Music Lab Granite Bay

My son has been going to music lab for a few years now. He started with piano, but now splits his lesson and practice time with guitar. His instructor, Billy, is awesome and tries to find songs that will keep my son's interest. Highly recommended!

Music lab has been beyond amazing! I have been studying guitar with Alex for over a year now and he has been truly helping me shape into the Musician I want to be. He creates the best environment for his students and really does care about them. Alex is a role model and genuinely one of the best music teachers I’ve ever had. He is dialed in every lesson and the lessons shape around what is best for YOU- and he will always make sure to do that. Overall, if you get the pleasure of meeting Alex or taking lessons with him you will know why he runs such a positive and successful business.

Brian has been an amazing drum instructor. My daughter enjoys his instruction and appreciates that he takes the time to get to know her, her interests, and picks music that helps her to learn and have fun in the process. The instructors at Granite Bay have all been friendly and polite. Alex is accommodating and personable. I really appreciate the kids being encouraged to play and the recitals that allow them to adapt to performing and shine.

Alex is a great teacher, he is teaching my son guitar for past three years and we never had any kind of communication issues. Alex is very flexible with rescheduling and make up lessons when needed. For the past three years he helped my son to develop interest/love towards music and now my son wants to learn other music instruments. I would definitely recommend music lab to anyone. Thank you Alex for all you do!!

We have been so happy with our experience at Music Lab! Our son has grown so much from his drum lessons with Brian. Brian is so good with him and has taught him so much already in a short time. The owner, Alex, is a joy to work with and everyone we’ve encountered has been awesome! We are beyond excited to continue our kids’ music education at Music Lab for years to come!

Alex is the best guitar teacher. So friendly and patient and knows his stuff. My son who absolutely loves him and is motivated to attend each week.

I can't say enough wonderful things about Music Lab and especially Justin. He is a great instructor! My 9 year old son really enjoys learning from him.

My son recorded his first drum cover here. Very professional and relaxed environment.

We signed up for a free guitar lesson with Alex. After receiving two confirmation emails, both of which stated they were "confirming" the lesson, and neither of which asked for a response, and one specifically stated no response was necessary, we drove the half hour from our home to the music studio. The teacher was in a lesson with another student, having cancelled our lesson without notice because we didn't respond to the emails.

We re-scheduled the make up lesson and it went smoothly so we signed up for regular lessons. At our first regular lesson, another student appeared thinking he had a lesson with Alex at the same time my son did. Alex told him the slot was no longer available.

After two lessons with no incident, Alex apparently had a problem with my son's behavior. He told my husband after the lesson that he had to repeat himself "more than was appropriate." And told my son "I'm the teacher and you need to do what I tell you." He then said that if my son didn't improve over the next two lessons, he would refuse to teach him any longer.

My son is easily distracted and can have a hard time focusing, so I do not doubt that he had a difficult half hour. However, my husband was not given any more specifics and was told that there was no time to discuss the problem because there was another student waiting. Mind you, my husband was in the waiting room for the entire lesson and could have been brought in at any point if there was a problem.

I emailed Alex to try and find out what happened and tell him that I was upset at how the situation was handled. His response failed to acknowledge that he handled the situation anything less than appropriately, stating that he gave my husband specifics that my husband had not heard previously. He invited me to call, which I did, leaving a voicemail stating that I still felt he handled the situation poorly and asked for an apology while also suggesting a solution to avoid this miscommunication (and any behavior problems) in the future: one parent or the other sits in the room while the lesson is occurring.

While Alex did call me back later in the evening on a Friday, I was unable to call him back until Tuesday. By that time, he had issued a refund and decided, without further discussion, to stop teaching my son.

Throughout this process, I was surprised and made uncomfortable by the lack of professionalism exhibited. Alex has since told me that he had never had a problem with a student in five years. Apparently he has been lucky. This is most definitely not the place to go if you think communication and professionalism are important.