Kohl's

Regina was my checkout person. Honestly, she was a breath of fresh air in experiences in other stores (Not Kohls). She was extremely friendly. I had an issue with the same jacket in two different colors with a price difference marked as over $20 difference. At first I was just like "No, forget it - I dont need it (the more expensive one). I was ready to just leave it and she insisted we go to the rack. The marking on the rack was a bit confusing and she proactively got the manager involved (who was also very kind and saw it was confusing). They agreed that there was an issue. While I was willing to just let it go (though I had really wanted it but willing to just let it go), she took the approach to walk with me to the rack and get it sorted out. I ended up purchasing the blazer under a separate transaction because I had already paid for the other items. She was just very kind and didn't want for me to leave without investigating further. I would normally not fill out surveys but feel strongly she deserves some recognition in how she approached the issue, was very kind and truly wanted her customer to leave 100% fullfilled - even though I was ready to just let it go. Her actions gave Kohls another transaction due to her tenacity and proactive approach.

Had a very enjoyable experience at this Kohl’s location. It was well organized and made it easy to locate the items I was looking for. The highlight of the experience was Susan, who was the cashier that checked me out at the end. They were very nice and energetic which elevated my trip there.

Old faithful, Kohl’s never disappoints, such a great men’s selection and friendly staff. And the best part about Kohl’s is they’re never crowded and no one bothers you!

Shy at Sephora is absolutely fabulous! She did not rush me while finding a shade and product that matched my skin and was very helpful. Great addition to your team! I will be back because of Shy!

I enjoy doing my Amazon returns here. The store is nice and clean.

Susan at checkout was very nice and checking out with her was a smooth process. Thank you, Susan!

I love my Kohl’s from the minute I walk in the front door to the minute. I check out smiling faces everywhere! This is a reminder what customer service used to be you can still find it here at Kohl’s with great prices and friendly service and a very clean store. Thank you Kohl’s.

They filled my pickup order super fast, knowing I was waiting. Very kind and helpful!

Store very clean and Tidy Associate Greet you as you enter the store helpfulness of associate available Overall Great Great Experience will be Returning

Managed well, attractive displays, great atmosphere, sufficient stock, friendly and helpful associates, impressed when a call for more checkout workers, 4 arrived within minutes! We’ll be back!

Went to Sephora to grab some lip gloss and a few other things. Didn't receive any help because there was only one person and she was helping another customer. So hopefully you know what you're looking for because you might not have any assistance.

Clean store, good selection and lots of room. Friendly staff, decent prices.

Easy Amazon returns and a coupon for visiting while returning! Got some new pillowcases. Everyone is super friendly and helpful.

Great clothing at an affordable price..

Kohl's accept Amazon returns. If you do return an item from Amazon, they will issue you a 25% coupon. Nice!

Store very clean, orderly with friendly, helpful staff

I visited the Atlantic Blvd Kohl's store and was pleased at the greeting I received upon entering the store. Sara, the associate, was very pleasant and helpful.

Ms. Diana is an absolute delight! Thank you for making my daughter feel so special!

One of my favorite places to shop. I never come out empty handed.

Excellent customer service! I ordered a pair of shoes online and received curbside delivery, within 2 hours. Twice, I spoke with an associate named Marjori. She was courteous and helpful. Plus, she personally brought out my purchase and placed it in my car trunk. I thank her and Kohl's for such a wonderful shopping experience in this trying time (pandemic). I will definitely recommend shopping with your company and this store.

Clean, well stocked store, great sales & rewards with friendly, helpful employees.