Residential Air LLC

Residential Air is awesome. Chris has helped us both times that we've needed help and he always has a solution for what we need. The company is really fair with their pricing and they're very professional and courteous. Definitely use them if you need help with your HVAC.

Excellent Service! We will be recommending Residential Air to everyone we know! Timely, professional, and knowledgeable service. I would give 10 stars if I could!

They serviced my AC unit in Jul 26, 2023. Excellent job, done in time. They did not leave before confirming that everything worked.
Today (4/1/2014) I called and talked to Chris about the problem with the heat pump I have. He took a time to explain everything to me in details, being very patient and professional.
Thank you Residential Air!

The gentleman was very knowledgeable & professional. The man was also very friendly.
I would recommend using this company for any of your HVAC needs.

Residential Air of Madison helped my business, Rocket City Coffee Company, when we were in a urgent need to save products from expiring due to our HVAC going out on a 95+ degree summer day with high humidity. Not only did they provide us with friendly, professional, and effectively service, but they did it all in just a few short hours! Support this AWESOME local, veteran-owned business

Our HVAC system went out, Chris came out gave us estimate and within 3 day had a new system installed. They showed up on time with the crew of three people and had to work done by the end of the day and now we’re happy to say we have nice warm air in the AC will blow cold in the summer. I recommend Residential Air.

Roy and Nick were very skilled, knowledgeable and nice. Roy let me watch him through his troubleshooting process and told me how he identified the issue and gave me the costs up front. He likes to educate the customer as much as possible and let them make informed decisions. The AC is running great now and I'm going to use Residential Air LLC for preventive maintenance and repairs from now on. Thanks!

The best ac company hands down. I had three different companies come out to my house with different opinions of what was wrong. I was trying to use a home warranty and it wasn’t working out so I looked at the reviews and knew this was the company to use. They came out same day and quoted me on a new system. My other was 14 years old and had problems for the last year or two so I knew I was going to need another. They got me on the schedule right away and the install was done so fast. I’m know enjoying amazing Ac and have found the company I will use for life!

Update* Had an issue with my drain line and they came out right away and fixed it. This is the service you want. People who will help and care about their customers needs.

Excellent overall experience! Nick was a pleasure to work with... Quick response. Quality work. Fair price too. I am an investor/builder with HVAC experience so, I know when I am dealing with a great company. Couldn't be happier. Highly recommend.

We decided to use RESIDENTIAL AIR to support an American veteran. The owner Chris and his team replaced our old HVAC system. They also fixed our many ductwork problems that was installed by the home builder incorrectly. Our HVAC is now reliable and much more energy efficient. When you need help with HVAC the best team for Huntsville is RESIDENTIAL AIR!

Thank you Residential Air. Chris and staff are courteous, responsive and I appreciate the time and attention to detail displayed concerning my HVAC issues. My tech. Roy is very professional, personable, knowledgeable and efficient. Roy took the time to explain what problems he saw, what work was being done and why, and the expected outcome. I truly appreciate his candor. I am now a Residential customer and will reach out to them for all my HVAC needs. Thank you…..

I called around 8:30 am on a Monday and Nick was at my door within an hour! I had a capacitor that went out and needed to be replaced. It was mid August and that is a terrible time to be without AC. Nick was knowledgeable and took the time to explain the issue. He was very friendly and courteous. Great customer service! I will be using Residential Air LLC for any future HVAC needs!

Excellent and honest!

Chris Ward and his helper came to my home today to give me a second opinion quote for repairs to my air conditioner.

Mr. Ward was very courteous, not only to me, but also in how he spoke with his helper! They were both very knowledgeable and professional. They were happy to have me observe as they worked to, efficiently and methodically diagnose and then repair my air conditioner unit. Each step along the way, the owner, Chris, explained what they were doing and why.

Their accurate and honest diagnosis and repairs SAVED me between $800 and $1,000 ccompared to other contractor estimates I had recently received.

And the other contractor had almost talked me into buying a new a/c unit which would have cost me significantly more.

I'm very grateful and impressed to find this kind of honesty and excellence in Chris Ward and to see that he is teaching his helpers to deliver the same kind service as well.

If I could give a higher rating, I certainly would!

I will absolutely call on them again, if I ever need heating or air conditioning work again, and it is an honor and privilege to highly recommend them to you.

I've been using Chris' services for years and years. However much I hoped and prayed my AC would never break; it invariably would. Chris was always the first person I'd look for when it did. Prompt, polite and professional. Would really take the time to diagnose the issue properly and throughly, fair prices. When it came time to retire my ancient HVAC system recently, I knew who I needed to call. Got a great price, installers did a great job and worked hard all day to get it done. Will continue to get my business time'n'time again! Good job guys.

Great friendly service, he doesn't play any games, and reasonably priced! We have had issues with our brand new AC for 2 years, and we had to use another company because of the warranty. That other company kept telling us everything is fine. Now that we're out of warranty we called Chris at residential air, within a few hours he had our AC up and running better than it's ever ran before! And was able to fix the wiring mess up the other company did that kept telling us everything was fine... Residential air is the only AC company I trust, period!

Our air went out late one evening, and I found Mr. Ward on google the next morning. His reviews were great and well-deserved. He answered when I called, arrived quickly, repaired our HVAC and explained everything as he went. Professional, honest service with fair pricing. I highly recommend.

Recommend these guys (and gal) above all others. They showed me options when my HVAC was dying and helped me through the steps when it did eventually die...during a holiday weekend and stretch of 95+ degree weather. Whole new system installed within 1 day. Thanks Chris, Nick and Kim!

The AC in our home went out at 3pm on Thursday June 19, 22. After calling a couple of other companies and getting a firm maybe, we called Residential Air. The office person was so nice and said her guys were hustling to get all their customers taking care of. She said they might arrive around 8pm, but will definitely be there.
I was skeptical and resigned myself to a miserable night sleep.
The girl called around 8pm and said they're about an hour away from finishing and should be here around 9pm... Hope!!
The technicians called at 9pm and said they're on their way... Happy!!
Arrived, found the problem (capacitor), fixed it and was standing with us in or kitchen at 10pm enjoying some cold air coming out of the vents in a very warm house.
I will be a customer forever!! Thank you all so much for all your hard work on such short notice and really, really after-hours.

Chris has been my AC repair guy for the last 10 years and I would not think about calling anybody else! He explains exactly what is going on and does not charge you an arm and a leg to do the repairs or upgrades. If I ever have questions or concerns about my unit I can call or text him and he is always very helpful! I recommend him to anybody that ever asks for an HVAC repair contact!

Great company. They had someone out fixing my ac the same day I called. Carter was extremely knowledgeable and diligent. Probably went above and beyond even of what was required. Great technician