Pet Supplies Plus Johnson City

Used the dog wash today ($16), and everything was neat, clean, and stocked.
My dog had a great time, and my back appreciated the raised platform tub to scrub her in. The blow dryer was not as loud as other places so it was not headache inducing and still got my dog dry in a reasonable time.
The store from the associates to the aisles this visit was perfect.

The staff at this location are friendly and ready to help you. I needed to purchase a gentle leader collar for my dog but wasn’t sure of the size, nor how to put it on her properly. The associate tried 2 sizes on her and once had the right size, showed me how to put it on her and adjust it. I will always come here for pet supplies

The store is awesome and has everything I could ever need for my dog. Jessi is what makes this pet stand out from the others. My dog, Marley, searches the store for her every time we go and always takes the time to tell her hi. I just had to let everyone know how awesome she is.

I was very impressed by the prices, particularly of the bulk natural dog chew items (various bones, rawhides, etc.). Many of their toys were reasonably priced.

They have an astounding number of food choices for both dogs and cats including many holistic brands you can't find at many stores. If your pet has food allergies or sensitivities, this is a great place to look for limited ingredient diets, foods made with novelty proteins, and/or grain-free foods.

They also have a pet salon inside the store. I didn't inquire about the price range of those services.

I had a good first impression and I'm sure I'll be back. Check them out!

A great place to get specialty items for pets! They have a great selection and most items are reasonably priced. We go here once a week to get treats from the little pet deli! Friendly employees also overall a wonderful pet store!

My daughter, my bonus son, and I had just finished eating in Johnson City. We were getting ready to get onto the interstate when I noticed Pet Supplies Plus. We decided to drop in seeing as we all have animals cats and dogs alike and check the place out. The foods are more over price than what I could pay but on the other hand there are so many treats and toys, different kinds of treats, loose, bagged, you name it. They also have a donut case looking case that has dog treats in it that's straight-up look like desserts. The biggest thing I saw here was the dog grooming station. There are three different stations, it costs $40 for 5 washes shampoos and conditioners available for you as well. I sure wish I lived closer so I can bring my dogs here for bass it would be much easier than having to clean my tub out or drag out the kiddie pool and water hose.

They have a great selection but they also take care of their customers. I bough puppy food and my puppies got sick and can't eat anymore. I just got the bag and had maybe a week. They are refunded me for the purchase and told me to do whatever with left over food. Great service

I love to have the choice to groom my dogs on my own, or get a professional job if I prefer. Great choice of tuff toys, something my Beagle must have, while at the same time things for my 10 pound Shih Tzu as well!

Great location , clean store and super friendly staff.
My fish is really happy in his new pond!

I lov being able to bring my pupper in and bath her. Saves a mess at home and everything needed such as towels, soap. And conditioner is supplied. Afterwards your pup can grab a treat!

I got to bathe my dog after the groomer left which was convenient and only $14. Shampoo/conditioner,towels,and full pet sized showers with handheld shower heads and wall‐attached blow dryers available...loved loved loved it,, and treats were on sale...staff helpful and attentive...

Very nice employees, clean store. Love this place. Very reasonable prices.

Everything you could possibly need to keep your pet healthy and healthy. You can even give them a bath yourself if you want to! Prices are reasonable and the staff is super friendly and helpful.

This was a cool pet supply store! We went in there with questions about reptiles, as we've never owned one, and the representative was so nice and talked to us for a long time. She even took the bearded dragon out and let my son hold him. So very friendly staff. They also have a case at the front with really nice homemade dog treats. The dogs absolutely love the ones I got, they're all shaped cute We got pizzas. There are also donuts, and a few other shapes. They even have icing on them. Definitely will go again.

Reasonable prices, knowledgeable staff and a good variety. Great pet store.

One of the few pet stores I've been to that actually takes great care of their fish and small animals they have you can clearly tell when talking to the person in charge of the animals that she prides herself in making sure they're strong and healthy for their next home, HIGHLY recommend buying fish here rather than pet smart they'll live more than a couple hours every single fish I have brought from here over the past 2 years is alive and thriving.

I come here VERY often (whether it’s for a toy, dog food, or to use the self washing station) and am always impressed! This store is always stocked, neat, and the staff is wonderful! There is a very sweet blonde girl named Emily that has helped me multiple times, I know I can always count on her!! 11/10 recommend!!

Nice place. They did not carry the size of litter box I needed but had the smaller one. Only because of limited space in store. It was nice to see the selection of different ones in person. This helped finalize my decision on going with the newer one, using pellets and pad in the drawer that does not require scooping the urine. Im glad I did. Its working out well with my 2 cats.

This store has a nice selection of pet supplies for all pets from food to toys to bedding to items for your fish and reptiles.
I purchase my dogs food from here where it is better priced. I also signed up for the free pet supplies plus membership and it has very fair great point earning system to go toward future purchases. Love the customer service its always attentive/excellent. Thank you to the employees.

It’s about time this building took a tenant that will actually be staying there longer than a seasonal opening. Great little shop with pretty much anything you’d need for almost any animal you’re likely to have. There is an out of this world treat section for the dogs, & cats. If your furry friend is with you, you’re on the hook already for one. It is a smaller store compared to the local big box, but extremely welcoming, well laid out, & very well stocked store. Also have a plethora of services available, check their website for everything. Nothing I saw was overpriced compared locally, or online for any of their items I saw. From my experience their selection is very based in both functionality, & quality is a priority in their selection. That’s nice to see that they pay attention to what they chose to carry, & listen to what their customers wants/needs. Didn’t see much of the typical big box store brands related to things like dog/cat food, can’t say that was a bad thing. Sure, they probably have some, but it’s not the “main attraction”, or limited too just the “known” brands. It is a chained store that is locally owned. They have a decent reptile/amphibian/general water creatures section with live animals, & pretty much all the supply you need to get going at a minimum. Including a very nice dedicated fish tank wall, & aisle of supplies just for tanks. Good selection there as well. Always seem to have some type of deal/promo running, & the rewards program looks promising with plenty of potential, & ways to utilize points earned in a way that suits your needs. Staff was very polite, plentiful in the store, & helpful. Not to mention great teamwork to solve questions which you don’t see often. They don’t have a huge selection of animals, but what they did when I went by this last time were some top tier picks in colors, uniqueness, & arguably most important looked well cared after while there. I would imagine if you needed, or wanted something they didn’t have on hand they’d do whatever they could to help you find it. We use an small scale producer as our dog food source. Only a couple places locally it’s available, & they said they’d see if they could pick it up. That is the type of customer service that will turn an occasional customer into a loyal customer. Sign up for their rewards program beforehand so you can see the current deals, & receive points for your first purchase. They signed me up in a breeze, but somehow I missed my first points. Not a big deal at all, but if that’s literally the only “issue” of any type our family’s had the few times we’ve stopped in that could be remedy down the road, but I’m nitpicking to even get there. It’s become one of our preferred go to’s now for our needs, & just to check out what’s new. If they’re able to get the dog food we use, it may easily turn into our main location for our needs. Environment, overall selection, & customer service are second to none. Shop as small, & local as you can! See you all there next go around.