Glen & Jim's Complete Automotive Repair

Everybody at Glen & Jim’s is so kind and helpful. I’ve been coming here since I first started driving, and before that, I remember coming here with my dad. My family has always brought our cars here. I’m comfortable coming to this auto shop as a young woman, and unfortunately that can’t be said for many auto shops in this area. They always explain what they’ve fixed in terms that actually make sense, and they answer all of my questions. All of the staff is genuinely so nice. They are also incredibly quick! There’s many reasons my family and I keep coming back time and time again.

I've been using another automotive service company for years but their price keeps going up and the quality of work keeps going down so I thought I'd try a new company. I am so glad that I did! Glen & Jim's was fast, thorough and honest! I ended up taking my second car there because of how great they were on the first one.

I was told by Randy Reed that my upper ball joints were needing to be replaced. I took the truck there to have a recall on the airbags addressed. They quoted me the price to be 1k for the ball joints. The fine folks at Glen & Jim's quoted me the fair price that was about half that of the dealership. Come to find out Glen & Jim's saw that there was no need for the ball joints to be replaced in the first place. It's really a breath of fresh air to know that there is an honest and fair shop I can trust my vehicle's service needs in the future. Thanks again and I hope I don't need your help any time soon but I know where I'm going without a doubt if I do!

VERY helpful with any of my car's issues. They work quickly, but only to the point of getting it right (which really matters with car repairs; get it right, but do it quickly. That's exactly how they are). Very friendly, very thorough. If something isn't a huge issue, but will definitely become one of it isn't fixed soon, they will still let you know so you can tell them "fix it now" or "ok,I don't have the money right now, I'll need to make an appointment in a couple weeks to get it fixed." Some places just fix what you ask for and go on; others push it on you even when it's not serious. Hopefully that's a great explanation. I found this shop when I first moved here last year, and I've appreciated everything they've done for me since that time. Definitely recommend them.

Nice people, quick, easy, and didn't feel like I got ripped off. Will be coming back.

Such a great shop with fair pricing and very experienced mechanics! Highly recommend for any work you need done on your vehicle. They also have warranties on some the work they did on my car (24,000 miles or 2 years) which says something about the work they do-I’ve never found a mechanic that has a warranty on their work.
Woman owned and I’m here for that!!

Literally wouldn't trust anyone else. Seriously--I even take my car here for routine oil changes even though it's out of the way. They consistently go above and beyond with repairs and Nannette does a great job of explaining to me what they did/need to do in a way that I can understand and without making me feel stupid. They've squeezed me in during some desperate times and have given me and my old car lots of grace :) They are trustworthy, reliable, and efficient. I can't say enough good things. The best of the best!!!

I left my car at my grandmas for about a week and a bunch of field mice chewed through EVERYTHING. Every light was on in my car with a strong odor of gas. I'm usually very hesitant about who I take my car to for repairs especially with the amount of damage my car had but I will never go anywhere else after this! Within 48 hours they had already fixed everything electrical and it only took a week (including the part being shipped) for them to remove and replace my fuel tank. Their prices are also very fair! They're amazing and most importantly I trust them! Also, the lady at the front desk was very empathetic and sweet! I appreciate everyone there! Thank you!

It has an old school, small town, vibe to it. I like it.

I went in for a front end alignment and they took care of everything I needed.

I felt better about all my concerns due to their thorough inspection and the follow up explanation.

I paid $129 for the alignment and inspection. It was slightly higher than other places, but the drop off was easy and the work was done right.

I would definitely go back.

Glen and Jim's Complete Auto was the fastest and friendliest service I've ever had with an oil change! I would like to personally thank Nanette for being awesome and super friendly! I will be recommending Glen and Jim's to all my family and friends!!

I'm always confident in their work. This time my engine lights came on after some repairs. They tested things out and explained what happened so I could understand. All at no charge, since it was a recheck after the other work.

We've used Glen&Jim's multiple times for tire repair and tire replacement. Each time was quality service and I've felt the price was spot on. Thank you!

I am the father of a young adult that recently moved to the Parkville, MO area. Being 4 hours away, it is always a concern that she has good reliable transportation and a good auto repair shop available. Shortly after moving there, I looked up several auto repair shops in the area and decided to have her look into Glen and Jim's. From the first time that she visited, I could hear in her voice, the comfort that she had in this business. The two ladies working the front desk have gone above and beyond to make her feel this way. They are truly valuable assets to the business, but I am sure I don't have to tell you something you already know. They never talked down to her as if she knew nothing about cars (even though she doesn't know much) but instead was more than willing to explain the process that they were going through to correct the issues that she was experiencing. As a father, it gives a little more confidence in society to know that there are still businesses that have maintained the true meaning of service with a smile and run a company that demonstrates integrity and offers a great value to their customers. I consider Glen and Jim's family part of our extended family and thank you for taking care of our daughter's vehicle.

I needed a new tire in a hurry. They made a special trip to find the right size and installed it on my car in less than 1 1/2 hours. I was so appreciative! There were 2 other customers picking up their cars as I waited, and they also seemed pleased with the work that was done and the cost. I will definitely call them the next time I need a car repair.

This place is wonderful!!!!! I have no fear of leaving my car because I know they are going to do an amazing job and not charge me for things I don't need. There is one woman in particular Nanette that always remembers me and just makes me feel right at home! Thanks Nanette!!!!!!

Good people, honest pricing. Jim was very helpful and patient. He explained everything and answered all my questions. Got me fixed up and back on the road real quick. If you're looking for a great shop to take care of you and your vehicle, this is the place. I will definitely be returning if and when I need it.

I recently bought an old used car that needed a lot of work done. I gave these guys a call after having a bad experience at another shop. They were honest, knowledgeable, and professional with the service they offered me. They diagnosed my problem and fixed it quickly. I will definitely be going to them from now on.

I've never met a more honest and adept group of mechanics. Jim was great from the very beginning, Nannette was friendly and you could tell values her work and customers, and Ryan was also amazing and so skilled and completed the work very quickly. I'll never hesitate to call back for any needs.

A mechanic shop you can trust! They have small town kindness and values.

Professional, confident, knowledgeable and friendly with fair pricing. Didn't try to push for unsolicited repairs (as is the case with many repair shops). Quality service.