City of Waukegan

The beautiful holiday tree at the Jack Benny plaza is across from the Genesee Theater. Waukegan Main Street and many young volunteers have decorated and brightened up the city tremendously.

It's my home town, born and raised there.

Nice

Great place!!!

Community development closes at 4pm. If you're late they'll tell you you're early for tomorrow. SMH

The city allows corrupt cops to roam freely and assault citizens who are handcuffed. Unless there is top down enforcement of laws to include the supreme law of the land, we will never see a change.

There should be an option for 0 Stars.
This city is awful.
Bad customer service.
When you call them, they don't answer. And if they do, they'll have you on hold. I left a voicemail and I never got called back.
They take for ever to process Building Permits.
They don't even reply on the portal they have available to communicate regarding the permits.

One-star for the phone situation. They are unable to be contacted by phone, it just forwards you to the police department. What is the point of the phone number then?

Will update this review when I visit in person.

The people here don't work.
They are annoyed by the fact that they have to provide customer service. Public servants should not act this way.

Theses people not even deserve 1star review though, I am waiting for morethen 2.5 months for business license, I contacted them by emails, phones and personaly too, I never seen anyone professional employees there.

Shame on you City of Waukegan for having the RUDEST individual working at a desk where people need assistance! I have never encountered someone as rude as the lady (partially deformed arms)who sits and does city stickers and police records. ZERO customer service skill. I am embarrassed for the city to have someone like this representing them!!!

The people working the water bill system are horrible. They dont send the letters on time, and when I pay, they don't update their systems. Now I have to take my take to go to the city hall and get this resolved. I already can see them making this an issue as well

They are so rude they take their sweet time, since they are there all day they think you have the same time they do so make sure you go about 30 minutes earlier if you have things to do afterwards because that's what you will be spending there, and that is with no people in front of you

I got shot walking down the street

Very unfriendly people, horrible costumer service.