Public Storage

Ms. Keona was so very helpful, She went about and beyond Her call of duty to assist me with my storage experience. She is a great asset to the company. The world needs more employees and people like Her. She was amazing.

Mrs. Donna and Mrs. Angela were true examples of great customer service! Honestly with Public Storage it’s hard to get anyone to answer the phone. However Mrs. Donna had such great customer service when I spoke with her on the phone and Mrs. Angela was so sweet and thorough in explaining all conditions to me. This location is awesome!

Keana was such great help! Made our transfer quick & stress free.

Simply a delightful experience. Carolyn provided me with top notch customer service! Carolyn was patient had no problem with helping me decide the correct size of a space. Having an employee with such knowledge patience and such a pleasant disposition tells me a lot about doing business with public storage. Thank you for everything.

THEY ARE AWESOME. Called me just to check up and make sure I like my space. Super easy to rent

Public Storage employees always had wonderful customer service

Lashanda at Alpharetta hwy was very helpful and pleasant when I got there and was very frustrated. She actually light my day..... very positive attitude and positive energy. AMA..

The online process was very convenient. It gave me everything I needed, all I had to do was go straight to my space unit assigned to me and it was ready for move in with a lock.

Today was my move out day, and the property manager on duty, Lashanda, was incredibly kind and helpful. All of my questions and concerns were immediately answered and put to rest by her. Today's experience was great, I highly suggest coming in to this location. Lashanda is amazing and she will be more than happy to help you.

I’m so glad we came to this Public Storage location. Lashanda was incredibly helpful and made this an easy fast experience. I highly recommend this place to anyone looking for good customer service and a friendly smile.

Carolyn was very professional , she runs her facility with honesty and integrity, I highly recommend public Storage

Ron, Donna, Lashanda were by far the best staff I have every experienced made my first time storage unit experience easy and enjoyable. Couldn’t have asked for anything better they exceeded my expectations and I definitely recommend meeting with one of them and getting your storage unit at this location!

Ms Lashanda was very helpful! Especially at helping overwhelmed customers. She shows true compassion and empathy as well as professionalism. she’s point blank period the best.

Just walked in and was nicely approached by this pleasant women named Ashley. She was awesome. She ran up and down the hill for me and my family because someone had the cart. She made things much more easier and faster with her attitude and character. Amazing person

Monay was very helpful for me. She was very patient and informative. I really appreciate the time she spent with us. She explained everything were we could understand it completely. I'll definitely come back this store facility in the future with no problem.

Angela was very professional while solving my leasing contract issues. She went above and beyond to gather all the info necessary to get everything corrected. Her dedication to satisfying customer needs is a great credit upon herself.

Being able to open the gate from the car with my phone. Simply beautiful. Was able to pull right up to the unit door making the entire process easy as can be.

I’ve used several different storages before and this one is by far the best. Lashanda at the front desk has always been more than helpful, very responsive to every request I make and very pleasant! Great customer service skills. I was worried about using a outdoor unit but everything was safe and easy to access. The property manager was also very helpful to me! Would definitely recommend using this public storage.

I rented a space at this Public Storage-Alpharetta Highway location earlier this week. I worked with Ms. Joanne, she was AWESOME!! She was so friendly and helpful along with Ms. Veronica. The process was such a breeze. She explained everything I needed to know and answered all the questions I had. I was in and out in no time! I would definitely rent from HER again! Her customer service was stellar. If I should ever need a space again, I would hope to be so fortunate to work with her again!

Location: The Alpharetta location is not the prettiest PS on the block. It's pretty raggedy. It's unfortunate that such an awesome staff has to work in such a tiny hole. So that's not a staff issue, it's a corporate problem. Can we say RENOVATION!!!??
Hope this review was helpful.

Ron at Public Storage was excellent. He was able to advise on what size storage unit I needed and provided everything that I would need to keep my stored belongings safe and unharmed. The customer service was great too! He explained everything thoroughly and I left without any questions. So glad I chose this location!