O'Reilly Auto Parts

I came in because I needed a replacement bulb for one of my turn signals. I watched a YouTube on how to change, but I asked the manager, who's name I can't remember, if it was that easy. He said let's go look. So I popped the hood and he changed my bulb for me. It was so kind of him to do that and I am very thankful.

I would like to share how much I appreciate the service from an employee from the Broadway store in Rockford Illinois,from paint mixer Bonnie is the best,,I've ran into a few problems when I needed paint mixed and she helped fix & mixed paint to match the vehicles I was painting,,once thanx a bunch Bonnie

The staff here are always helpful and go above and beyond whenever possible. Great to talk to as well.

I needed something quick for an in and out the door. The employee that helped me could not have been more help than he was. Amazingly friendly staff. I recommend you stop here for your car needs.

Manager was awesome. Help me put in battery. Worked with finding me a battery in my budget.

Customer service was amazing! The gentleman working in the morning went above and beyond to help me with my needs. Thank you

Appreciate the good sense and good advice here! As a chain they sent to have a lot of this: never feel up sold. Kinda wonder if all the hardware store people from the old days are now at o'reilly! 😊

I called in inquiring about the Kelly Bluebook value of my car. The gentleman explained that they don't do that there and told me I could do it online. I told him I tried and the only results I got were car dealerships calling me. He said he wasn't busy at the moment and he did it for me and he didn't have to. He got me the information I needed and referred me to someone that would purchase my car type. He was extremely helpful and it did not benefit him in any way and I really appreciate that. I do frequent oriley's for windshield, wipers and light bulbs as needed.

They have everything. Just call in advance in case you need it ordered. They are very prompt. Troubles? Manage is John. Very friendly

Bonnie and Jim take amazing care of all of our parts needs. Highly recommended location. Thanks again for all you both do :)

Bonnie always takes care of me and everyone else in the store and does her best to make sure every one is taken care of commercial and over the counter sales. She is awesome !

Went to AutoZone to get my check engine light, checked out. Told me I needed all new ignition coils. With a V6 and $80 a piece, that's a lot of money. So I went to O'Rilly to get a second opinion. And Nick gave GREAT SERVICE!! Told me I didn't need 6, only one was needed. And didn't try to up charge me, and broke down the AutoZone report. Also have me tips on how to fix up my truck, thank you Nick, I will definitely be coming over to O'Rilly from now on for all my vehicle needs!

Got what I needed. In and out quickly with great service.

Was visiting from out of town and had an alternator emergency. They had the right part in stock and was able to refer me to a mechanic who had me on my way just a couple hours later. I will definitely go back !

Bonnie is always great.

They always have all the parts I need for my car. Friendly and knowledgeable staff.

The guy behind the counter found the part I needed and came outside to my car in the snow to stop me. That's over and above.

Very helpful staff and I was able to help an associate distinct between 2 parts which is also a plus cause being able to share mechanic info is great!!

Everyone was very helpful. Thank you for the great service.

Usually has what I need at better prices