Subway

Great staff, drive thru was cool but I did a mobile order pick up and got it in the drive thru, sub was hot but the foot long pretzel was lacking in taste

This location provided excellent service and food was made as requested. I’m a repeat customer. I wish their parking lot could be overhauled and the drive thru worked.

EDITED REVIEW: [Edit located at bottom]

I used the online ordering to order two sandwiches for my coworker and I, and when I arrived back to work for us to eat, both were without bacon.

I attempted to call the restaurant to inform them and figure out how to get compensation for the product paid for but not provided, and there was no answer.

[EDIT]
It turns out that corporate knows of the phone issue and has yet to resolve it.

I went in to inform the crew working about the problem, with receipt in hand, and they were plenty accommodating. I was informed that I could come in tomorrow to get the lunches remade, but as my weekend schedule is overnights, it wouldn't be possible. After informing them of this, they elected to just refund the purchase as it was the most expeditious manner to resolve the situation without any sour feelings across the board.

This location has changed in terms of service. Speedy, understanding and cheaper than the one I normally go to in lake Wales. There's one in lake Wales where I normally go to. I get the number 33. $20 for a foot long no chips no drink. This location charged me $12 for the exact same thing. Number 33, no chips no drink.

Today 10/14/2022 I stopped by this location. This is my second time there in the last 2 weeks. Both times I had the same girl take care of me. She has short blonde hair and had a name tag on her hat that said training. She was so friendly, had a great smile and did a great job on the sandwich. I will definitely be going back!

This Subway restaurant, though tucked away in the back corner of a shopping center and hardly visible from the main roads, continues to be my favorite. Employees are friendly, courteous, and very patient. Also, I have found their made-to-order sandwiches are the closest to the ones Subway advertises on print and on television of any location in town. The atmosphere at this Subway is always relaxed. Whether eating in or ordering to go, you can count on your order made very fast, without ever having patrons feel rushed.
If you're in the mood for a sub, I highly recommend this location.

This was by far the best location I have ever been too. The place was spotless...I mean to the point I thought it was brand new and they have a drive thru. Both of the women working were the nicest employees I have ever see come into contact with in the restaurant industry. I wish I had seen their names. Looking at past reviews looks like they have really worked on the place.

Great, amazing workers that makes some of the best subs I've ever had. Seriously, pure artists over there!

This is the only location locally that I visit where the staff works together assisting customers instead of everyone sitting in the back while one person does everything out front. I can stop here and get out in an acceptable amount of time when I'm in a hurry.

I have 2 subways literary right across the street from me. One in the wal mart an one in the plaza beside walmart, they both suck. I'll drive the 3 miles to this one instead. Restaurant is clean. The staff is nice. The bread is soft an fresh. My sandwich was very good.

Good subs. Need more help at busy times. The crew did a good job ko

Food was good, employee made sure to ask if I wanted to change anything about the sub I chose instead of just making it, which I appreciate.

Very clean, delicious and friendly…

Love their subs!! They have a great deal going on right now thru their app. Order 2 for foot longs & get one free!! Can't beat that!!

Had a bad order, turned out it wasn't this store so making things right, the manager contacted me to make ends meet as we found out it was another store she was willing to help me out to resolve the issue now I've contacted the correct store but just wanted to say the Cypress gardens location has great customer service👍

The subs were really good they did a great job and fast as well better then the other ones i have been to thank u

Ordered through the app. Order was ready once I got there. Sandwiches were great. Will come back.

Open at 7 am fast service.good prices. what more do u need. drive thru quality food for a good price. Sit in or take out grate for both

Love this Subway!! Everyone is nice and they always make my sandwich just the way I like (and I'll admit I'm a little specific!)

Love this store the young ladies working yesterday were awesome, so friendly and sweet! Thank you for being such great sandwich artists