Discount Tire

Came in for a tire repair. All the tires were at the end of their life cycle so Senior Assistant Manager Aaron recommended I replace them all. That's what I did. Had all 4 tires on in 20 minutes. Great place to buy tires with polite, friendly, and professional folks waiting on you. Very Happy.

Monday, 7/15/2024
I have been a loyal customer of Hickory Discount Tire for over 30 years, and I have always trusted their recommendations and the quality of their work. The technicians are professional, knowledgeable, and truly awesome. I would like to highlight the exceptional service provided by Mr. Shaun Frisby. On a Saturday afternoon, I had a flat tire emergency just 15 minutes before the store closed. I called and spoke with Shaun, who assured me that he would do his best to help. I stopped by, and he promptly evaluated the situation and ordered a new tire, which would arrive on Monday. This morning, I received a call from Shaun, informing me that the new tire had arrived. When I arrived at the store, Shaun and his team had everything ready, and they efficiently replaced the bad tire in a short period of time. I was thoroughly impressed with the service and also appreciated Shaun's team for balancing and installing the tire so quickly. I highly recommend Hickory Discount Tire for any tire needs. Thank you once again, Shaun, Joshua, and team.

Very attentive and great customer service. I was only here for a free rotation on tires I bought there, but they got it in and taken care of quickly and sent me on my way.
Bought a new set of tires for my aftermarket wheels I picked up. If you're looking for a food A/T tire, I suggest the Toyo Open Country. I have a set on both sets of wheels now.

Between the military discount, the available financing and the excellent service you can't beat em. They take care of all my tire needs. Always buy the best tires and brakes I can afford.

I have shopped at discount tires for many years and until a few years ago had my company vans " shoed" there. Hundreds of tires on as many at 15 vehicles over the years and not one bad interaction. I also like that they use a torque wrench like they are supposed to.

Showed up at 5:50, hated to do that so close to closing, but had a screw in my tire. They replaced it and they all were very kind and courteous even when having to stay till after 6 to do it! Thank you!

Visited 2/23/24. Got 4 new tires installed, and a new rear wiper. Appointment was for 4pm, and I was out of the door by about 4:45. Very happy with the time & quality of service. They also cleaned my wheels which was unexpected but nice! I’ve had great experiences at every Discount tire I’ve ever visited!

I was early for my appointment they did great worked me in with minimal wait. Quickly and accurately installed my tires. On the way home it rode and drove great. Awesome job on balancing the tires highly recommend great price for BFG KO2s

Had a slight emergency. Grandson blew a tire on the interstate. Shaun at aduacounr Tires in Hickory took great care of me. Got the tire fixed right away so I could get back to my grandson still sitting on the side if the road. Thanks Shaun.

I'm a delivery driver so I need my tires to be safe. Today I noticed a huge chunk of metal wedged into my tire. I definitely wasn't planning in my budget to replace my tire today and the one currently wasn't repairable. After talking with Danny, all is great and I could not be more happier.
Plus I was in and out under an hour and under quoted cost.

Thank you Discount Tires in Hickory!

Update July 5th, 2023
I won't go into great detail.
I will say Austin and Discount Tires went far beyond what great customer service is. They prevented what could have been a very dangerous and even fatal accident from happening. They didn't have to. They didn't do something because it was their job to. They did it because they genuinely want people to be safe on the roads.
Thank you.

These guys are awesome! I got a flat tire coming through town with my sick toddler and dog and they were so kind and we’re waiting for me at the door when I arrived. They got me in and out within 15 minutes and were so empathetic. Much appreciated guys

Jacob fixed our riding mower tire rather fast. Very friendly, professional, and accommodating. We always get great service here. That's why we keep coming back.

This location is great. The prices tend to be higher than your small tire shop/mom&pop shops, but you get free tire rotation and tire repair when you buy through them. I believe that this makes their prices a fair value.

I came in with 50mins till closing with 2 vehicles needing tires, and they were able to accommodate me. These guys here definitely work hard and take care of the tires and wheels when installing them whether oem or aftermarket. I was definitely impressed by their service.

I bought a complete set of mag wheels, about 2 years ago,had a slow leak rear right tire, took it there to fix, repaired the tire, no charge, really surprised me, great place to purchase tires.and wheels.

Great customer service from Danny he really knows how to take care of customers and build customer loyalty! I would definitely recommend the Hickory team! Ask for Danny he'll take good care of you! I usually run factory 235s on my 2018 dually but went up a size to the 245s they fit great thanks again!

Austin is the man! I took my Lamborghini here for a new set of tires (pilot sport 4S) and he was beyond professional. He took great care not to damage anything. He even cleaned the wheels, applied tire shine, and installed black weights so they wouldn't be as visible as the old silver weights. Wow. Thank you, Austin!

If you have an exotic or any other specialty vehicle, go to Discount Tire and ask for Austin. Can't recommend him enough.

I’ve gotten all my tires service done by this company. They are always, really good with their service and product.

Employees are very professional and provide excellent service. There was a miscommunication and it was resolved swiftly. As someone who had cars as their main hobby for over a decade I will say I have never had this level of professionalism at any competitor. My husband being new to the area now prefers this location as he felt the experience has always been reassuring and pleasant each time he has visited and doesn’t want to go elsewhere for this reason. Highly recommend.

BEFORE YOU GO READ THIS!!!!

You can’t leave a second review, but these guys deserve more than that. I have been going to the Hickory location for 10 years now. Today was another example of how good these guys are. They are knowledgeable, have excellent customer skills, and always do an excellent job. Go see Shaun, he will make you experience there perfect.

The guys here do an incredible job. My review isn’t based on my experience, it was flawless, but more on the way the other customers were treated and the service they got. These guys will take care of you. They go the extra and knowledgeable about wheels and tires.

Shaun is awesome at the Hickory, NC Discount Tire location. They took care of me and treated me like family. I’ve never ever had a problem with any of the Discount Tire locations. Trust me. I’ve tried a bunch in my 40+ years of owning vehicles. Discount Tire is the only place I’ll go to.