United States Postal Service

United States Postal Service, I give five stars.

Always great!

Awesome service

Seems like a busy Post Office, a huge building it was kind of set-up funky. Like crowded or something, the workers seemed to trying real hard to go over board with the customer service. Will return again and do another review.

Not sure why 9-5 hours work for them ? It doesn't work for most working people that commute between 7-5 . never able to get there during the week at least 6 - 4 on sat works for most .. Always nice people serving you it seems ..

As much social skills as talking to my hand...I normally use the wells post office which is 100% better in every way... I'll never go to the kennebunk post office again

The one at Kennebunkport is not customer friendly.I had a bad experience there

To get your mail is a hit or miss.
Couriers lied about packages being delivered, missing mail.
I’ve gotten to the point where only my bills come to my address, I use my parents address in a different state to make sure my packages are delivered in the manner they should.
Something needs to be done with this location. New management needed

I just can understand why I was charged an additional $3.88 for a letter containing gift cards. The post office worker told me it was because it was not bendable and she charged me for a package. I receive letters sized envelopes with gift cards in them all the time and never have paid this ridiculous charge.

If I could give zero stars I would. I have had multiple items damaged by our mail carrier, mail is constantly bent in half (including hardcover books!) or left in the ditch that I have to crawl into to retrieve. It has been days since my mail had been delivered. Currently missing 4 packages that have been out for deliver for the past 3 days! Absolutely awful! Impossible to call! I loathe the Kennebunk postal service

At least once or twice a week it seems like I don’t have mail deliveries. Yesterday I printed postage for a small box and as of this afternoon it still sits in my mailbox. Seems like reliability is a problem. Can I expect changes for the positive? I’ve been unable to reach the Post Office by telephone.

I've waited for service and pick ups to improve over the last few months, they haven't. I run an online business and today for the 5th time in 2 months my packages were not picked up after scheduling them. I paid for 2 day priority shipping for my clients, scheduled pick up as normal. If it was any other time of year, I'd gladly brush this off. It's a week before Christmas and this is not acceptable. Please improve quality of service and pay more attention to pick up requests. Today's negligence of missing pickup cost me over $600 in merchandise delivery.

Staff is incredibly rude and condescending if you dare to not know every single rule about mailing things via USPS. Like literally downright mean for no reason; I am appalled. So sorry you chose to work here even though you hate the public.

Everyone there seems to be so nice and service has significantly improved however I was horrified today when I went into the small lobby and saw that customers and some employees are not wearing masks. With this area in the red with Covid transmission I was shocked. As a senior with health issues, I will never go there again.

Often one of the slowest post offices I’ve been to. They have a sign for leaving pre-paid packages in the hamper, yet rarely have an actual hamper to do so. There was a line of about a dozen people today, and since all my packages were pre-paid/labeled, I went up (between customers) to ask about leaving them after waiting in line for about 5 minutes. The gal told me that she was the only one there and she didn’t have a hamper available, so to wait a second. Not knowing what her intent was during the second I was supposed to wait, I went back to my place in line to wait there, and she never put a hamper out or offered to take my packages. It was finally my turn, and I said that I just need a hamper to put all of my pre-paid packages. She had a bit of attitude and said, “I told you I didn’t have any hampers available.” I responded that she also told me to also hold on “a second”, to which she said, “Yeah, and then you got in line” as if I was the one doing something wrong or being rude. Something that should take seconds here seems to too often take way too long, and at times comes with a bad attitude! A week or so ago, they were closed (window only, PO box lobby was open) with a sign in the window saying sorry no employee availability that day (and, of course, no hamper to leave prepaid packages)!!!

When was it decided that the USPS could leave a package wherever they want. I have repeatedly gone looking for packages that I was notified that were delivered only to find that the package was if fact there but,,, in a neighbors mailbox. It appears to me that it’s either out of convenience or too lazy to place in the the correct mailbox. There have been several times when packages that wouldn’t fit in my mailbox were put in other neighbors mailboxes. If the USPS is being paid to complete an Amazon delivery, why wouldn’t it be expected that they complete the delivery correctly??

Our neighbors regularly get our mail. I got a regular size birthday card for my mother returned to my address that had 2 stamps on it over.10 cents. Have had generally unpleasant experiences with the people at the office.

I was told today that Only cash in small bills is accepted for a purchase or service…… and that this is the case for all USPS offices across the country. No debit or credit cards.I had to leave and go to Hannafords for cash .
Can this be true ??