Advance Auto Parts

I've been to this location twice in the past month and both times the sales associates were so helpful and more importantly, kind. They didn't act annoyed or rushed when I asked a question and even came over to help me find the product I needed without me having to ask. I'll definitely be back.

My personal experience was with the manager, who quickly and courteously tested my battery and installed a new one. He was clearly very busy but still seemed to value my time. Looking at other reviews, I may have been lucky to interact with him instead of someone else.

Exceptionally helpful and professional staff. Battery purchase and install completed quickly at a good price. Really happy with the service provided here.

I went in to purchase a battery for my Kia. I was greeted by a very personable young man named John. John was the definition of great customer service. He tested the battery (which was a 3 year battery but lasted 8 years), took out the old battery, cleaned corrosion off of the bracket and put in the new battery. I could tell John enjoys his job and takes pride in what he does. I wish all my customer service experiences were so good.

The workers here are so helpful! They'll help you scan the codes for your check engine light, find a part in their huge database, or suggest things you need for an auto job and help verify you've got the correct part/fluid. I come here alli the time and the guys here are always ready to help like they are working on my project with me. They've even saved me from a few minor mistakes on my part that would've had me redoing the task I was up to! Great service. And prices are really good!

Fong is the man! He's very knowledgeable about the tools they sell and is very helpful with all my needs.

I went to Advanced to get a new battery and have it installed. I just had surgery on my shoulder so I needed somewhere that would install it for free. When I stopped in the store, I was greeted within 15 second by a friendly guy (Nicolas) who was working on one of the aisles. I told him I needed a battery and to have it installed and he immediately went to work for me. He looked up my vehicle and the batteries that were in stock. We found the right one and he put it on the cart and installed it right away. The whole process took only 10 or 15 minutes and I was on my way. Great experience and I will be back any auto needs in the future.

Called looking for a specific item, the gentleman looked and advised that they did have the item available. Upon my arrival he had it ready at the register, and ready for my pickup. Military discount was available as well. This is a very busy location and the staff is efficient in helping and customers serviced.

Jumped started my van even though I wasn't exactly the nicest customer! Thank you Tommy (manager) for being professional and going out of your way to accommodate me even though I was in a foul mood. You were extremely professional under difficult circumstances. Hope I'm not banned! Lol.

Been working on an old '94 protege for the last few months and getting parts here is awesome. Everyone here is kind and will help you find what you need, and will help you figure out cost effective solutions if the part is only factory direct. Great customer service and just an amazing experience.

Polite and friendly staff. Helped to read the check-engine code of my '98 Crown Victoria. Also purchased the hood lifts which were in stock. Thumbs up!

The staff was knowledgeable and helped me find the tire pressure guage that I needed. I was in and out in less than 5 minutes.

Cashier was super friendly. The store was clean and had everything I needed! No issue finding anything

The gentleman installed my battery and answered my questions. He even refunded my core charge after knowing I paid the battery online including the core charge. Cannot be more satisfied. Will shop and use their service again.

Advanced Auto in Odenton had yet to let me down. The service was excellent, and the staff was friendly and very helpful. Awesome to have these guys local to me!

Came in to get my battery tested and replaced. Service was quick & friendly!

The employees there are genuinely helpful and friendly. Where I will shop for auto needs from now on.

Has what I need most of the time, and if not, I have it within 24 hours.

Hey y'all did a great not sure of your name but i told you what the code read and you knew exactly what I need thank you my truck is running great again

Good service. They seem to always have helpful and fun guys working there.