Starbucks

I LOVE our local Starbucks! Everyone there is always nice and helpful. They work their tails off during peak hours and still keep the Cafe looking top-notch while keeping a positive attitude!

5/14/2024
10 STARS

I love coming to this location because the baristas are pawsome. Kenny’s service was amazing. I used my daughter’s app and apparently she already used it yesterday but Kenny honored it anyway. This made my other daughter happy that she got her Frappuccino. Plus, my Golden Retriever got his pup-cup when I forgot to ask for it.

1000% will come back here again. Great hire manager. Kenny definitely deserves a raise.

9/2023
10 STARS!!
I love this location! I make a point to drop in whenever I need a pick me up. Friendly and down to earth baristas. Tonight Mike took my twin girls order (fall drink) and it was complicated. He did not disappoint..he knew his assignment…lol Both my girls are enjoying it.

Thank you Mike for a pawsome service. Great hire manager. Definitely need a raise.

09/2022
If I could Julie 10 stars I would.

She is an EXCELLENT barista. She was so polite and very helpful when it came to choosing the tumbler for one of my twin girl. Don’t worry, the other twin already got one. Julie went over and beyond and was very professional. She definitely knows her store.

All the staff at this location are so friendly; great experience overall and would definitely come back!

Great hire manager. They definitely deserve a raise.

During the early afternoon on October 22, 2023, we visited the Grayslake Starbuck's because the Hainesville Starbuck's inside was closed, only the drive thru was open. We were greeted when we entered. We ordered breakfast sandwiches, a coffee and a hot chocolate. The barista was very helpful and friendly. We got our food and drinks in a very short time. Everything was hot and good. No complaints at all. Recommended.

Closest Starbucks near me and always greeted with happy workers there! Love to chase those stars while getting yummy drinks and food!

Solid location. Stopped here on the way to my girlfriend's CPR class and they made my coffee perfect. They accidentally put whip on hers (allergy) and remade it quickly and without complaint. Awesome customer service. 👍👍

Just left here a couple of minutes ago. There was a decent line of cars so expected to wait a few minutes but the store acknowledged that I was waiting too long and decided to give me my coffee for free. Absolutely blown away. Definitely planning on coming back!

My morning coffee on my way to work is the only thing keeping me from falling off the deep end. love this location. The morning team is consistently fast and very delightful. Everyone is always so nice, and my drink is always perfect. Truly joyful

One of our favorite Starbucks. They have consistently good service, awesome drive thru times (very little wait) and excellent suggestions that match what you already love. We love to go over and over again.

No bs, always have nice staff during the day hours, 99% of the time got some fresh fresh coffee yk. Never get an order wrong, afternoon shift a lil iffy but its highschoolers so what did you expect. But my guy Marty is so chill and always checkin up on ya. One of the best starbucks' I've ever been to

Baristas are super friendly, energetic, and polite; especially given how constantly busy they are. Should mention there is very little parking available, so I would pick a different Starbucks to dine in at.

This SB location has the Best drive thru person I’ve talked to!
Micheal was very friendly,has a great personality ,very engaging to the customers.He asked for the customers name when ordering at the drive thru and made sure to personally greet them when they get to the window,even making conversation with the customers,making your experience so personal than just an ordinary coffee run!
Anyone working in Customer Service should be like him! Best person for the job!Every store needs a Micheal!

Omg, Kyle and... Jeremy? (Apologies, I don't remember the second gentlemen's name) were so much fun in the drive thru. These young men were engaging , sweet, funny, and so polite. I was not in the best mood this morning but they helped change that for me with such great service. Also, the food and drink were great!

Another great Starbucks!

Love this location! The whole team here is amazing. The baristas here know me and my order and are always friendly and make good conversation. Definitely recommend.

We had fun sharing September Thursday bogo offer there.

The staff here is always so nice and friendly despite being slammed quiet often because it's a popping SB.

i ordered an uber eats order from here and I don't think I was specific enough on if I wanted my frappucino with or without whipped cream so they sent me TWO frappucinos (one with and one without whipped cream) just in case and it was most literally the best day of my life

Great drive through service, my latte is always the bomb diggity! This spot in particular is great for when the train comes. Get a drink while you wait to cross Rt. 83.

Great coffee. Marlene and her staff are very helpful and friendly

Picked up a full coffee pack for 10. Called ahead and it was ready in 15 minutes. They gave service with a smile.