AutoZone Auto Parts

On our way home from DC, we determined a new alternator was needed. None of the auto parts stores had one in stock and if ordered, it would be 3 days to a week before it would arrive. We went to Auto Zone and they told us they could get one by 2pm the following day so we ordered it. It arrived at 9am this morning! Since we are traveling, we didn't have all the necessary tools with us so they also let us borrow the tools needed to complete the job. We are so grateful for the team of employees who waited on us. Special thanks goes to William Hardy, Marc H. and Daryl. Without these fine people, we wouldn't be heading home now. If you are ever "broke down" in Cumberland MD, go to 1209 National Hwy.

AutoZone is the only place that has my Mazda parts and accessories. Sucks but no complaints they are wonderful.

Marc H. was awesome! He was super knowledgeable, courteous, and friendly. He saved my life with brake-light harness issues.

They went the extra mile with helping me figure out what I needed for my car 🚗

William and Justin SAVED the day! My car wasn’t connecting to my phone (and in this modern age, that’s where the GPS is). Thankfully, these kind gentlemen spent a good deal of time and patience and were able to fix the issue! Without their help, I would’ve been completely out of luck. They went above and beyond to help me and I cannot recommend this AutoZone or these gentlemen enough!!

Stopped by to have a defective car battery replaced. I had initially purchased the battery from Auto Zone and it was still within the warranty period. Phil was the employee behind the counter. He verified the warranty status and quickly retrieved a new battery from the back and installed it within ten minutes. Fast and efficient work! Good job guys.

We had Charles help us today and he was absolutely amazing. The most friendly worker we've had to deal with at this location. He was extremely nice and helped us with every need that we had. Was very patient and had a great attitude. We will be dealing with him from now on! Thanks for such a great experience!

Derek Johnson was very helpful, he know his way around the computer and store to find exactly what I needed.. this guy needs a raise!!

I stopped into AutoZone after finding a nail in my tire. I had talked to the friendly staff who was able to help me and give me options on what to do even giving the name of someone who could help. This was off hours so no garages were open. I ended up getting a jack and a patch to do it myself, and the staff even gave me a discount.

I threw these guys several curve balls in ordering a clutch from another store. (Gift card, coupon and credit card) they got it done quickly even though he required help from manager. VERY pleasant experience and I won't have a second thought in going back if I need anything else! Im very picky when going into auto stores and usually order online because of bad past issues but this was excellent!

We went to buy windshield wipers. The person at the register not only helped choose them,but he also offered to install them. Great customer service! Thank you so much.

My car was running hot & I had no oil in my car whatsoever & of course it happened on my way to work. I stopped at Auto Zone & the Gentleman there they had working was able to help me out & he did it fast! He even came out & put the oil in my car for me! I was back on the road in no time flat & made it to work despite what had happened! I will be highly recommending them in the future! Thanks Again!!
Sincerely,
Sarrah Smith

Helpful, intelligent staff, willing to go to the extra effort, not just say, "don't think that we have anything like that", like a few other auto parts I've been to before! Love the rewards program! What would have cost me 2 1/2 times the price I paid at Auto Zone, at a different store, came "FREE" thru their rewards AND saved me appx. 60%! Can't beat FREE....

Super helpful folks! Every time I've shopped here, they made sure I got exactly the part I needed and took the time to explain different specs, brands, prices etc. Really above and beyond.

Great visit. Even though they did not have everything I needed, the staff member that helped me today was very friendly and looked up the items I needed to see if they were available to order.

Called up. Worker looked up my part. Put it on hold for five hours, which allowed me to shop before going. Got part. Has 3 yr guarentee. Place was friendly and polite and clean while there.

Donated buckets to girl scouts for camping project. William was awesome

Thus is my main go to place for car parts. They are always stocked with a great selection. Their parts prices are usually better priced then most other places

Just helped me pick out and replace my windshield wipers! Very nice staff.

Fast service. Checks your engine light for free and recommends the most straightforward product to fix your vehicle. Staff seemed pretty knowledgeable and trustworthy. Glad to have this place.