StorSafe of Port Washington

Great value and secure location. Signing up and ending the lease was trouble free. No issues during my ~ 8 months of storage. Best pricing compared to other options in the Port Washington/saukville area.

I recently had an access issue at the Port Washington location - totally my fault as I was not clear on a rental start date - Mark the District Manager quickly fixed the problem and he was very helpful. I’d recommend this location to anyone

Has such a good experience with Marc and getting access to the unit even on a sunday! Thank you Marc for all your help, I would recommend StorSafe in Port Washington to all of my friends and family!

Customer service was amazing! Mark was very helpful and friendly. Going to be using this company in the near future. Highly recommend

We were very happy with the customer service and ease of renting. Marc was great to work with and easy to contact.

Very easy to deal with and helpfully.

Best pricing around, I checked! Secure and clean. Easy in and out. You can pay online. Very professional on the telephone. I highly recommend!

Mark was great to work with, very accommodating, extremely prompt and provided excellent service!

Awesome selections and great hard working people! Store your Harley here!

great facility see you in October!

Olivia was Great and Friendly

Clean, easy access

Great storage facility

I've been renting a storage unit here for 20 years, since it was owned by Mr Hoffmann. I've been trying to reach someone at StorSafe for weeks, 2 emails, 2 requests for info through the website, and several phone calls. No response. Might be time to look for a new place.

Don't store w them!!! In four years rent went up over 100 PERCENT! Gate often broken; (Store Safe?????) You hardly ever reach someone to talk to via phone. Messages left are not answered. Your emails go unanswered. Basically won't communicate w you. When they do, one person doesn't know what the other said / did. They lie. Most difficult company I've ever done business with.

I need to speak to someone regarding my rent I called three times to ask a question,about my rent last year. I'm in a climate controlled storage unit in d8 that hasn't worked except maybe once that I know of, In Port Washington Wisconsin.
I've been with storsafe for over a year.

No one called me back I don't understand if my rent went up to $72 I have to play 10 extra dollars for insurance that I'm forced to take how, and why am I playing $ 84 dollars, and not $82?????

I recently received a letter in the mail advising me that my rent is going up from $72 to $83 dollars I asked the lady who I spoke to on the phone how much would it be to go to a unit outside that's not climate controlled, she told me that she didn't have that information in front of her to hold on that she would leave a message with the manager or someone, and they would call me back. It's been a few days I haven't heard anything. How are you answering a phone, and don't know how much storage is??? Very incompetent

I don't need this inconsiderate lack of professionalism from a place that doesn't care for me, all storsafe sees is a dollar sign and I'm leaving.

Good Riddance

Today 3/8/2024