GameStop

Very intelligent and comprehensive of what you need. Very warm atmosphere and friendly customer service with great prices. if your a first time player and not sure how to get started this should be your sport for all your video gaming needs.

I had an online problem where my cyber monday purchases, were confirmed for purchased than cancel due to system error. Corporate couldn't do much for me which is a failure on their behalf. But the manager at this location opted to honor the prices next day in store. I was able to pick up my games at the price advertised. Thanks again.

Awesome team member quite knowledgeable

2 young employee girls were very helpful to me and my 9yr old son who wanted his Nintendo Switch fixed but they were kind enough to look for a different place for us since gamestop no longer does repairs. They had many discounts and my son walked out with a huge smile with 4 different toys, 1 was free with their promotional offer. We signed up for their subscription for the monthly coupons in addition to their already discounted prices.

I love the selection for my original Xbox

Dustin was absolutely 💯Amazing. He was patient, knowledgeable and friendly. I had about 15 questions not including follow up questions to them and he remained professional and he even humored me with a couple of corny joke chuckles. When I called back for even more follow up questions his co-worker answered and I wish I remembered his name was just as awesome. If Dustin is a manager I can see why his co work was so well customer service savvy.

Offered alternative measures on purchasing and Offered a discount

This is by far the best Gamestop in the antelope Valley. The staff is so helpful, they always suggest something that I will be interested in. Always taking the time to look up items or research something I have seen in a different store. They engage in conversation as if they are family. This gamestop ROCKS!!!

Very nice staff always helpful and good selection and variety of stuff and if they don't have it they hunt it down 4 u at other stores

Great service. Let me know about a coupon that expires in a few days.

I had a headset to return with no receipt, I'm 8 months pregnant and don't get out much. Will had great customer service, he was eager to help and very understanding about my situation. Everything went great, and I'll definitely come back to this location because of him.

Today I had to walk into game stop our new dog messed up my sons cored to charge his PS4 controller. But I needed a special corn so i went in to the store and one of the workers were more than happy to take the time and plug in all kinds of different cords to make sure the right one fit and worker. I`m very happy that some workers will take the time and go that extra mile

I'm sorry for not mentioning names as to not being able to remember them. Came in on 12/7/20 literally 4 before closing(I know because they greeted us and informed us that they will be closing in 4 mins) and if any questions or assistance they would be happen to help us. If I could give 5 stars across the board I would. I have never ever had an issue or felt a lack of customer service experience within gamestop but these two ladies beyond take the cake. So happy with service here at this Lancaster location on valley way. I bought 4 pops and renewed my game pro.

Very friendly and knowledgeable staff. I also enjoyed that the merchandise was a little varied, I am not a huge gamer myself, however my partner is, we spent almost an hour here and I had plenty to look at and explore while they shopped for PS4 games.

I got what I needed really quick, customer service was great. Very friendly staff and fast/helpful.. I'll be back when my kids need something new.. 😁

Had to return an item I bought by mistake online. I was on my lunch break and short on time. The woman assisting me made that transaction go through effortlessly! In and out in less than 5.

Nice store, pretty cool staff... Has way more stuff then the one by my house on the east side... So that's the only reason why I wouldn't go to mine if I'm looking for something in particular...

It's open during COVID-19 pandemic (10 customers max, masks required). Their used game section seems to be shrinking every time I go in.... There is many more Xbox 360 games than PS3 games, for example.... But overall, pleasant experience. I suggest getting a membership and save a few bucks on used games. Ask the associates about that.

Thats customer service is exactly the way it should be friendly and help ful im new to area and ur service is nice to me and my son iv been there a few times and i always feel welcome Gloria Ramirez

Great customer service and knowledgeable staff. Easy to find location and very helpful.