Verizon

Bryce is super helpful! I had a kind of complicated issue that caused me to stop in there a couple separate times and he's always so friendly and goes above & beyond to help. He's always there by himself and working so hard too!

Thank you Bryce for working with me on getting a new phone, changed everything over and it went very smoothly. He knew what he was doing. Well trained 😊 Thanks again

By far the nicest and knowledgeable Verizon store we have been to! The guys working are great! Very helpful, and no pressure!!

Your team members were very insightful and answered every one of my questions to the best of their knowledge. They were very personable, friendly, and professional. And offered help with the best of their abilities.

Mike was awesome. He gave me a demonstration of the phone I chose, gave me some great tips and was just a great salesperson. He made me feel comfortable with my choice and was openly willing to answer any stupid question I had. THE BEST SERVICE EVER!

If you ever need Verizon cell phone help, this is the store to go to. Excellent service. I upgraded my phone and no pressure sales and he transferred all my info from old phone to the new. Seamless.

Bryce was extremely helpful and professional. He was able to effectively transfer all my data, texts, apps from my Galaxy S7 to my new Galaxy Note 9. He was pleasant to work with and valued my business...and he saved me money by pointing out I didn't need the extra Micro SD card because the old one from the S7 had plenty of room remaining. He was able to port my number over from another carrier with no issues.

Bryce is AWESOME! The best at the store, HANDS DOWN!

I had the best experience, the gentlemen that helped me was very knowledgeable on all products, had great customer service, and he made it easy to ask questions.

Bryce was extremely helpful and professional. He was able to effectively transfer all my data, texts, apps from my Google 4XL to my new Galaxy Note 20 Ultra. He was pleasant to work with and valued my business...He was able to port my number, apps, pictures, and all my relevant data over from the Google XL with no issues. This is why I choose to continue give my business to Verizon.

I went in needing help activating my new s20 phone. Originally I was being helped by a man named Mike maybe? He was older and wasn't very personable and kind of dismissive. I felt like he didn't really want to be helping me. He seemed to be having trouble and Jeremy came over and told him how to make the switch without having to call customer service. At this point Mike said that he needed to go take a call from someone and that Jeremy could just handle it.
Jeremy was fantastic and made the experience much better. He was able to get my new phone up and running without any problems. I'm very glad Jeremy took over otherwise this would have been a 1 star review based on mikes attitude.

Great store! Associates were awesome!

The young gentleman who set up my phone was extremely amiable, knowledgeable and professional. It made what has always been for me a tedious undertaking quite enjoyable.

My phone had frozen up and he had it fixed in a matter of minutes. Would recommend this store in Maysville. Now 4 months later I have a different opinion of this Verizon store. I dropped my phone and it broke it so I drove 24 miles to this store for the service and when I got there it was 6:50pm the store was supposed to be open until 8:00 pm they were closed so that was a 48 mile round trip just to have to go back the next day another 48 miles round trip when I arrived I said something to the clerk about when you have posted hours you should keep them or else put on your hours open come at your own risk. I got a well I'm sorry from him. Then when he went to replace replace my phone I was going to pay with cash 149.00 I had insurance on my phone he says sorry we don't accept cash and had to order the phone. I could have done that from home and saved myself 96 miles on the road and got my phone just as fast. It's a sorry place that doesn't accept cash $ as payment. If it happens again I know to find a phone and call first also take bank or credit card. Better yet DO IT MYSELF ON LINE.

Mike was extremely professional and showed great enthusiasm and interest in providing the services we need. He presented multiple options explaining features and benefits of each option. I will tell my friends and family to see Mike when they are looking for new phones. THANK YOU MIKE!

Bryce was the best sales rep my family has ever had. Honest, caring, patient. Thank you Bryce

While I`m not a wireless customer, I am a local 1st time published author and these people are phenomenal in their customer as well as community service. I observed such outstanding interactions and knowledgeable sharing beyond my own desires to achieve thus rate them beyond excellent, well beyond. Treasure such personnel accordingly because they are people oriented !!!

Was very impressed with Kailyn at the Mayville Verizon store. She was very courteous, professional and helpful. She was able to fix my phone with help from Verizon. This is my 2nd time I have had the pleasure of having her wait on me. Both times have been great. She is knowledgeable and listened to me both times.
No one ever wants to have to deal with phone issues, but it is generally inevitable.
I appreciate Kailyn being honest and helpful. If I have to deal with anyone there, I would definitely want to work with her.
Great job Kailyn! Kudos to you!!

Kaylin and Jeremy at the Mayaville, Kentucky Verizon Wireless store we absolutely awesome. I am a business owner and appreciate great customer service. They both displayed professional people skills and a sincere attitude toward helping me with my unfortunate phone situation. Any business dealing with the public would be very lucky to have these two working for them! Job well done Kaylin and Jeremy.....Bravo!!!!!....from a 20 year satisfied Verizon Wireless customer!

Mike and Bryce are awesome! They went above and beyond to make sure I had service!! Thank you so much!!!