1STOPLighting

A Review for Princess Reus in the Customer Servoce Department: I contacted Customer Service for assistance in tracking an order from Maxim Lighting. Princess Reus responded as quickly as possible, and followed up with timely updates. She was very professional and courteous, and did an excellent job in giving me help. Frederica Paine

I ordered a large chandelier from 1StopLighting that turned out to be too large. I took it to UPS to return it, and they told me that shipping would be more than $300!! So I replied to an email from 1StopLighting and told them about it. They immediately offered to give me their rate for returning it and deduct it from my refund. I was very pleased with their service!!

I had a very good experience with customer support rep Jhonjon. He was able to work a complex issue quickly. He called me back to let me know that the refund was completed. Great service.

Purchased a Galtech deluxe auto-tilt 11' umbrella from these folks. Had a problem with the crank a couple years later and they took care of it, despite it being out of warranty! Very appreciative that they stand behind their products.

Quick and painless resolutions! I needed a replacement shipped out and was stressed that it was going to be a battle. I so happy when they not only provided excellent customer service, but it came by the end of the week! 5 stars for sure!

I’m so glad that I ordered 4 light fixtures from 1Stoplighting. One was on back order and it did take several weeks. But it was totally worth the wait. The other 3 fixtures shipped right away.
As it turned out 1 fixture was too large for my space. I was able to return free of charge and my account was credited within 3 days!
I will definitely shop here again. The customer service was excellent. I will follow up with pictures after my bathrooms are finished.
I’m glad I didn’t read the reviews before my purchase. Everything went very smoothly.
Don’t hesitate to shop at 1Stoplighting!

I ordered a chandelier from one of the top brands - Crystalorama in around thousand dollars and was very sceptical on how would it be when it is delivered via a completely online retailer. In the end, package arrived on time and was completely up to my expectations. There were no surprises and the retailer is really good. I would definitely consider them for many more purchases in future as well. See the pic of the one I purchased after I installed it.

Great prices on a variety of top of the line lighting. The three large outdoor lights I received were at such a great price, and I had so many excellent styles and brands to choose from. They did honor the $25 refund however they promptly sent my lights slightly outside of the window promised, but still in fantastic time.
All lights perfect, one little cracked glass panel was replaced in a day or so with such an efficient and prompt concerned response.
Truly unbelievable customer service and I have used them for a while with repeated excellent results. Love 1Stop- my first stop for lighting!

Recently bought a pendant light for my dad, and it ended up being too big for the space. Return process was smooth and easy, prepaid returns and friend customer service.

Ordered two table lamps. Arrived early, packaged well with no issues. Price was the lowest I found in fact it was for sale at twice the price I paid at another store so I was thrilled. Definitely recommend and will not hesitate to purchase again.

I'm really impressed by the variety of lighting brands on this website. Every time I speak with someone about availability, or ask more detailed questions about the products, the people on the phone are so kind and helpful. Great customer service skills!

I found their selection vast and their prices significantly lower for identical product, even factoring in the Canadian exchange rate. Note that prices are in USD. Everything is included in the price (shipping, HST, duty) so there was no surprise at checkout. An item was back ordered and when I called, the sales rep (Ethan) ensured that I got a suitable product at a very fair price. Overall, an A+ first experience.

Great Company to work with. Love my heaters!

Loved my experience with this team! They have provided me with everything I needed plus some! Can't wait to get my lights installed and show off my fancy new kitchen.

My order was processed in an efficient manner! Their customer service is impeccable, especially when calling in for questions about specifications on fixtures :)

This lighting company is amazing! I frequently order lights from them and it is always comes back as what i wanted! I got the best kitchen lights from this company and I am totally using it again! Thank you 1STOPlighting for providing me with all of my lighting needs.

For the past 5 years my lights always go out so quickly and I constantly changed them, but I just switched to 1stop about 4 years ago and the lights are amazing. I've barely had to change them. I would highly recommend them as they have saved me so much time and money. Thanks 1stop!

I needed to make an update to my order, the customer service rep made it so easy!! Great service, will be back!

Totally recommend. Everything came in quickly and with no problems. I used this website to get lights for my backyard and they are still in great condition from 5 years ago!

I ordered two ceiling fans from 1 Stop Lighting and they are wonderful. They look great and are easy to use. A big hit.