J.Crew Factory

Every time I go to this J.Crew store, the staff go above and beyond for me; especially Matt one of the managers there. I am a bit of a high maintenance customer and he is very patient with me…finding me all the sizes I need etc. I highly recommend this store.

Becky was super friendly and helpful with finding my fit and style as well as matching options. I’ll be back in the future.

Good selection, cheap (esp when on sale) & close by.

I had bought some JCF shorts online and needed to exchange them for a different size. I was expecting a hassle, but was pleasantly surprised by the two gentlemen who helped me. The first guy helped me find exactly what I wanted and the cashier (a very pleasant black guy) made the whole transaction smooth and seamless. Customer service is not dead!

I ended up buying about $100 worth of stuff and would go back to shop at this store in a heartbeat! Kudos to these two guys!

Great selection of clothes to get ready for the cold winter months! Sarah was exceptionally helpful last weekend when I needed a few sizes traded out and wanted a different color sweater. Keep up the good work, Jcrew!

Good selection of clothing. Everything is typically 40% off MSRP or the clearance is 50% off last tag priced. I've found some great deals on items at the end of the seasons, which beats the final sale online prices sometimes.

Quality goods, great prices !

Friendly staff and great prices. The only problem is you can't exchange or return normal Jcrew items at this location. It wasn't super clear on the website if it was possible or not, otherwise I wouldn't have made an attempt to return.

Great store with helpful folks and nice mostly on sale product. JCrew clothes IMO are mostly slim/tighter fitting so don't be embarrassed to buy a larger size than you're normally wearing

Very helpful gentleman helped pick out some work clothes for me. Thank you!

Also, those prices! 👏🏽👏🏽🙌🏽🙌🏽

EDIT:

Another dude, Jared (sp?), helped me. In and out in 5 minutes with 4 items for under $125.
#winning

AMAZING staff! I frequently come to this location and have an amazing experience each time.

Awesome staff and selection! 5 stars will for sure be back!

Great prices on great clothes, helpful staff

So many sales!! Great staff ;)

Good stuff for decent prices.

Good customer service.

Real customer service.

Wow!!!