ace hardware

Definitely the best hardware store that I've come into in many years!! Staff is not just friendly but very experienced! Over the top personnel Rachel if you have a question you need answered talk to her!!

Always the best customer service and help at this location!!! Every time I enter the store it’s about a minute or less that I have at least 1 employee asking if I need help or what I was looking for! Each employee has always been kind and knowledgeable, and if they don’t know the answer they will find it!!!

To the manager, your crew working the night of August 14, 2023 were great!!! From the two younger guys working the store area to the lovely cashier woman, each of them were awesome and are great employees!!! You should be so proud of the employees you have working at/for your store!!!!

We were looking for "Blow mold replacement light cords" for our Holiday Decorations and we found them here online.. We prepaid online and picked them up in the store. VERY nice and friendly staff not to mention the price was cheaper than Amazon!!

The people are here are very friendly and helpful whenever you need them and still very trustworthy of their customers

Got 100lb propane tank from them. They helped me out big time and extremely nice!! Definitely coming back

Great ACE store! I had some keys made and they had a great selection and the guy who helped me was fun and knowledgeable! The cashier was gracious. Place looked very inclusive of what you would expect to find at a hardware store!

That's a great Ace hardware store in Richmond. And they always seem to have what I need. And the people that work there are a great help to.

Great service. Small store, but they always have what I need.

Since Stone's Ace Hardware is a short walk from my apartment they're my go to place.
Better than distance is the friendly & knowledgeable care customers receive.
I highly recommend them.

The employees have always been really helpful and very nice.

Great service. Went in for the first time because I moved. I'll definitely be going back very friendly and helpful staff

Rachel and Tim are amazing employees. Definitely will be back.

Great place very friendly

The staff is always kind. On my most recent trip, I gave the gentleman a ridiculous description (I forgot the name) for a cotter pin. He knew what I was talking about and guided me right to them. :)

Quick and easy mouse bait first aisle or so. Easy to find it all.

Greeted on entry. Guided to proper aisle for product Helpful and courteous staff. Easy checkout.

Very friendly and helpful staff. I would definitely come back.

As usual when I entered the store I was created and asked if I needed help and I needed help and they did

Clean and friendly. Somewhat knowledgeable about the products they offer

Always plenty of kind employees to help find what I'm looking for.