Advance Auto Parts

Dwayne (i dont know if that's his name i heard)helped me out looking for a brake bolt and 2 employees(bigger tall guy and a woman blonde hair help him out too find the bolt cause it not on the aisle tried to check there backroom in a few minutes they have stock. They are so helpful. Thank you guys! You save my day going around the auto stores because it's out of stock.

Honest and informed advice from counter staff regarding car battery replacement. I'll be back for sure.

Got the wrong cabin fresh air filter. Returning it back to the store and got the correct one. Sales person's are frendly.

Terrific service. I came for a battery check, clerk named Dave showed me had some corrosion and not only some nice affordable tools but even showed me how to use them cleaning off car battery for better performance. That care is terrific along with wonderful low prices so any battery or other car issues/supplies, this place is a must.

This is incredible service. Well done AAP. Helping a customer in a wheelchair.

Absolutely amazing customer service, the gentlemen were very attentive and knowledgeable of my needs, no second guessing. Received the right part the first time.

This store gives you old fashioned friendly service from the 2 senior men that work there. I visited the store looking for a brake light bulb for my Lexus and not only did the man behind the counter come out to the car to remove the bad bulb but he installed the new one for me ! This will be the only place I go anymore for my auto parts needs. Thank you Advance Auto Parts for hiring 2 older gentleman who know what old fashioned Customer Service is !

I went into The Downers Grove store on valentines day 2021. the manager and staff were more than helpful. I was there a few times due to my own ignorance regarding wiper blades. The store manager and an associate both took time out to help me outside in sub zero wind chills. They knew what bolt to turn with what tool. Supplied the tool and guidance to get the job done immediately. They were terrific and got me back on the road quickly.. I use to go to Reilly's and Autozone. The service at this store will have me back next time I need anything for my four cars. Thank you Advance Auto Parts DG!!!!! Appreciate the efforts!!

Who doesn't love a knowledgable employee?! Jason knows his stuff, so awesome! I love having a store to go to where the person I'm working is extremely experienced! Employees like Jason keep customers coming back.

A bit out of the way but if your looking for hard to find parts it's worth the trip. Friendly knowledgeable people too.

knowledgeable, patient countermen that are willing to listen to your questions and help you find answers for what you are looking for.

been going here since it opened, no matter the day - no matter the time - always happy friendly knowledgeable staff is here .Thankx advanced

Shout out to Justin for helping me out and finding what I needed. I called ahead and when I got there it was ready to go.

Great customer service, informative, will definitely go back.

Very friendly and helpful staff. They know their stuff and won't sell you things you don't need.

Nice store with lots of parts in stock. Friendly staff and very professional.

Helpful staff, especially to someone who doesn't know alot about car stuff.

Gr8 prices and excellent quality knowledgeable and professional service and competitive prices on the best parts

The guy looked up part and got it for me and at another store I was told there was no such part and left store and came to advance.

I was able to get the last 2 cans of Heet for my car!