Biggby Coffee

Used the drive-thru. Received our order exactly as asked for. Cashier/batista was kind with great eye contact. I enjoy this place a lot.

Friendly, great customer service, delicious lattes & cream freezes

To my surprise, they stopped letting people in. I walked here so i couldnt drive through. I was standing out front getting ready to door dash me a chai when the nicest lady on the planet came out, took my order right there, delivered and everything 😍🤩😍🤩

So i have my late now and @PaynMusic is a happy camper 😁
That was 100% the best customer service i have EVER received in the city of hudsonville, MI

Nov, 6th edit: still great service, became a regular, now i get smiles on my cups 😍

Sandwiches tasted amazing and the drinks were satisfying. Didn't quite get the order right but it still tasted good

this very sweet kind girl with long curly brown hair was my barista, and the service was so good!! i love her and i love biggby🩷

When our crew of 13 walked in for a pick-me-up on the way to Chicago, the crew at this Biggby did not flinch. They matched our energy and took great care of us! The Barista said ours was their largest ticket and they pulled it off with style and grace!

Great service I stopped in for a coffee and sandwich before heading back to Detroit this afternoon. It’s the first time I tried Michigan Cherry blend and I must say it’s to die for.

Always friendly, get my order correct, and are fast from beginning to end. I like to order the 20 oz Mint Mocha frozen for kiddo and for myself a 24 oz SF Caramel Marvel with 2 extra dashes of zip.

Excellent crew and delicious coffee! I stop by a couple times a month and they’re consistent with how they make the drinks and I know I’ll enjoy what I get. Even when they’re swamped with customers, they’re still efficient and friendly. Thank you!

They always make an amazing frozen Caramel Marvel for me!

I've been a long time regular to this location. I typically get a 20oz. mocha mocha w/ two extra shots no whip. I've seen baristas come and go over the years; some good and other alright. There are times I go and my drink is spot on, and I drink down like it's nothing. Then sometimes it's just off. It's like I feel forced to drink it since I already have it. After the baristas have been there awhile they get my drink down good, and I only really have that issue if there's a new batch of them training. Also if any of you workers are reading this and really want to treat me, I had a barista who would still put the chocolate drizzle on even though I'm not getting whip, and I really like it. Well anyway it's my favorite location. Sometimes there is a wait, but what do you expect when they're juggling both a line in the lobby and one at the drive thru, so if you're in a hurry add a few extra minutes to you commute if you plan on swinging by during a busy time. I'll continue to keep coming here, and enjoying my drink. Thank you to the wonderful staff there, and I hope this review helps any possible customers make their mind up. It's worth it!

The baristas did a good job considering that one of the other workers just didn’t show up for work that day.

Absolutely without question this is the best Biggby in West Michigan. I appreciate them doing not only Sunday but also Monday BOGO days. The baristas are friendly, the coffee/food is always fresh, and it’s overall a great location.

Morning Barista's are awesome! Upbeat and friendly, but not so much you want to hurt them before your coffee.

Tip for your morning commute, walk-in is SUPER fast, drive through, not so much.

Never really had a problem. Great coffee, excellent service. Getting your coffee can never be fast enough (if ya know what I mean) but they are awfully close to being that.

Great atmosphere and coffee. Always friendly service. The barista even gave me a free coffee one time because there was a long wait in the drive thru. She even apologized for the long wait. My wife and I love this location.

Most Biggby's tend to have inconsistent quality and service, this location is the exception for me! My coffee is always just right 😊

I commute from NE Grand Rapids to Hudsonville for work. I live right next to a Biggby, but choose to get my coffee in Hudsonville because the baristas are so friendly! Outstanding customer service at this location. The only reason I gave a 5 was because there is no 6!

Love this bigby!!! Go here at least twice a week with my wife. Professional service and when mistakes are made they compensate you two fold. My go to coffee place in hudsonville

Been here twice and always Great Service.
Food is spot on good,
Will be back soon.