Albert Auto Service - South

I can't say enough good things about Albert Auto in Cedar Rapids, Iowa! My recent visit to their shop was nothing short of exceptional. Chad, one of their team members, truly went above and beyond to ensure I had a fantastic experience.

Dropping off and picking up my car was a breeze, thanks to their streamlined and hassle-free process. This made the entire experience even more convenient. They truly understand the importance of providing a stress-free experience for their customers.

In addition to their in-person service, they were equally easy to talk to on the phone. Their courteous and patient approach made it a breeze to discuss any concerns or questions I had. Their friendly and helpful demeanor certainly sets them apart.

The alignment work they did on my vehicle was impeccable. They took the time to explain everything to me in detail, which I found extremely helpful. Not only did they deliver top-quality service, but their pricing was far more competitive than other places I had considered.

What truly stood out was Chad's dedication to customer satisfaction. He noticed and fixed a minor issue with my vehicle that I hadn't even realized was there. That kind of attention to detail and proactive service is rare and greatly appreciated.

I can't recommend Albert Auto and Chad's exceptional service enough. If you're in need of automotive work in Cedar Rapids, they are the place to go!

First time visit for just an oil change. Mentioned that I would need to make another appointment to have power steering checked. Was told they could check that also and they found the problem. Should have been charged more with all the work they did and was ready to go in 35 minutes. Entire staff and service are great. Even if you don't live close to Albert Auto they're the best shop in town and worth the drive! Absolutely Amazing!

I first came here when we got an oil change at a different place and they didn't screw something on correctly, ruining a very specific part. Albert auto was able to get us in quickly and do the repair for loss than we thought it would cost.

Recently I went in for an oil change at Albert auto. I had called the day before and they were able to fit me in very easily. I was in and out for that in half an hour. These people are great, well priced, and I feel better supporting them rather than a chain.

We're always really happy with this company and their service. They appear honest in their diagnostics, never suggest unnecessary fixes/maintenance, and are timely. Good bunch!

I had an appointment scheduled for Monday for a car that would not start. I had it towed there Friday morning and they were able to get my car fixed within hours upon its arrival before the weekend, way ahead of schedule. I am so appreciative of the fast service. Will definitely continue doing business with them!

They were very helpful and worked with us. I am very pleased with the work that was done, and they didn't try to"up sell" me at all. As a female I get many shops that talk down to me. Alberta did no such thing! Thank you guys and we will be bringing all our car needs to you.

First time coming here and the experience was great! From the call setting up the appointment, to walking in the door at the shop, to the people at the desk! Everyone was very friendly and professional. The waiting room was the most comfortable car shop I’ve ever waited in! And I was in and out for my oil change in about 30 minutes. Will be back again! Thank you Albert Auto!!

Friendly, efficient oil change. I was asked if I would be waiting or dropping off when making the appointment which I liked. The wait was not long. Very nice clean waiting area. Definitely will be using Albert Auto for my car!

These guys are great. Family and I traveling from Denver to Wisconsin. Battery had died. They didn’t hesitate to help us and get us back on the road. Would recommend to anyone

I was broken down I used a tow service. I had my car towed to Albert Auto in Cedar Rapids, Iowa and they said probably wouldn't be looked at for 2-3 days. They got to it the same day easy fix and I had my car back the next day! Very professional folks from the phone call to the service guys!

I was told by the dealership that I needed new front brakes (no rotors) and was quoted $400. I thought this was high so I looked online and found Alberts Auto had wonderful reviews. I was amazed at their pricing ($160!) and their quick turnaround. They were great to work with- they’ve earned a new customer! I will be taking my car there for all future auto needs.

I've tried many other repair shops and there haven't been any that have taken care of my cars like Albert Auto. I don't worry about them trying to add unnecessary parts or overcharging and they make me aware of other issues they find while they are servicing our cars. You will leave happy and know you have been treated fairly which is saying à lot these days.

The receptionist was so nice when I called to inquire if they could replace my battery, when I couldn't start my car in the morning for work. She said she would get me in around 12:30. I had my car jump started by AAA and was there well before 12:30. They got my vehicle in right away, and I honestly did not have to sit there very long at all. I didn't even get a chance to finish my complimentary coffee. That is how quick they were. Very friendly as well. I will go back to them if needed again.

Little disappointed at first because I called last Wednesday to get my granddaughter's car in as she needs it for work & this Tuesday worked great for her. We got there at 8:00 & they didn't have the appointment. But wait, they got her in as soon as we arrived & told us what they found. He said it would be done between 12:00 & 2:00. He called a couple hours later because they found another issue. We told them go ahead and fix that also because she really needs her car safe for her & her clients. We thought it would take a bit longer as they had that extra issue to take care of. We were very surprised when they called us at 12:15 said it was done. Found a new shop for the whole family to take their cars to. Thanks Bree for recommending them!

I recently bought a used car off craigs list. I took it to Alberts to get the oil changed and to see if it needed anything else. It was totally worth it. They changed my oil and checked my coolant levels and, replaced my burnt out headlight. Then they did an inspection and found a few issues I was unaware of but really needed fixing. And the proce fir all that was really reasonable. Compared esoecially to my husband who takes his car to the dealer. I plan on going back again

I moved to Cedar Rapids 5 years ago and have always taken my vehicles to Albert Auto. They have always been honest, reliable and friendly to work with.

Amazing company, Chad always takes care of my vehicle very well and Mike at the front desk has always been such a huge help with all my questions.

We use Albert Auto for all of our company vehicles. We have ben very happy with the level of services they provide and they are honest and trustworthy. They are able to schedule us in as needed, especially with urgent needs. I highly recommend them.

Excellent customer and auto repair services , in and out, fair pricing, an overall great experience. Definitely will be a returning customer. Thank you!

This is the second time I've taken my car to Alberts Auto, and both times they've been very kinda, have explained things in depth to me in a way I can understand, and have been very quick to get my car serviced.