Discount Tire

Justin assisted me with repairing a tire a few days ago, and I was very impressed with how pleasant and quick the service is at this Discount Tire. I ordered 2 replacement tires and installed them Saturday. Once again I received excellent, quick service. I ask a lot of questions and Justin and the staff were all friendly and helpful making sure every detail was right. You can't ask for a better buying experience. They treat you like family! Thank you again for keeping my tires in tip top shape! P.S. Thanks to Logan for helping me on May 28! Great, quick service!

Went to this store for tires and was greeted by a true professional. His name is Brian and not only was he courteous and polite in person but over the phone as well. As I waited to get new tires put on I enjoyed observing his interactions with other customers. He works so hard to make sure your visit goes smoothly. He’s honest and knowledgeable. I left there so impressed that I went back 2 days later and put new tires on my truck. Unusual to see such respect presented to others. I’ll get tires here forever. This store is at 12 mile and Orchard lake. Well done Brian.

Arrived at 8am..Kameron greeted me even before I stepped into the building. Entire staff was professional and efficient. Rectified my issue quickly. Great service

Had a large bolt in one of my tires. It was less than a 1/2 hour before Discount Tire closed. They stayed and completed the work to put on new tires, which I needed anyway. Kept me updated as to the progress of their work. These guys went above and beyond and turned a bad situation into an excellent experience. Every time I have been to this Discount Tire store, I have had a professional and pleasant experience. They have my business for keeps.

I called looking for a tire on behalf of a co-worker. I spoke with Dan. He was professional, knowledgeable and super helpful. He informed me they didn't have her tire in stock, but they did have one similar. It was affordable and they were able to install it same day!

Awesome service. Scheduled an appointment on Memorial Day weekend. They were clearly busy and short staffed but still took care of me in about an hour. Justin was helpful and professional. Highly recommend.

Made an appointment online for a tire change. Already knew what I wanted. Dealt with Justin on the admin side, very knowledgeable chill dude. He got my car in right on time, was ready in 30 min or less.

Lagan T got me in. Told me it was busy. So I grabbed my iPad and waited. Logan is very polite, easy going guy and very professional. Never met the mechanic but once they got my van on the lift. Fixed my tire and I was on my way.

So I had been wanting rims on my car for awhile, and when I finally got around to it, Mike was the one who educated me on the subject. He was SUPER helpful throughout the entire process. Very professional yet personal, and when asked on his expertise for what wheel I should choose, he was extremely insightful and instantly made me feel confident on making my purchase.
Overall this store has awesome customer service, and did an amazing job on my new rims!

Stopped in due to air leaking from my tire at about 3 PSI a day. The fellow manning the front desk was positively pleasant. Sat and waited while the checked out the tire for about 30 minutes or so. Then, they just came out and gave me the keys. There was a nail on my tire and they fixed it. When I went up to pay I was told no charge and to have a nice day. Truly great customer service at this location. The attitude of all the employees was a breath of fresh air. In a post-covid environment service appears to have gone out the window every place else. This place has service down and should be a role model to other businesses.

Brian reminds me of John Candy. I felt at home because of his personality and eagerness to help me. He kept me in the loop about my vehicle a d was very apologetic when things started to get behind. This is why i go to Discount Tire and nobody else. Thank you for another great service !

Great service and friendly staff. Appointments can sometimes get pushed out by half an hour due to prior appointments but make sure you get an appointment. The place is always busy.

My tires were 10 yrs old. I did research for size and brand. With my ducks in a row I went to Discount and spoke to Logan. I had already logged into their website regarding what they had. That was Wednesday. By Friday the tires were installed. Used their services previously so I felt confident. Logan was very helpful. Obviously, I'll be returning.

Brian the service man is excellent worker and sales man. Very kind and knowledgeable. Evry customer that walk in the door he when over and beyond being nice. After, all, when your coming into the store spending at least $650 if not more, he made it seem like he wanted to help in finding the best price on your tires.

The store was clean and orderly with friendly and professional staff members. They reschulded my appointment FOR a day earlier and got it done without a long wait. The store manager, Bryant has created a indistinguishable Homogeneous DISCOUNT TIRE STORE. MOST IMPORTANTALLY , they understand and accommodated my special NEEDS.
I'LL BE BACK.

I've used discount tire from Seattle, to Cincinnati, to here in Farmington Hills for any tire repair or replacement. Always amazing service and fair prices. Recently came by due to 2 seized metal air caps that came with a 2023 vehicle I purchased. the dealership wanted $120 each to replace them. The team at Discount Tire was able to fit me in and removed the tires, removed my valve stems, installed new ones, and remounted the tires - and didn't charge a thing.

I see several negative reviews for this location, which is odd. I find that the team here does their best to go above and beyond.

No matter where my tires run low on air they are quick to check the air in my tires windshield wipers and answer any questions.

Very well managed shop. Alex treated me so well. Very professional, fast, and honest. Went out of his way to have my preferred tires delivered to the shop, and beat Costco's price too. Excellent customer service. Highly recommended.

Unbeatable service! Best experience I've ever had getting tires and phenomenal pricing

My tire pressure was going down. Went to costco and they said that the damage can't be fixed. My car is new with only 2500 miles . Wanted to get a second opinion. Came to this location and everyone from front desk to the service person were amazing. In 30 minutes i was done . When i wanted to pay ,they said it's on us.
When i asked again to pay . They refused and said it was a small matter and it was free.
I haven't had such good service for a while now . 5 stars all the way .