Advance Auto Parts

Cannot thank this store enough, especially the technician (think Jacob H) who helped our son in a crunch last night with a dead battery and going the extra mile to replace it. Your concern for him when he was most stressed was amazing. We are truly thankful for you and your team.

My experience was awesome GIAN VIDAL-BALCÓN went above and beyond to help me get my battery installed and get my vehicle fully functioning. Thank you so much to all the staff for making my visit. Pleasant as can be I was able to get a battery replacement without hassle and everyone was so knowledgeable and considerate. Thank you again to management for hiring such a great staff.

Have to give a shout-out to Jake and the rest of the team. Jake has spent a lot of time both in the store and the parking lot helping me with a few nuances with my wrangler. Each time I’ve been in there he’s always in good spirits and eager to help no matter what. Out of all the auto parts stores in the burg I have found myself in this one for anytime I need help. Thanks a lot guys. You’re keeping me running 🤘🏼

Worked with an employee named Jake and he was outstanding. Very courteous, fast, and knew what he was talking about. Helped me with my issue and more while making suggestions. Not pushy at all and overall made my experience very easy.

Tom installed a new car battery for us this morning. It took no time at all. He is very knowledgeable and provided great service. We’ve had wonderful experiences at this location each time we’ve needed something. Thank you Advance Auto Parts!

Jacob at This store helped us use some of the store tools to help recover a dropped oil cap that fell into our engine bay. Friendly and helpful! We appreciate it!

The guy named TB working there was such an awesome person after I asked an obvious question that would get shot down and "go to the dealer" but he asked me to grt my manual and tried to help troubleshoot.

Awesome dude!

Great place to get what you need for your car, good people that work there as well.

The gentlemen that helped was polite and knowledgeable

My car is almost brand new and the factory battery died. Hyundai refused to replace it and nobody had my battery or had it at a price I couldn't afford. After helping me exhaust all options, the manager here, I cannot remember her name because I cannot remember names for the life of me, got me a battery I could afford. Aaron, the guy who installed it, was extremely patient and kind. The entire staff was. I cannot thank them enough. I'm in tears over this. I can actually get to class tonight and work tomorrow. Thank you guys so much.

A very long story, but let me just say that Jonathan, Timmie and the rest of the staff went above and beyond for me. I can not appreciate them more and I highly recommend this location!!❤❤🚘

I've been shopping at this place since I moved here 20 years now. Only a few are still there, like Mike Smith for example. One of the great ones.. Lol
But the process are airways better then most, but his concern for my satisfaction is most important to him. That makes me proud to be of customer of theirs..
Thank you Mike...

One of my wiper blades broke before leaving Mount Jackson, and I was fortunate enough to get to Harrisonburg before it really started raining. I brought the broken blade into Advance expecting to buy a replacement. The lady at the desk took a look at it and found a small clip to replace the broken part. She could have charged me for an entire blade and I would have been non-the-wiser. Thank you so much for your awesome service - you were my super hero today!

Always good customer service but didn't have what I wanted.

Pulled in at 8:59 and these guys let me get a tire plug kit and let me borrow some plyers to get the screw out of my tire even though they were locking the door as I walked up. My tire had 8psi in it and I got it fixed and over to sheetz for some air. Thanks guys.

Young guy put a new battery in my aunt's older car. Very, very helpful and polite. Thx

Great service on the phone and care onsite with a difficult battery install at night, thank you to Bryce!

They have really good and nice workers. Today I was looking for a part for my car and they helped me find it quick.

If they do not have it they can either get it delivered to the store the same or next day. Very helpful staff.

Very helpful person named river works there. Great customer service