Shaw Air

Richard is absolutely amazing! He was thoughtful, detailed-oriented, and sensitive to my situation. I learned a lot about my own home that I didn't understand after 20 years of ownership. I had the fortunate pleasure of hiring Richard and his team to install a new furnace and AC unit. The installation exceeded my expectations. My home was built in 1939 and furnace was located in the very tight crawl space. Richard and team carefully assessed the space and recommended the most appropriate replacement unit that would maximize efficiency when heating and cooling my home. I am completely satisfied with the performance of my new system and the excellent service that Richard provided. I will forever be a Shaw Air customer and I highly recommend their services! They are extremely knowledgeable, prompt, reliable, and highly professional.

I called Shaw during the morning regarding problems with my upstairs unit and by the same afternoon, my air was back working with everything resolved! Richard was absolutely outstanding to work with! He was professional, courteous, and kind from the beginning to the end of the transaction. He went beyond the call of duty and explained every detail regarding our units, gave us several extra tips on how to save on our power bill, and made sure we were getting optimum air flow before he left. The customer service Richard provided was excellent and Shaw's prices were very reasonable and affordable in comparison to other quotes I received. If you need any type of HVAC service done, don't hesitate to call Shaw Air....you will be glad you did!!

True story! My home has been under warranty for 10 years, when my AC unit went out my warranty company sent Shaw to my house to do a service call. My warranty company was not gonna cover my unit in full. They were going to charge me upwards of $6000 And give me a remanufactured unit! I was so disgusted with this. I called Shaw back and paid Shaw full price for him to come out here and install my brand new unit with a warranty top-of-the-line equipment! Yes! Shaw’s professionalism , Punctuality, knowledge, his willingness to explain to me the problem and what would happen if I patched my old unit I found it well worth the price to buy a brand new unit from him and know that I had peace of mind for years to come! Shaw went above and beyond any customer satisfaction that I have ever experienced! I’m glad to have met you, and I’m glad to have found me a trustable and reliable, heating and air-conditioning company!

Richard redid our heating system at our lake house in Milledgeville. He didn’t complain about having to drive so far. He was professional and knowledgeable. It is so nice to have even heat now. I would recommend him to anybody.

Richard is absolutely amazing! Out of all the companies I called, Shaw Air was the ONLY company that followed up. Richard went above and beyond what I expected . He was genuinely concerned about the problems I been having with my AC. Richard tested out all the vents and did temperature checks before he left. As he worked, he actually explained everything he was doing and told me information that was EXTREMELY helpful. My AC works great and I am so happy I chose Shaw Air!

Richard with Shaw Air came out and accessed the issue and made same day repairs. He was very personable, professional and dedicated to making sure my air conditioner was cooling properly. He even called later that evening to confirm the unit was still working properly. I would definitely recommend Shaw Air and be using them for future services.

Thank you Richard and your team!
The estimate provided was fair and transparent, without any hidden fees or surprises. It's evident that Shaw Air genuinely cares about their customers and wants to deliver the best service possible.

I highly recommend Shaw Air to anyone in need of HVAC services. They are reliable, honest, and their dedication to customer satisfaction is second to none. Thank you for the outstanding service – you've gained a loyal customer in me!

I am very glad to meet Mr Richard Shaw the owner and very happy and most certainly satisfied with the work him and his respected crew did for my home here in Suwanee, in a timely manner, the whole job was done perfect, constant follow-up the next three days, like no other company I’ve seen would do I definitely recommend them for families and friends with no doubt in my mind, he would treat everyone just like his own family thank you, Mr Richard looking forward to do more business with you .

Great company. The best prices around with top notch customer service. Despite every obstacle they faced, Richard and his helper stayed until 2am getting our AC and furnace replaced. Any other company would've rescheduled and told us we were SOL. In addition, he also got us a portable unit to use until we had AC again. The other companies I inquired with offered no such thing.

I recently had the pleasure of having air conditioning installed in my home, and I cannot express how delighted I am with the entire experience. From the moment I contacted the company until the final installation, everything was top-notch and hassle-free.
First and foremost, the customer service was exceptional. The representative I spoke to was knowledgeable and guided me through the various options available, helping me choose the perfect air conditioning unit for my needs. They patiently addressed all my queries and provided a detailed quote, leaving no room for surprises later.

I enjoyed working with Richard. You rarely meet the owner, and I found him incredibly charismatic, prompt, and easy to work with. He was honest and reasonably priced. I have already referred him and would highly recommend his company and staff.

Richard got me in last minute and went out of his way to make sure my AC was fixed within 24 hours. The guys were respectful and helpful. I'm so happy to have AC again! Thanks Shaw Air!

Shaw Air was exceptional to say to least, on time, efficient, clear communication and great pricing.
Highly recommended ! ⭐⭐⭐⭐⭐

Richard is very responsive and his services make a the whole process of replacing your AC very easy. He is knowledgeable and experienced. He has excellent customer service. I definitely recommend Shaw Air.

I had a great experience with Shaw Air, very professional and responsive crew. Richard the Boss himself will show up for your job and do what he does best, My HVAC has been acting up for awhile costing me hundreds of dollars until we called Shaw . who had a diagnostic tests and found out we needed to change the who system, we did and we are now fine, I will recommend this business any day anytime.

Got so lucky with this company! Great people very polite and friendly with the children and the pets! Got my units installed at a great price could not have got a better deal! Everything after finished looked very professional and it’s running great! What surprised me the most was after they left it looked like they were never here. Very Clean! Definitely will be calling them back for any other needs that may come up! THANKS SHAW AIR!

Richard, please call me. My outside fan has started whirring loudly.
Richard is a friendly go-getter establishing Shaw Air in ATL. He's knowledgeable and experienced in all levels of the process from start to finish, and always answered my questions re the installation and the smart thermostat. He tailored my job based on my needs like $, the unique space and equipment, and weather challenges. I requested an air scrubber because of the benefits I experienced in a prior home. He returned as promised to install it. I admire his earnest dedication to friendly customer service as he builds up Shaw Air and responds to all challenges, head on.
As stated on his VM greeting, he responds more quickly to text messages.

The installation process was smooth and hassle-free. The Shaw Air team worked diligently, and I could tell they took pride in their work. They were respectful of my home, ensuring everything was clean and tidy after completing the installation.

Richard and his team did a great job from the time I initially called them until they completed the work. Reasonable pricing, great job of troubleshooting and providing details on what the issue was and options for resolution. I will absolutely recommend having this team on your speed dial if you have HVAC issues. Organized and very timely response to my call and need for HVAC service. Also military and Veteran friendly!

Shaw Air was amazing! I got an email from my nest on Fri night, alerting me to an issue on our airbnb rental. Richard was able to get out there sat and had a new unit installed Sunday! So incredibly grateful for all his hard work to get that done for us asap! Not only that, but he did other kind things around the outside of the house, just to be nice!! I've never encountered such genuine kindness. Very grateful for his work and humanity:) Saved the day!