Rising Star Boarding & Grooming

My dog Oberon was well taken care of when he was boarded here for 2 weeks. He is a nervous dog and often acts stressed out after boarding BUT -- he was happy as a clam after staying here. The owners seem very genuine and friendly and clearly love dogs. I plan to use them again!

Our first time boarding with Rising star last week. I was so impressed with how clean the kennels are kept. They are also very spacious. The owners are very friendly and it’s evident that they love dogs! I’m so thankful to find such a great place.

We took our 1 year old beagle in for boarding for the weekend.. hugo did a very good job with him during the drip off and keeping us informed with texting when we asked. One thing I really appreciated was that, even though I forgot to mention it until a couple hours before we picked him up, they were able to get Bilbo's nails clipped for us! We will definitely be returning!

Love Rising Star Boarding & Grooming! Great facility. Very clean. Website is easy to use and book appointments :) Thank you!

We’ve been taken our dogs here a few times now for boarding. Kennels are always very clean, staff has been super helpful and accommodating.

They are always so good with our dog when we leave him! Great place for boarding!

Could not have been more disappointed in our first kennel experience! We left our 6 month old Bernedoodle Fri-Sun. He almost dragged her to the kennel area by leash and collar, and wouldn't allow me to accompany them. When we arrived to pick her up, she was not ready, her bed was SATURATED with urine (she is potty trained!) No explanation or apology or even a bag to place saturated bed in! Dog was starving! Ate tons of food and water when we returned! Owner was not very professional and we will not be returning!

Not sure if there is a lack of communication between staff or just a disregard for instructions.  We recently took our 3 dogs to be boarded for a week. Each dog was sent with their own container of food, toys, and treats along with written instructions on feeding and treat frequency.  One of our dogs came home with almost half of his food remaining, I had forgotten their scoop but had informed the lady upon drop off that they get 1 cup per meal, these instructions were also on the food container.  Another of our dogs has a dairy allergy, she was sent with special cookies and dairy free snacks and this was noted on her container as well. She was obviously given a non-approved treat, probably one of the other dogs biscuits, as she has been having issues associated with this and has had to be put on a chicken and rice diet until her stomach settles back down.  When we picked up our dogs on Sunday, apparently one of their tags fell off in their lobby, we didn't realize until Wednesday it was missing. After searching high and low I called the kennel and they were just like 'Yep we have it, found it on the floor after you left'.  They didn't bother to call me or anything and let me know that this important item had been found, who does that?
Every interaction I have had with the staff was very brusque, I genuinely felt they were annoyed when I called to check on my dogs, they were certainly annoyed when my husband drove over to get the tags, there was never any warmth, any cheer, nothing I really expect from interacting with any business person especially one I'm entrusting the care of my dogs to.

Had my two labradoodles groomed there for the first time last week and was very disappointed in the quality and style of the grooming. It seemed like the groomer just sheered the dogs to the shortest they could get and left it there. Will not be going back and do not recommend this buisness to any other dog owners.