Automax Service Center

Absolutely amazing! My boyfriend went to them yesterday and today and he had nothing but good things to say about the company and the men working there. Our van was fixed quickly and without breaking the bank. They were very open and honest they even let my boyfriend look at the rotar they had to replace. I now feel safe having my daughter in the car! Thank you all so much!! We will be coming back!

OK, So I read All of the reviews before I took my Ford Expedition to have work done on it.. I Don't know what all of these people are Complaining about. Because I did not have any of that when I went there. The Young man at the desk was very friendly, I told him what i need to have done and I had the parts, He said he would let them know. When they pulled my ford into the bay to work on it. I stepped out side to make a call . In about 5 mins the Mechanic came and told me that some of the parts I had, I did not need to replace and where I got the parts from I could take back and get my money back. After showing me that the part was in good shape. I told him thank you for being honest because most places would have put in on and charged me for it even though I didn't need it. They are a great value, They same me money and do great work, My experiences with this shop was Great, I don't know what some people are talking about. I'm telling you if you want a great place to get you auto worked on This is the place. Great People, friendly and Honest 3 things you don't Normally get in a shop... They will get my business for here on.. If you need a shop try them out.. I recommend them 100%

Affordable car care delivered from a family owned business. And it doesn't hurt that the family is pretty darn cool. I recommend this place when anyone asks about car care.

Needed an alignment and Automax was one of shops suggested. I called first and they said they could get me in pretty quick. Told them I wanted a 4 wheel alignment but when they finished said I only needed the cheaper 2 wheel alignment because of the type of vehicle. The price was very fair and they got me out in around 30 minutes which is what he stated when I arrived. We chatted about the work and tires and he was very knowledgeable. He stated they work on “anything with a piston” which is good to know for future reference. The waiting area could use updating but that would be my only fault.

I've had them fix multiple parts and systems of my car and have always had good results at reasonable prices, anyone who complains either came on a bad day or brought it on themselves with attitude or is just rude themselves

Always fast, friendly service! Very experienced employees,great prices on any auto work you may need. Clean waiting area & clean restrooms which is always a plus! Very professional business. I've used them for years and will continue!! Highly recommend!!

I took my 2001 Jeep down to Automax to be inspected.
She failed. ....but the guys at Automax were great!....They told me exactly what I needed to fix.
So I got her fixed up and she passed.
Everyone there was very, nice very good to me.
From now on they will get my business.
Lynn Fiorentino

Great Customer Service! Josh and all the mechanics were very helpful. Very fair pricing and quick turnaround. Definitely recommend and will me bringing my car back in the future for any maintenance.

I was present when Nicki Doe's so-called incident occurred. She requested a 4 wheel alignment, but complained that they only did a 2 wheel alignment, the machine showed that she didn't need the back tires aligned. The owner tried to explain to her that the back axle was one piece, it doesn't move, so there was no need to do all four tires. She got louder and louder, would not listen and talked over anyone who tried to explain to her. The owners and staff tried to calm her down. There was no name calling, no yelling or screaming except from Nickie.

This family is GREAT! I see post on here saying otherwise and it is just not true. Anytime I have a problem they fix it and at a reasonable cost. I have two cars that they have done work on and have never had any problems with the work or ever having to come back. They are located in the heart of Gastonia and some of the people come in expecting to get work done for next to nothing. The people in Gastonia seem to be the problem-have you seen some of them? Just nasty! I assume that is why their reviews are unfitting. I will never take my car anywhere else. I have never left feeling like I was disrespected or robbed. They have always been friendly. The work is guaranteed. I have been ripped off by so many people that it is a pure blessing to have a place like this to come to. They show me what is actually wrong with my car and how they fixed it. Doesn't get much better than that.

My husband Alvin has been doing buisness with the owner Ted ever since we moved to Gastonia 6 yrs. ago. What all you people with negative comments don't understand is Ted will only do it one way. "THE RIGHT WAY". For instance I needed a brake job done and brought pads in. Ted told me you don't want these pads on your car cause you'll back in 6 months with your brakes wore out again. So he called his supplier and I went a picked up what he suggested at HIS price with no mark up. Just that itself saved me $45. So in others words you get what you give. Act like an ass and you might be treated like one! After all we're all human. I will not take my vehicle anywhere BUT there. Thanks Ted!!!!

They have worked on all of our trucks and cars for many years. You want to go to a place where people are honest, professional and efficient. This is the place to go! I would not trust any other mechanic!

This place is cool! Ted and his son n law are honest and do great work! Don’t let ted scare you off by the way he looks. These guys are awesome!

It's the place my family uses to get our service and inspections done. They are fast and nice. Most of all I trust them.

The people are very friendly and fair and they do excellent work. I have recommended many people to them. I used them because my son recommended them to me.

Checked out my truck. Gave me bad news that engine blown. Very nice and helpful. I would consider going back in the future.

Excelent service and wonderful people.

I have been their twice They are friendly and 👍 fast service every time.Stop in you want be dis appointed.

My car has never ran better. Highly recommend for quality work. Very fair prices.

They know us by name we choose this shop because of the good quality work they do there always professional and on time with me and my husband car