Advance Auto Parts

To the two gentlemen at the store on Monday 4/8 at 6:15 (have to be specific bc I forget their names that quick)
But I am having a very very bad day , all day and these two guys really made my day. I came in obviously emotionally upset and immediately they were on the job. Everything went smooth , they moved quickly, they showed they cared, just amazing. They listened to me complain about my day while they put in the battery lol. So thank you guys so much !! Amazing customer service and I appreciate the empathy

People were friendly, and they were helpful at getting me everything I needed to purchase a battery for my car. They loaned me the tools to install it. They do install your battery for you if you choose.

The lady's and old guys are the real heros of this store the younger guys know how to look stuff up on the computer but that's it always a great experience as long as the women are there

Well u talk about emergency my friend truck caught fire in parking lot smh and the employees came to our helping hand 👌🏽

Antonette the store manager here really goes above and beyond to make customers Happy. I came in stressed 😩 and came out Happy just from my experience in her store. Forgive me if I spelt the name wrong but thank you so much for great service

Woke up to a dead battery & was lucky enough to have a portable jump starter. Took my car (Lexus IS F-Sport) to Advance Auto Parts at 1068 Richard D. Sailors Pkwy. in Powder Springs to have the battery & alternator tested. Greg (Retired Air Force Vet) came out immediately to help. He ran the test, explained the results & put my mind at ease. Great experience with a truly nice guy. Highly recommend!

Went for some items for an oil change. They had a great offer advertised. Castrol Edge extended performance full synthetic and a Fram titanium filter for 44 bucks. Lady at the counter was very friendly even close to the closing time.

My favorite location! Speed perks work online and in store, using phone number, no plastic card require. Simple!

Excellent customer service. I would like to personally recommend the manager of this particular store. Tim went out of his way to help me install a battery in my Silverado. He was professional and courteous, and went out of his way to help me.

Best customer service I have ever received at an auto parts store! Tim and his associate were awesome. They made my day. I left with a smile and very pleased with my entire experience. Thank you 😊

Im not usually review guy, good or bad, but this store deserves more than 5 stars. Sean, Cece, and Greg absolutely made my day! Getting off a 12 hour shift, i know my fiance needs a new battery, im exhausted, this is the last thing i want to do... Sean was knowledgeable, personable, and cut me a little slack because i looked so exhausted. Cece got the battery changed out for me and Sean and Greg were assisting in her training. The fun and energy they displayed was infectious. 100% one of the best customer service experiences i have ever had. Let alone at an auto parts store where 90% of customers are already having a bad day and dealing with something broken they dont want to spend money on. I left there in a way better mood than i arrived simply from the energy everyone there displayed.

I bought blinker bulbs and didn't have the tool to change the bulb and Greg that works there was very kind in assisting me with changing it out. Great staff and friendly service! This is my store now for all my car needs!

Tim and Addison to the rescue! Got told by a competitor right next door that it was "too dark" to change out old battery for a new one. Well guess what? Tim and Addison aren't afraid of the dark. Tim changed that puppy out in no time! Customer service is not dead!

(We apologetically walked in 5 minutes until close and they had no complaints)

Great people right now with Miss Holly leading the way And Advance Auto Parts leading the way with no issues with oil dumping unlike O'Reilly's darn cry baby's and expensive keep up the great work 👍

Antoinette Salem provided excellent customer service and met all my needs. She deserves a raise!

Two days ago I needed a battery for my car. Lawrence at the Richard D Sailors location in Powder Springs was AMAZING! He went above and beyond what I could have expected. His interaction with other customers as well as the staff was very professional. Thank you Lawrence for getting me back on the road!

Excellent service with assistance in shopping for windshield wipers and even better with the free installation. Ray took less that five minutes installing the wipers and it made my day so much easier than having to replace them on my own.

Not sure if his name was Craig or Greg. I’m sorry but he and Jason were a tremendous help last night with my windshield wipers and my mount to my license plate. Even help with installing both. Wouldn’t even except my tip. So, Thank You again.

Outstanding!
Addison Johnson diagnosed my battery issue and replaced the battery all while smiling, politely conversing, and helping. Highly recommend

Great Service! I had light on dash board....engine? No it was good. That was not a problem. He checked 2 times. Thxs so much!