Petco

I needed a substrate better than the coconut husk fiber I was already using for my toads terrarium. As soon as I entered the store and asked for someone who knew about toads, I was greeted with a plethora of information and answers I didn't realize I needed.

I got the substrate to solve my issues and even crickets and mealworms for not just my toads but my spider too!!

Jinah and Angie did amazing on my golden doodle and Newfoundland! Best they have ever looked ! We will definitely be back !

I love this place. They have great animals here. I want this cute lil bird and one of these chameleons soooooo bad.

I love the customer service they give and offer. Their store is kept neat and clean. They offer a lot of education on animals/reptiles and if you're interested in getting any they help and offer with animals/reptiles with tips, tricks, what's best and not. This is my second beardie and they were open to helping and offering tips/education/what's needed etc. They do a great job helping their customers. Their rewards system is great you receive a lot of sales and rewards. It's a great place to shop from if you have any pets 😊

Once again, I find myself thoroughly impressed by the exceptional service provided by Petco. Recently, my son and I visited their store to gather supplies for his new axolotl, and the experience reaffirmed why we continue to choose Petco for our pet needs.

From the moment we entered the store, the staff greeted us with warmth and enthusiasm. Their genuine friendliness and eagerness to assist us never fail to make our visits enjoyable. However, what truly left a lasting impression on me during this particular visit was the exemplary dedication demonstrated by one of the staff members.

As we were checking out, I couldn't help but notice that the staff member who had initially assisted us was wrapping up her shift. Despite her impending departure, she remained steadfast in her commitment to ensuring our needs were met. Rather than rushing through the process, she took the time to go above and beyond, providing us with thorough assistance and guidance.

Her selflessness and dedication were truly commendable, especially considering that she could have easily prioritized her own time and convenience. This level of dedication speaks volumes about the culture of excellence fostered at Petco, where employees consistently prioritize customer satisfaction above all else.

In conclusion, Petco continues to exceed my expectations with their unparalleled customer service and commitment to going the extra mile. It's reassuring to know that we can always rely on Petco for not only high-quality products but also exceptional service that truly sets them apart.

We LOVE Audra and Wendy!!! Can't stress it enough that there should be more folks like them in retail and sales in the United States! Wendy was willing to talk with us regarding our concerns and offerred a multidue of options to generate the best outcome for our pup. She even sat with her through her grooming to help ease her nerves and make it easier for Audra to provide care for our pup. This store is amazing and the reason that we drive 40 minutes each way to shop with them!

I bought a bearded dragon from pet supplies+ and they didn’t give my boyfriend and I any information about taking care of him, unfortunately Ruby developed MBD (a fairly common bone disease from lack of calcium). I called petco asking what I should do to help him and Zach gave us the information we needed in order to care for him, now Ruby is thriving. Zach practically saved his life, we later learned that if you buy an animal from petco they cover costs within the first 30 day if they are sick and I think that is something that makes petco above pet supplies+. We started to buy crickets for our bearded dragon from petco and unfortunately over half of them died in the first few days so we took them back to see what was wrong with the crickets and if they could help us in any way. A couple of store employees were super helpful and gave us a bunch of crickets to replace the ones that have died. I will now be choosing for any of my animals food and furniture. Super friendly employees and awesome service. Appreciate it, you guys rock! P.s THANK YOU ZACH!

Love going to the drive in!!!! At Brownsville there are 3 screens to choose from.

Always a good experience. Staff is really nice and helpful

Friendly fast service
Gave history of pet
Quick check out

I get all my aquarium items and fish here very friendly

Grooming was fabulous and Angie did a great job on Apollo. From nails to a bath and even gave him a Halloween bandanna super cute. Thanks again Angie.

Jinah is an amazing groomer , she makes our doxies look gorgeous and well cared for every time. The smell 👌 and those nails are perfect. We love her and the staff at the groomers at petco

I enjoy going to Petco up at the Highlands! Grooming is always a pleasure and my dog Zeek enjoys visiting as well - he loves everyone he meets and has a great time there! Every time I have been there the staff are always helpful if I need assistance and I don't feel like I am bothering anyone when asking. And the store is always clean and shelves are stocked.
~Amber

They were very helpful.

In and out with our girl's nails trimmed and buffed. A bit expensive, but worth it for convenience and easy accessibility. Groomers were friendly, professional, and good with our nervous senior dog.

Amazing pet store I got my first hamster here back in may. She is the cutest friendliest most social hamster I’ve ever seen. My friends got theirs from pet supplies and they are very scared of everything. Employees are very helpful too.

Staff pointed me directly to where the puppy Car Sickness medicine was as soon as I inquired and recommended a local Car Detailer to take care of the mess that result from lack of said medicine.

The staff was very friendly and helpful. We were looking for soft food for our 3 month old kitten. The staff assisted with finding the particular brand we wanted to purchase.

I've never had a problem with this petco and they always seem to a wide selection of fish and reptiles. Plus it's always fun to see all the ferrets pressed up against 1 side of the glass.