Redstone Federal Credit Union

Great service! I just opened my account and I felt genuinely welcome and was taken care of immediately. I highly recommend!

I had a great recent personal loan process at Redstone Credit Union. Jessa was who I originally met for a personal loan and she was extremely helpful and told me my pre approval amount and was not pushy on anything. I decided to go back two weeks later and get my pre approval personal loan and Aarion helped me. She was outstanding as well and extremely helpful and genuinely wanted to help me. I appreciate them both and had a good experience.

I recently opened a business account with Redstone Federal Credit Union and I am very pleased with the service I have received. The staff was friendly and knowledgeable, and they made the process of opening an account very easy. The online banking system is also very user-friendly and I have had no issues with it. I highly recommend Redstone Federal Credit Union to anyone looking for a great banking experience.

Most recent I visit Madison Branch office the Assistant Branch Manager Angela Rowe was very helpful and polite assisting in my requested, She went over and be Beyond to help me in every way possible to make sure my needs are fulfilled, very nice lady to talk to and she is very kind and helpful, thanks.

Redstone has the best customer service any time I've needed assistance and I can tell that they do treat me like a valued customer. I've been banking with Redstone for over 20 years and they have improved exponentially in that time so far. I am also a big fan of the upgraded ATM/TELLER Drive Thru, especially since the pandemic begin. It allows everyone to remain socially distanced and safe.

I had some problems with unauthorized charges on my account so I went in to seek help. The two ladies that helped me could not have been nicer. Everything was handled and professionally. It took almost no time to get new account number and debit card. Thank you Redstone Federal Credit Union. You alleviated my stress quickly.

I cannot express enough how helpful, kind, understanding, patient, and professional Katilin Woodson was today at Redstone FCU on Sullivan St. I do not have an account here, but my bank (Wells Fargo) made an error when processing money order from Redstone. This caused me a lot of problems and I've been charged a lot of fees for a mistake on their part. I came back here to Redstone to see what they could do to help resolve the problem, and with in no time the problem was resolved with the money order. She was very patient listening to the confusing situation with Wells Fargo, and very kindly and professionally did everything she could do to resolve what they could on their end in a timely manner. Now I'm going back to Wells Fargo to clear up their mistakes, and then I will be closing that account and switching my banking over to Redstone FCU. Thank you for great service. I've been very stressed, worried, and didn't know what I was going to do and they have completely helped ease that stress and burden for me.

I’m extremely satisfied with the immaculate customer service that I receive on every visit to one of the Redstone branches!!! Anyone looking for a great financial institution, Redstone Federal Credit Union is the best choice!!!

Great 👍 customer service and benefits. Very kind and helpful. I've been banking with Redstone Federal Credit Union for 12 years and knows how to treat their customers.

Personally I have never had bad service. We have been banking with Redstone for many years. Their modern top of the line technology is outstanding which is consistently being upgraded. Everything can be done online even depositing checks.

Very good customer service, professional, knowledgeable and friendly. I recommend Redstone to families and friends.

My first banking in usa since 2021 very convenient and neighborhood bank. All employees good nature

The best and safest place to do you banking. GREAT STAFF, ALWAYS A PLEASANT EXPERIENCE

My wife uses Redstone and has never had a issue

Redstone federal credit union Bank is a wonderful bank to bank with

I have bank with redstone for over 25 years and I have been extremely pleased with their service

Great customer service. Made refinancing my vehicle super easy and fast.

Been a member for 16 years.

Always great service and very helpful!

Always friendly, helpful, and professional.