Porsche McKinney

I’m from VA but come to Dallas area to visit family. I have had two services—20k and 50k performed at this dealership. Always available slots for service; always friendly and courteous. Very knowledgeable on all aspects of my Cayenne. Clean and modern shop. Wish it were in VA; sometimes have to wait weeks for a routine service there. Porsche McKinney is in a great location and easy to access.

Great Service.
I just found out Both rear tires of my Cayenne S had nail punctured and took it to the service.
Great they had the same 21” Pirelli tires. Amber checked the warranty and change both tires in couple of hours. Plus the complimentary car wash
Problem resolved right away while I took care of my business. Thank you!

Justin is the most professional and reliable advisor I’ve ever had. He will look into problems that may be coming up and warn me or fix things in my warranty that he notices are showing problems. Absolutely would not go to anybody else for my Panny Turbo

One of the best service advisors I can remember ever using. He only fixed what was needed and found a way to save me money on that needed fix too boot. Along the way addressed another minor issue with no questions or money asked. Will definitely visit again.

The dealership provides the best customer service, and makes you feel extremely valued. If you want things done right with quality and experience, hands-down, this is the best service / dealership I’ve been to.

First off, I want to thank Justin Nevitt, my service advisor, for the detailed informational input he provided on my vehicle, which I have not seen before. I am impressed with him and the facility which showcases cleanliness. I must say that the full view of the entire shop floor from the lounge is absolutely fantastic! Best wishes!!

I came in for air for my wife's car, and thank God I did they found a nail and threads showing on the inside of the tire. She had taken it into Porsche Plano two weeks ago, and they didn't even say anything or notice it. Porsche McKinney took good care of us. We will be going here for service from now on. Plus, they had some cool cars to check out ;)

I’ve had great experiences at this service center. Colin has always gone above and beyond to help out when my car needed to be serviced. Recently I had a nail in my tire. He found the tire and got it delivered to the McKinney location which was closer to my house for me to travel to with a tire with a nail in it. Thanks again Colin and McKinney Porsche. Will be back.

Colin and Amber did a great job of taking care of my service needs. I was given a brand new loaner. The service was done quickly and I received my nice clean car upon return. I like that the location is 10 minutes from my house. Everyone was friendly and helpful. Great experience.

The service here is equal to none. Everyone was kind, courteous, quick, and on-top to getting any additional questions and requests answered/completed for my Macan Turbo. If you want excellent service without the dealership attachment this is definitely a go to.

Justin, my Porsche service advisor, went above and beyond in resolving my car issue today. His professionalism, attention to detail, and dedication to ensuring my Porsche was back on the road safely truly impressed me. Thank you, Justin, for your outstanding service and commitment to excellence!

I was very pleased with over all experience at Porsche McKinney. Great and friendly people great service. Went to go pick up my car. It was fully detailed, clean shining. They totally want me through a step-by-step texting with Texas every day. Sending pictures keeping me in the loop the whole way… Thamks guys Awesome job…..

"I received exceptional first-class service from start to finish. The team took the time to understand my needs and provided personalized attention. They even arranged for Lyft transportation to and from the location, ensuring a seamless experience. I was thoroughly impressed with the professionalism and courtesy shown throughout the entire process. It was truly a great experience!"

Great experience as usual. Justin got me right in when I called. He provided timely updates and got the repair work done when promised. I appreciated the safety inspection which was done in addition to the requested work. Justin knows Porsche and is always able to explain their work in a clear manner. The office could use some shades as the brightness of the sun made it a bit uncomfortable discussing the work and settling up at the end.

I recently had the pleasure of visiting the service department at the new McKinney location for maintenance on my Taycan, and I was impressed with the level of service I received. From the moment I scheduled my service Colin was quick to help me get an appointment more convenient to my schedule and secure a loaner for me. First class all the way!

Excellent service center. The staff is very clean, professional and helpful. The shop is clean and there’s an awesome view in the waiting room. Definitely one of the best service centers I’ve visited and used. I’ll continue using this place and glad they’re local.

The service manager Amber was so kind and informative. My waiting time to get the expert's opinion on my car issue didn't take long. Got very clear feedback quickly and love to be here.

Dropped in due to a check engine light. I was seen immediately and given a very thorough explanation of the findings. Pleasant place to wait as well. Excellent staff.

I repeat my earlier review! Adding that Amber and Tony went out of their way to take care of me and my Porsche!

2023 . Best Porsche repair experience that I have ever been provided! Truly service with a smile, and real time phone conversations with a service advisor! It has been years since that has happened. Spectacular experience!

By the way, Collin Tan was my service advisor and I was extremely happy with his attention to detail and numerous feedbacks and updates during the process.

First time using Porsche McKinney Service and was very impressed. Collin kept me up to date with the repair and turnaround was quick. Nice, new facilities and conveniently located.