answered all of my questions. I showed him several competing stores offers and he explained why the mattress I chose was the best bang for my buck. He showed me why the mattress I was looking at in store was superior, and compared the prices. He really put me at ease, especially considering the price of mattresses. He worked to make sure I got all of the discounts they offered and I couldn’t be more pleased. I walked away feeling very confident that I got the best deal possible. I would highly recommend you stop by and speak with Tom because he will work hard for you and he does not pressure you into a sale. I am very happy with the experience and the respect Tom showed me.

Great service! Brian helped us and took the time to explain all our options and never felt rushed.

My salesman was Adam, and he was great. Adam was very informative, and helped me find the perfect mattresses for my needs and my family who also picked out a mattress for themselves. I loved most that he was not pushy for a sale and was very patient while we lied in every bed in the store to try out and our thought process in deciding which mattress we wanted.

Brian was very helpful. He made buying a mattress an easy task!

Tom is knowledgeable and pleasant. The purchasing experience was very good.

Tom was excellent and knowledgeable. We can't wait for our new mattress and base!!!

Tom assisted us very well showing us the different features of the mattresses as well as the bases.

We had not bought a mattress in several years and I was not looking forward to it. Adam was pleasant and knowledgeable. He asked a few questions about our sleep habits, preferences and then began showing, experiencing and explaining the differences of each mattress. He was not pushy on the high end mattresses, he let us choose the one that suited us best. Then we discussed price. He explained the set up, delivery, price guarantee and return process. The delivery team was equally knowledgeable and respectful of our home. They explained what they were doing. Handed us all the paperwork and again the set up process. They were extremely friendly and respectful of our home. Alvaro was the best. The entire team at Shorewood Mattress Firm Exceeded my expectations

Tom was fantastic. I called him earlier because the mattress I ordered on line was to arrive 6-9 and I had not been notified as of 4pm. He listened to my story and contacted me back to inform me the item was out of stock. Might get it Monday maybe. He went out of him way to get all the answers. I went to the store and again he was amazing. At this time he informed me that the original mattress would have been to soft for me. Explaining the difference’s, showed me 5 others and explained each one fully. I would recommend everyone to see Tom DelGearge. Thank you Tom!