Ace Hardware

It seems to me lots of people would find 25 pound bags of water softener salt to be easier to manage than 40 pound bags. But apparently not because I have to special order the lighter bags. Ace Hardware in Mason is very accommodating of this and they load the bags into my vehicle. Very helpful staff!

Had a great experience when I stopped here on my way to work. I was in a hurry and didnt know where to find what I was looking for. George was very kind and helped me find exactly what I was looking for. The staff here are very attentive and willing to help. I will be stopping here again!

Let me tell you this place is awesome. I was helped promptly. My daughter had to get supplies for a project and a nice elderly gentleman helped my daughter as I was frazzled because last min project shopping. He helped her as a grandpa would help their grandchild. He assured me that he had been thru this many times with his own kids and he would help until we found everything she needed. Another place where i was NOT made to feel less than because I was a female in a hardware store. Thank You for all the help! I wish I took the mans name down as I would love to recognize him on here.

Ace is convenient and I always find what I need there. It seems like the staff outnumbers the customers. That's probably not true but they always appear when I need them, making it seem that way

Staff are helpful, the store is clean, overall great place.

My usual place to go for items is Menards, but I'm very quickly changing my mind for the little things. Friendly, knowledgeable and quick to assist with what you are looking for. If they don't have what you want, they will assist you in finding it elsewhere.

I'll take my local hardware store over a big box store any day! The selection and prices are just as good... however, the customer service at Ace is truly aces! Thank you for always having just what I need...and more! My bifold closet doors are back online with the new plunger wheels I got at my last visit.

Amazing, staff is the best!!! Friendly and very helpful! And if they don't carry what your looking for they will let you know where you can. Don't care about prices, the only place I go, unless they direct me some where else

Great service!! If you need: keys cut, screens repaired, sharpened blades, ... You get the idea - they do it. And they greet you like you live in a small town, as friendly, helpful midwestern folks will do. And many of their products, though they may cost a bit more, are made in the U.S.A. What more need be said? Visit, and see for yourself.

Everytime I come here the staff is so friendly and very helpful if I need it! They always have what I need, and prices are fair. Would recommend this hardware store to anyone. This popcorn on the way out is a nice bonus because usually I have a child in tow and they love it! Admittedly, so do I.

Clean, organized store, and the employees are friendly and willing to help get you what you need. They are the helpful hardware place.

These folks are always helpful. It is rare that I need something that they don't have. Their prices are fair and giving them business is worth keeping the local store as a resource. Faster than me going to home depot and I like feeding the local economy. Signe up for the reward program and you will get 5 to 10 dollars a MO th, which I find easily makes up for any price differences with the big stores. Gray place to shop.

Always helpful, small town Friendly staff that never fails to greet you with a smile!

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Considering I live in Mason, I try to keep my retail purchases as local as possible even if sometimes it’s not the best of deals. But with that being said, sometimes the convenience and customer care makes up for any better deal out there with the bonus of it supporting your local retailers. Ace Hardware is one of those such retailers. Every time I go in there I’m greeted with a smile. And you cannot put a price on that anymore in my opinion. With our busy schedules and on the go go go it’s refreshing to see ppl still enjoy and know how to welcome their customers. And with that down home feeling to boot. Thank you EVERYONE at Mason, MI ACE HARDWARE YOU ARE TOP NOTCH AND WILL ALWAYS HAVE A CUSTOMER WITH ME!!😁

Wonderful local hardware store. Great people. Boosted again today and there is an older gentleman who sends to always know exactly what you need and where is located.

Kevin was such a help! He listened to my inquiries about my project and knew what was needed. The cashier (so sorry, I didn't get her name), was so helpful in the paint area! Thanks so much!

Excellent customer service here. It's a very convenient place to stop and pick up what you need without having to deal with a large box store.

All of their employees are extremely helpful, friendly and very knowledgeable. I never have to ask for help they are always on top of it.

Most small town hardwares simply can not be beat and the Ace Hardware in Mason, Michigan is no exception. The staff has always been jovial and very knowledgeable--even the youth that are often working. Great place to do business!

Love this place. Its so nice to have a hardware store with people that are always willing to help you. I mostly go here to drop off my UPS Amazon returns.