The UPS Store

Ingrid always greets me with a smile and is always so positive. Her experience assures me that my package is going to get where I need it to go!

Jenn with Gardner UPS store was absolutely amazing! She was funny, friendly and helpful!!!!

Great customer service from Jenn at the Gardner, Kansas UPS store! Friendly and updated the address for me.

Very courteous and straight forward help here. They were quick with helping me out each and every time and were straightforward with the pricing.

They are always friendly. They go above & beyond to help you. I've never had a bad experience there.

Ingrid & Angie were great help with me returning an Amazon item that wouldn't fit back into the box. I currently have a shoulder injury. Ups worker stated above put everything back and bam! UPS Rocks!

I worked with both Jenn and Sarah and both were extremely professional and courteous! Very happy with the quality of service that I received!

Ingrid was a great help and very kind! Thanks so much!

My local UPS store has been very helpful as I keep in touch with family on special occasions.

Super friendly and helpful customer service this morning from Jenn in G-Town!

Wonderful, helpful staff. Every time I go in they are so helpful and patient with any questions I have. This is also a wonderful place to return Amazon purchases. They make everything easy peasy. So glad to have them in Gardner!

The staff makes this store stand out! The customer service is everything. From copying and sending; simple or technical they had the knowledge and the equipment every time I needed help. Plus a convenient mailbox service and Amazon drop off. I truly believe our Kansas UPS store is better than your store!

I really like the Gardner UPS Store. Every time I go there I get great service. Very personal and very friendly. I highly recommend them for all your shipping and packing needs. I also appreciate their document destruction service that they run through Iron Mountain. I have a personal shredder but their rate for secure document destruction is very inexpensive and well worth it. Time is money and I value my time. If you feel the same, then you should utilize their document destruction service.

Their employees are knowledgeable. The systems they have are very efficient and as a system person, I can tell they know what they are doing and do it well.

What I like the most about them is that even if they have a lot of people in the store, they acknowledge you and let you know that they will get to you soon. It's the little things that make them stand out.

I have been to this UPS location 3 or 4 times now and every single time the employees have been amazing! Extremely helpful and friendly, great customer service!

This busy store always has time for great customer service. I’ve used many services the store offers. From notary to PO Box rental. Easy to say that the Gardner UPS in Main Street is better than your store!! 😉

I had a pretty complicated printing job. It involved some pages in color, some in grayscale, resizing, and booklet style printing. I received the best service! A customer service rep - Maggie - did an amazing job walking me through the process. She was incredibly patient with me as I described what was needed. We were able to get the important documents printed! Very friendly staff - will definitely be back for other needs!

I personally have been in this store a dozen times since moving to Gardner over 2.5 years ago, and I can not say enough nice things about this place. I have really only used this location so far for dropping off Amazon returns and prepaid packages. I did however have an Aamzon return not get scanned/updated when dropped off and Dawn was super helpful and called me back and put in the efforts to help me figure out where and why this pacakge was not updating. We got it all figured out though and all was well in the end. There was another younger girl there who helped me with this as well. She was SUPER helpful and kind, really made me feel like she cared about my business, and where my package was. I send out roughly 50-100 orders every 1.5-2 weeks, and because of shipping costs I use USPS most of the time. However, because of the horrible customer service I have recieved from USPS in Gardner and the issues with packages not scanning in when dropped off as well as issues with the MAJOR delays ( i am talking up to 3-4 weeks for items to arrive to their destination even though it says 1 or 2 day shipping) I have chose to use UPS from here on out if the customer chooses to pay a little extra (most have, as I said we are sick of the delays).

Very happy to have this store in town. We used the mailbox services they offer during a move and it was nice to have a local mailbox. The staff is always friendly when I visit. Today, I was in a pinch to get a form notarized and I was able to get it done within 5min! Huge help!

I need to ship large paintings in crates or in heavy-duty cardboard. Dawn & her staff always get them where they have to go. My worries are over once the painting is packed & sealed. They take it from there, getting all the logistics connected!

Dawn and her crew are the best! Every time I've been in the shop I've witnessed efficient, friendly, and most importantly, competent service. I just had a slight delivery status problem with "brown" and they got it figured out in a timely manner.

As an added bonus, they even have posters up and crayons out for folks who come in with their children.