Public Storage

Ashey was incredibly helpful. I came into public storage without a phone as it just got smashed while riding a bike. Ashey immediately knew how she could help, and I was able to access my storage locker.

I mentioned that she was saving my day, and all she had to say: "I would make sure to help you out."

very appreciated!

I just called to inquire about a cheaper unit and Mike Was amazing! He was very helpful and I do not have to even move my things into another unit! GIVE THIS MAN A RAISE!

Ashley helped me get a great price on a unit during a sale promotion by letting me know my stuff would fit in a smaller space than I thought. She was so helpful and showed me how to get in the gate using the app. Thank you for your knowledge and amazing customer service!

I cannot tell you how attentive and detailed Ashley was when I came there. Ashley is an awesome employee and you need 10 more just like her!!!! Thank you Ashley for all your help! We will recommend you and your storage company to all of our friends!!!!

Lady there was super helpful tried to get me a lower rate and I was much appreciated

The service I received today from Ashley was the best I've had in years . She found me a unit within my price range as well as helping to show me how to open the gate by my phone . Property is very clean and well maintained as well as being very secure . I highly recommend this facility if your in need of storage .

Joe shows great customer service every time I'm here.

Great service! I started my application online then went to the location to complete my reservation. Was greeted by Skip who was very friendly and helpful. He looked up to see if any promotions were available and I was able to upgrade to a larger unit(10×20)with a deal of only $1.00 for the first 30 days and the monthly cost was was just $15 more than the smaller unit(10×15) which didn't have the $1 promotion. Thanks Skip! Grounds were well kept and secure.

Great customer service with mike very fast and perfessional

I came into the office to get things settled with my reservation and I had the most wonderful experience with Mr. Joe & Mr Skip. I was really nervous, but they calmed my nerves and made my day. I truly appreciate these gentleman.

Ashley she was the best had great customer service and got me exactly what I needed and was a big help highly recommend her and public storage

Super quick and easy to rent a space! Space was very clean. Using the app to get in and out is so much better than having to open a window in bad weather. Thank you!!

Had a great experience with Public Storage on William St. Never rented a storage unit before, they made it quick and easy. The worker, Mike was awesome! He was super friendly and could answer any question I had. He was even nice enough to show me the storage unit before signing to ensure my happiness with the unit. Overall I highly recommend this place to anyone.

Customer service has been great, first spoke with Mags and Steven last week they advices me on the items I needed to protect my items. I came in the move my stuff in today and needed the exact items they recommended. Christina helped me get my purchase to my unit as well and showed me how to put together my damp check. Best customer service I’ve ever had! Very clean property!!

5 star all the way! This property offers exceptional service all the time i come to pay. The staff is very friendly and helpful, I honestly must say I didn't like the fact that they changed the rent payment day but aside from that I couldn't be happier. I've never had a problem with the items we have in storage here, we use this location to store our excess business items and will continue to do so. I always recommend this location to all my colleagues, thanks again, and Mags is great go see her!

Always get good customer service. Ashley is always attentive to anything I address

Christina was awesome, she was very personable and knowledgeable about what my needs were, I had already had a storage space, but needed to down size as the price had gone up on the unit that I currently had. Christina recognized and advised me of what I needed and even though I wanted a smaller unit she advised on the correct size in which I did need.
Mags was also very helpful when I have dealt with her as well. Keep the team that you have there now!!!! exceptional service in a service lead industry- that is what makes customers come back and refer others to come as well/

I received an email from public storage that my rent was going up $100 per month. I was starting to shop around. Out of the blue I received a call from Ashley at the William street location and she told me she was able to get my account locked at the prior rate for three more months. Now that’s customer service. Thanks, Ashley!

Great location, great prices, nice units and property manager Steffani is courteous, friendly and helpful. She is is great and I would definitely recommend traveling a little bit further than the closest facility to you to get the type of service she gives to her customers. She has a lot of responsibilities, but handles them well and is a great asset to this business.

Skip was awesome confirming my appointment for the next day. He had no problem helping me reschedule and also letting me know all the awesome deals when I buy my boxes from them. They’ve have awesome boxes also.