GameStop

Went in for a new DualSense Edge controller, and the woman working there was super friendly, and we just kinda got caught up in techy computer and gaming talk. It was pretty fun. She told me how joining the pro program would save me a ton of money and get me some rewards. She was a very pleasant person and made the experience well worth the extra drive. Got my controller, the protection plan, which is a great idea so you don't have to deal directly with Sony and left happy. Great experience all around.

Was in and out extremely fast. People were helpful but not pushy. Place was clean and put together well. Easily found what I wanted and was able to use the full value of my gift card I got over 2 years ago. Added extra disk replacement protection for less the 4 dollars.

I had a great experience with this particular GameStop. I believe the cashiers name was Jonathan? I'm not positive. Either way he was fantastic, I didn't even ask him to hold the game but he did. And he was just great when I got there. This GameStop in particular has extremely helpful employees to really want to make sure that you're pleased when you leave. You guys are doing a great job, thank you.

Top-notch service.

I was having difficulty finding a shirt at that location. The worker, on finishing ringing up the last customer in line, came over to me and asked if I needed help. They were very patient as they looked for all shirts they had matching my vague description and gave me options based on what they had there vs what was available at nearby locations. When I requested the one at this location they found it for me and held it while I finished shopping.

The single worker there was immensely helpful and showed great initiative in helping me between customers. I will visit this location again if I ever need another pop culture-related shirt.

This store has a nice layout, it is much larger than most stores of the same name in the area. The staff is knowledgeable in the areas of games and technology, and are willing to look for a product not displayed. They offer a member benefits program which has better discounts and deals per tier. This is a great chain for buying new and used games and accessories, and depending upon tier of membership their trade-in value can be average.

Let me start this off by saying thank you to Shane ! He was absolutely amazing today & went above & beyond to help us. We were in search of Minecraft for the nintendo switch for our 4 year old - unfortunately the only thing available was a downloadable game & not a hard copy. While he would be excited , we knew he wouldnt fully grasp the excitement of getting the game with a code on a recipt(there were no game download cards for it either). Shane searched through his cover art & trade cases but there were no minecraft ones. He then used an xbox DLC card , covered all the xbox markings & put it in the slip of an empty case so my child could have a "hard copy" when we took it home to surprise him. While he helped customers on the phone and still answered questions from other guests he took time & energy to perfect this for us & we couldnt be happier. My son was estatic. One of the best customer service experiences ive had in a while. Shane is that dude !

Have had really terrible experiences with the Monroeville GameStop so when it was time to trade the X-Box 1 in I decided to go to This GameStop and I was totally shocked by how Brandon and Jonathan treated me! They are both so awesome and had excellent customer service skills. I think that they should be promoted to train the people over in Monroeville and other stores on customer service. They took their time with me and had stellar attitudes! They worked with me to get me the best possible deal and I truly appreciate it! This will be my “go to” GameStop! Highly recommend this location.

I went and returned a used game cause I didn't like it. Did it with no questions asked and no hastle. Picked up another game and as always great service and the employees are nice.

This game stop is a hidden gem. Alot of people do not know it's even there, AND the "prestige" in its name is because they are mostly focused on collectibles rather than video games (they do have a good selection of video games too, new and used, but they probably have more toys, actions figs, funkos, and accessories). I was told it was a trial concept by gamestop and now there's only a few left in the country. If you can't find that one thing left in your collectible set you'll probably find it here. Helpful and friendly staff too!

The employee who helped my son and me was so nice, and she and I both play Sims 4. The employees are knowledgeable, polite, and welcoming.

The manager with the ponytails really cool dude very helpful. Always knows what he's talking about gives good recommendations friendly.

They were awesome and I was extremely impressed with the huge selection of games.

I like this GameStop has a good selection of Banpresto statues I got ultra instinct goku today I will be back

Very helpful staff, clean store and a huge selection of goods.

Love the friendly environment and always have a answer for any question you seek!

Always Very Helpful. Great ppl on Staff. *NVR disappointed in Stock*

My family and I love this store we always find what we need.

One of the best GameStop stores around. Tons of Funko Pops, action figures, and other cool stuff.

Every time I go there they have the game I want and even offer me a used one that's cheaper with a money back guarantee

The staff are very helpful and extremely funny, nice