Caliber Collision

Had a little bit of a run-in with a deer, so Caliber Collision was recommended by State Farm. These guys never made me feel like I wasn’t gonna get taken care of. There were some parts were tricky to get a hold of, but these days what isn’t. Insurance took care of everything and Caliber made the rest of it super easy. My truck came back clean and looking brand new. Make sure you go in there and talk with Paul, he is very easy to talk to and will do a great job of keeping you posted on your vehicles updates.

I was in a hit and run on my birthday. I hope I never need these types of services again but if I do I definitely will come back! The whole team especially Trisha made everything so easy! I didn't have anything to worry about. They worked around my schedule and kept me updated. Everything was explained in detail. Thank you guys so much!!!

Caliber Collision was able to get my car in right away for the repairs, that to me was amazing.

The staff were friendly and professional, I was even offered a ride to pick up the rental car because the rental company did not show up to pick me up.

I was kept informed of the repair process every step. The repair was completely within 3 days and I was given my car back cleaned up inside and out. Amazing repair shop, well done!

Common scenario - hit a deer with our Nissan Rogue. Chose them because they're with State Farm and schedule-wise they could take our car almost right away! Whole process was smooth and not stressful at all. One week later, we got our Rogue back with her brand new bumpers!

Was very pleased with the work done. Trish Magadon was a pleasure to work with. Professional and helpful. Thank you Trish.

Great team! Everyone was very kind, pleasant and they made the process of my car being in the shop a breeze.

The service was quick, the cost was reasonable, the staff was friendly and professional. The overall experience was fantastic! The Springfield, IL location ROCKS!!

Caliber Collision has done body work on my vehicles before this last time and they do great work!

Caliber Collision is a great company with total interest of its customers. The staff are professional and they gave update information on our van during the repair process. I highly recommend this company.

This shop's customer service was excellent and they kept me well informed of my vehicle's repair progress every step of the process. I am very satisfied with their work and my interaction with each employee I met. Thank you Caliber.

Paul was super easy to work with and kept me informed the whole time. They made working through my insurance very easy as well. There was even a part that came in for my car that Paul wasn’t satisfied with quality wise so he called me and let me know he ordered a new one so it’d be perfect

Had my car repaired from a rear end collision. Paul was wonderful and personable from the start. Kept me informed of the repair schedule. Very detailed estimate and my car looks brand new! Got my repairs done in a week and ahead of schedule! I would recommend this shop wholeheartedly. Thank you to everyone who was a part of this repair. Very professional shop and highly skilled personnel.

Jo H

Helped a guest get set up with work being done to their truck. Set up was easy and my customer was pleased with the work

Very friendly and very professional! Outstanding work! I thought for sure that my car was totaled, but it came back looking better than when I got in the accident! It came back a week earlier than promised, and they even washed it good and cleaned the interior.

Knowledgeable and friendly staff, quality work completed in a timely manner! They also provided work status daily, via text message, to keep me informed of the progress. I definitely recommend!

Caliber Collision did an excellent job repairing the left rear end of my car after a minor fender bender. Car looks like nothing ever happened to it! It was waxed, cleaned, done on time, and done at the estimated cost! Paul was very friendly, informative, and gave me a courtesy ride home. The waiting premises were neat and clean. Even the coffee was good! Highly recommended.

My van had a minor collision and it was recommended we take our car here. I’m so glad that we did! They took care of the whole claim without issue and worked directly with insurance. They even excellently detailed the vehicle! Which I feel horrible about since it was not in great shape on the inside 😬 but thank you for taking care of us and our family vehicle!!

They are great, Paul is awesome! They fixed my little car after I was rear ended. You can’t tell the difference. Paul was great at leading me through the process and dealing with the other persons insurance.

Prompt, excellent service. Michael checked in with me frequently during the repair process and kept everything going with my insurance. I never had to worry about anything.

What an amazing business through and through! All of the staff were exceptional, the service was top notch. I would recommend this experience to anyone.