Family Dollar

On Monday July 3, 2023, on a whim, I stopped at the Family Dollar located at: 340 Cape Coral Pkwy E, Cape Coral, FL 33904, and I am very glad I did. I was greeted as I walked through the door. The floors were clear with nothing in them. The shelves appeared to be well stocked (as much as possible on a holiday weekend). I found what I was looking for, proceeded to the cash register, and was again, greeted with a friendly face. I am so grateful for [what I assume] a management change. It is just so much better than the last time that I was there. Let me explain.

The last time that I was there, there were boxes all over the place. Mostly on the floor, and not neatly pushed to the side so as to be able to walk through the aisle. There were even boxes placed on shelves. There was no pride in this place. Maybe even no common sense. This was not the only time that it had been in this state. It was like this every time I visited, over the course of a couple of years. The issue that I had (and the reason I vowed to never return) were the employees on their phones. Both of them. I wanted to ask the one female, that was not behind the counter, where to locate an item. She put up her first finger (as to tell me to wait), turned away from me and continued her conversation. That was it. I just left and told myself that I would never come back.

On this day, I was out and about and thought that I would give this Family Dollar another chance. I am so glad that I did. It was such a pleasant experience. Yes, I will return, again.

Note to the Family Dollar regional team: While the interior is now in such better shape and the employees seem to be more involved, there is still a glaring issue that REALLY needs to be addressed. The exterior. The bushes are terribly overgrown, and weeds are growing between the sidewalk and the asphalt. This is very shoddy maintenance. The bushes on the Cape Coral Parkway side are actually blocking the sightline when trying to pull out onto the parkway. Please help the staff inside to get this back to the lovely place it was in the beginning.

Monica

Very clean and organized.

Excellent prices and great customer service!! I always shop at the Family Dollar Store for my Grape Faygo Soda.

Very nice place to shop at. Lots of stuff for great prices! I give it 2 thumbs up(👍)

Clean store. Organized well. Very helpful staff. Wide variety of items. Good prices. Great landscaping.

Everything ok .I fine was I was looking the lady costume service was so caring and good tank you

Very clean cashiers and manager Rosie is very friendly it's my favorite Dollar tree

When you can go into a store and buy items and everything is a dollar I mean there's always something you can use you can you need and I love that store.

The employees were helpful and courteous while fixing the shelves

Super clean! Great prices and even better staff!

Always a good shopping experience.

Cleanest store ever!

Always can find what I need very friendly and professional Customer care

Nice large store great staff person's.

Always has everything I need. Friendly and outgoing staff are what keeps me a returning customer

Great staff, helped me locate what I was looking for.

Found everything we were looking for at a reasonable price

Always find interesting items there.

Enjoy the day. Great shopping

Very nice clerk.