Torrid

The staff is super helpful and friendly! Tons of options and super cute outfits. Had a fantastic experience going here, especially compared to other Torrids I’ve been to before. Excited to return again.

Great experience shopping there today! I didn’t catch her name but the employee who helped me was so sweet and helpful.

Everyone is so nice. Its nice for us plus sized gals to have a space that's all our own and the employees understand our needs. The only problem is that its too convenient for me and I go too often lol

This is way past overdue but wanted to thank Rachel and Jen (Torrid @ Parkway Place Mall) for helping me back in Sep 2023. I’ve been going back and forth online with the general/corporate Torrid customer service about my gift card balance. I had about $40 on my gift card, ordered some items online, they were unable to fulfill it but never refunded the amount in my gift card. I went back and forth with the customer service online and on the phone for months! I finally decided to stop by the store if they’d be able to help. My order was not with this particular store but I was hoping that as a Torrid store they’d be able to get through for me. In a matter of minutes, with the patience and kindness of these ladies, I had my cash back and was able to spend it that same day in the store.

I’ve never had any issues at this location. They help me out often when I overlook a sale and tell me that I could get another item for just a few bucks more. There’s no pressure to buy anything but once I couldn’t find a particular style they said just to let them know and they can order online or consider for future featured merchandise.
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I love all the girls there! So very helpful and super nice. I got lots of things for 40% off!!

The best torrid store the customer service was great 👍 love shopping when you know your wanted.

Love this store I do must of my shopping online tho it’s cheaper

I went yesterday and had the best experience! Becca and the other lady working were very nice and helpful. I got fitted and was super comfortable with Becca the entire time and I love everything I purchased! Already thinking about when I'll be able to go back.

This is the best Torrid store I’ve visited! Absolutely wonderful staff! Very kind and welcoming! :) I never leave this store empty handed! Always great sales and wonderful rewards program!

Omg love this store a bit pricey but a store that fits women like me a real everyday woman. Cant waitto shop more often here

Everyone is always super sweet.

I love this store, and this location is wonderful! The staff are attentive and friendly! This is one of a couple plus size stores that I’ve been to that have cute clothes. Love it!

staff was super nice and they do a great job pairing clothing items that look good together :)

Love love love love this store and staff. I feel so comfortable ansd confident when I shop here. Went over the weekend for my birthday and had a really good experience!!

Very nice employees that always do their best to make sure you find what you need.

Wonderful selection of clothing & helpful staff. It is always a pleasure to stop in and shop.

I love this store and the employees! Warm welcome and fun to joke around with! Bonus.. the shopping!

ALWAYS super friendly and helpful staff. I love this store!

I love shopping here! I can always find something in my size that fits amazing.

This was my first time shopping at Torrid and I couldn’t be happier with my purchase and the experience! I felt very confident in the clothes I tried on and felt like they were really made for plus girls like me. Will definitely be shopping here more often 💜