AutoZone Auto Parts

I received a warning ticket for rear light out and decided to stop at this location for assistance. Darius was more than willing to help me and replaced my bulb with a huge smile. He took care of the issue in less than 10 minutes with great knowledge and professionalism. I hope that his management team within the building and higher up sees this review and treats him to a fabulous meal. He is one of the kindest young men that I've ever met. Thank you so much for helping a oldHER lady out!! Much much appreciated!!

Great service. Got battery tested and replaced in short amount of time. The tech put the battery in quickly and carefully made sure everything was in place and properly attached. Very happy. Car is functioning well again!

I stopped by this location yesterday to have my battery tested and Monique was quick to assist. Another customer was in for the same problem, and she was able to help both of us with ease. She replaced both of our batteries very quickly. Car trouble can be frustrating, but when you are helped by someone with excellent customer service and communication skills it really means a lot to the customers. I want to thank her for making my day easier, and I'm positive the other customer would agree. Thanks!

Severna park store has the best customer service. The manager is awesome and Demario (I think) is friendliest and most helpful person ever.

I just got my battery changed at the Severna park auto zone location two very kind and helpful young men assisted me there were very quick & very educational .
The dream team D&D ! Very thankful & satisfied with the service they provided !

Monique and Mario provided excellent customer service and assisted me with replacing my wheel covers.

So glad to have this store in town, it is a wonderful resource in our community! Darius is the best! He was so helpful...he assisted me in finding and installing what I needed. Couldn't have done it without him. THANK YOU DARIUS.

Great service at short notice tonight, especially at 8.30pm on a Saturday night. Battery issue which meant swapping a dud battery for a new one which they did very efficiently. Would highly recommend.

I had a problem with my break light and although I was told that they do not normally do that Miss Monique went out of her way to help me out with my brake light. She even took the time to show me how to do it myself if in event I ever have another problem again very nice very efficient great job.

Friendly staff and knowledgeable.

De Mario was a great help in assisting me finding parts for my car. He's kind and patient. Needed new brakes and have no clue what to purchase. Big thanks to you sir!

The staff was very knowledgeable and helpful. They offered the best products for what I was looking for. I definitely recommend visiting here.

l recently visited and purchased an Air Filter, Cabin Filter and Gas Cap. A very professional young man named Darius was kind enough to put them on for me. He made it look so easy I may try it myself the next time. Thank you Darius!! The best Auto Parts store in town❤❤

I came in today and a young guy that helped me with my battery was extremely helpful.He was super friendly and helpful.He is also a good guy also!!!!..he went above and beyond thanks :)

Long story short the store manager Barbara listened to my situation with patience, offered a solution and she was correct. Awesome customer service at the parts counter, awesome battery installation, & awesome management!

Talked to a guy named darrius on the phone to see if they had parts I needed after calling multiple stores with no luck he located the parts and also had them ready for me when I walked in , will come back for sure thank you for good service and professionalism!

Thank you to Manager Tom for assisting me with my tail light issue. He went above and beyond when it wasn't necessary. I'm extremely grateful as I had already been turned away from your competitors and was frustrated by lack of customer service I had been receiving this evening. Thanks again!

Friendly employees. Easy to find parts.

It seems my truck does not like cold weather and had to be jumpstarted the last two mornings. We called Auto Zone to purchase a new battery and they not only sold us one but installed it as well. The young man was very helpful and knowledgeable. God provided a very present help in times of trouble.

Very Good Customer Service, the lady who helped me(sadly didn't get her name) told me what to look for and where. She also helped me get a part i needed for my car by calling another store near by to see if they had it(they did) so I could get my part the same day! She also helped me put my windshield Wipers on after I bought them, she could see I was struggling a bit(all I know about cars is they are made of engine) and helped me put them on, she didn't have to go the extra mile but she did. So thank you for that!