Shoe Carnival

Great store and staff! Great prices during the sale when we were there! Goin back!

Hardly ever shop this store because they don't carry size 12 in ladies shoes. I have to shop online. Bought 2 pairs of shoes on line but had to return the other. While at the store, I looked around for shoes I saw online. I liked what I saw and placed another order. Looked around some more and found their clearance and to my surprise, I found some 12's, tried them on and made a purchase. I was a very happy camper. 😊

Selection is great and always clean and organized ! I just want to mention that the store manager Trent was extremely helpful in helping me return a pair of sneakers and exchanging them for the ones in the size that I needed.
I didn’t think that it was some thing that was possible because I had lost my receipt, but he was willing to work with me, and I completely appreciated his thoughtfulness and I was able to get the sneaker in the correct size. I left that store really happy and whenever I need new sneakers, I do go to this location. Each time I’ve been there all the staff is genuinely friendly and willing to help and the store itself is super clean.
Thank you Trent!

Clean, staffed, big selection, what more can you ask for

I had to get shoes for my granddaughter and this place was a one-stop shoe shop.
My granddaughter had fun, got a couple of pairs of shoes, and got to spin the wheel for a discount.

Had an amazing experience at Citrus Park Shoe Carnival today. Spoke with Clint on the phone, he was courteous and knowledgeable. In the store I was helped by JJ, talk about a friendly associate! The store was wall to wall with customers but JJ took the time to answer questions and help me with my purchase. There was another young man helping multiple people and also ringing people up. Didn’t get his name at the front… but overall just a great experience, well run store. We have 3 kids and have shopped many shoe stores in the past, but from now on this is our store. Thank you!

I when around looking for the perfect 🥰 shoe not knowing they were right next to me. Walked in to the store look for the dressy shoes aisle, and there they were. The cashier has excellent customer service. I will definitely go back to this store.

Good sales and friendly staff

A wonderful day here at the Shoe Carnival. Sweet ,polite and cheerful cashier's Ariel's and Monica. Trent was helpful. And I met a nice lady name Joanna . My son found 2 pairs of sneakers. All I can do to finish up my day is to have a cold 🍺.

The store shift leader was able to get me a size 15 wide shoe. I'm VERY THANKFUL for the HELP.

This is the best shoe store in the country, seriously, don't get me started. The general manager cultivates a vibe that makes shopping incredibly fun. He not only has a friendly attitude and demeanor but he also delivers punny remarks on the microphone. They always go out of their way to help every customer, and for that, the entire staff deserves a raise!

Very nice place but didn't find what I was looking for

First time visiting, probably one one of the cleanest and best kept show stores I've been in for quite some time. Staff were friendly. Masks were required and social distancing in effect.

I love their low prices on brand shoes 👞. The people are very helpful. You need they find. I always find what I want and need for a very good price. I definitely 100% recommend 👌 them.

Rebecca was Awesome!!! She was very nice and customer friendly helping a women pick out a pair of shoes for church. I hope all your workers have the customer skills that Rebecca does. :o)

I understand that these type of stores usually have closeout type models, but I found styles not found at the brand stores.

I like Shoe Carnival but they are shoes in there that are so expensive I can't believe it the only good thing about that place is that you can spin that roulette thing and get like $2 off of $5 off your your bill

The staff does a good job trying to keep up with re-stocking shoes and boxes. The whole system of shoes involves trying them on, so it's all awkward. I come here and I bring my patience and understanding.

Those Black Friday deals were a hit

Friendly helpful knowledgeable staff clean store