HOTWORX - Huntsville, AL - Piedmont

First time to use the location. Staff is friendly and accommodating. She was quick to assist me as I was unfamiliar with the location. I also love their collection of merch which I will be grabbing some. Location is clean and very close to home. Will definitely using the location again.

I come to this location on a daily basis and I absolutely love it here. The staff is kind and the manager Abby is great. The reasonable prices and flash sales are additionally outstanding.

The staff is very kind and helpful. I was very satisfied with my experience and enjoy my experiences with this business to this day.

Love love this studio. Helpful and motivating staff, Abby and Gabrielle are knowledgeable and helpful.

Amazing studio and amazing staff. Very helpful!

Staff is amazing! Highly recommend.

Great place to workout, easy to book

Blown away by the poor treatment of management today when I requested to cancel. The manager was short, dismissive and condescending. "I'll process your cancelation" and then she just hung up the phone. No good-bye no attempt to address the problem. I even called back to ask if she realized I had been hung up on and she argued and was completely rude. I hate to see this kind of treatment in the industry. I've worked in it professionally for 10 years and to see such an unprofessional person in management is a poor reflection on the training for the brand and the ambassadors out there trying to open franchises.

Awful experience they never charged my card right I canceled 4 months ago me and me my friend and I was just charged they said they don’t see where my friend canceled and it will be a 69 day cancellation fee that I didn’t have to do to said I’m frustrated is a understatement