Zales

Arien and Reggie were so helpful I am so in love with my purchase. This is my third diamond jewelry piece from this store. Thank you.

Lacey has amazing service and is very knowledgeable, loved working with her

I have this say the staff here are amazing! I was never judge by my looks and treated like a customer best place to come for deals on jewelry and accessories pieces.

Lacey is amazing very helpful and friendly. The management staff here are definitely five stars. Very very pleasant store.

Amy at the South Hill Mall Zales was delightful to work with. Helpful, friendly and knowledgable. Thanks, Amy!

Definitely the place to buy jewelry. My husband bought my ring online from florida and sent it to me in Wash my stone was loose and it was all taken care with no issues. They have been around for a long time for a reason their Customer Service and products are the best.

Brenda Hill
Washington State

Brenda was extremely helpful and not pushy at all. My husband and I told her our budget first and she made sure to listen and only show is things in our range. We ended up with a perfect ring and she's informed us off the few discounts on the ring. We got a great deal. Will definitely go back to her.

I was at Kay Jewelers and had the rudest associate help me today, so I went to Zales at the South Hill Mall in Puyallup. Here is where I met the amazing team of Arien and Jeffrey. These to individuals took their time to show me what I wanted and my style without trying to up me on something I couldn't afford. They explained the warranty process and the cost of my purchase. I would highly recommend this location to any one.

I worked with Beth when buying an engagement ring last month and she was awesome! I told her I wanted to propose 10 days from that day but I wanted to upgrade the stone to a full carat. Beth said it normally takes a couple weeks but she'll get the ring back there the day before my proposal. Of course, this made me nervous because any kind of delay would throw a wrench in my plans to pop the question.

I go in the day before it was due back to check in since the heavy snow storm over the weekend could've delayed the process only to find the location had moved and was closed, also their phone was shut off. By then I'm expecting the worst and preparing to adjust my plans without my fiance finding out. After calling the next morning, Beth said she hasn't seen it and will call me when she does. Still panicking, I fear the worst, all to find out, she took it upon herself to drive to the jeweler and pick up the ring for me so I'd have it in time!

Thank you Beth for helping me make my lady happy! You're the best!

Everyone here was incredibly friendly and helpful and even though I was only buying a $25 piece of jewelry they treated me as if I was just as important as the person buying thousands of dollars worth of jewelry that day.

Arien Callicoatt made finding a beautiful ring easy. Would recommend 10/10.

They took good care of me. Good customer service

I go every 6 months to get stones checked & cleaned.
Nice people.

They are always friendly and helpful. The warranty is easy to use!

Super helpful... Explained the warranty and diamond protection very clearly. Friendly staff

Great service and amazing support with my warranties!

They help get the best jewelry

South Hills Zales AMAZING staff. We will always shop it this store.

Professional and kind