Pep Boys

Very very pleased with the service I received. They were extremely busy when I brought my car in to have my tire replaced and I told them that I need it changed today. After a short wait they had me back on the road and I greatly appreciate it. I will definitely be back soon for the othe 3 tires and any future car services that may arise.

I had a great experience this week getting my car serviced. I knew I needed a lot of work done because the last time I had an oil change or any service was 18 months ago. I did not expect them to finish all the work on my car that day, but they completed everything in 90 mins! I don't know why I see all these 1 star reviews? I thought they did such a stellar job on my car. I will come back for more service next time.

My recent experience working with Pep Boys in Marlton, NJ was excellent. The service manager was very professional, and their team assisted me in a critical situation without an appointment. Thankfully I was able to get my car fixed the same day. I would recommend this Pep Boys location - ask for Stan!

People need to stop being skeptical of Marlton Pep Boys just because it’s not the most glamorous experience…because they are the only nearby place that has ever fixed my car within a very reasonable timeframe, given me detailed paperwork explaining their costs, and don’t try to upsell me to the highest degree. It’s so easy to schedule online too. Story time below, if you are interested as to how I came to the above conclusion.

My 2010 car had its first issues in many years. I love it, and wanted to fix it as opposed to replacing it just yet.

At Burns Honda they were rude, overly crowded and understaffed. They didn’t rotate my tires or perform the most basic tasks that were supposed to be included in my general service…I never got an explanation as to why, which in itself is a long and stressful story. Quoted me $6k+ for my needed repairs and tried to convince me to look at new cars.

I decided to go to Pep Boys a few days later. They fixed all of the issues for less than $2k, rotated my tires, and cleaned my interior for free. I considered smaller shops prior, and called three. I only heard back from one, which was super rigid about availability.

I see no reason to keep searching for my *car place*. I’ll just be easily going to Pep Boys. Could the waiting room use a little remodel? Yes. Do I care at this point? No!

Rather have nice service, good communication, and reliable, well priced repairs than the “extras” of a free random coffee or small water bottle in a slightly newer waiting room or lobby. Pep Boys Marlton renewed my assurance that getting my car repaired does not have to be annoyingly stressful. Thank YOU!!!

Nick provided the best service anyone could ask for. Had the entire family in the vehicle when the caliper seized up. We were headed to North Carlolin. Nick and Pep Boys' team were fast and efficient. They got us there ASAP.. Thank you greatly.

Stan was outstanding and amazing went outbof his way to help me and made ot a very great experice highly reccomed them

Adding to my review when I went back to my car, my service engine light was on. I went in and told them, and Stan immediately got it in and looked at and took care of. It made sure that it was fixed properly, and I was quickly back on my way I definitely recommend this place and would go to Stan with any issues you have he went above and beyond to make my experience the best he could.

Thank you again

The customer rep was responsive and helpful. And he was patient in explaining why he recommended the repairs that he did, and also patient explaining the pricing behind each line item.

The customer service person who helped me with my car was great! Professional and respectful. Explained everything. Good price too. I’ll be back!

Yesterday I went without an Appointment with an Engine Lite and a rattle in the left Rear of the Vehicle. I decided to stay, rather than leave in today’s ’Hurry up World’.

The Mechanic found six Disgnostic Codes; however, because Engine Work had been done recently by another Garage the Manager recommended returning to the Garage that performed the original work to address the Engine Diagnostic Issues. Honest.

They did identify the Left Rear rattle, and tightened the Linkage.

Minimum Charge for Engine Diagnostics and Repair.

Amazing customer service! Stan squeezed my vehicle in for service because I was a walk-in and had a time frame. Absolutely thrilled and made my day. Everyone was polite and professional.

Joe, Nick, and their team did a great job replacing the headlights on my Enclave. Not an easy job. Would definitely use them for future service needs.

A great experience with Pep Boys. Stan kept me informed during the process with the status of the ordered parts and the expected time of completion. He also alerted me when the timeline shifted due to an issue with the parts supplier. The job was completed for the quoted cost and I'm very pleased with the completed service.

Yesterday was my first time ever at Pep Boys and I had an amazing experience. Everyone was so kind and respectful from beginning to end. Chris did an amazing job quickly finding out what was wrong with my tire. He worked quickly, yet very efficiently to get the problem fixed. I entered and left fully satisfied with letting these amazing people help me out. Thank you guys again. 🤍

Was traveling and needed my tire which had a bubble in the sidewall looked at. Very happy they could fit me in and put a new tire on for the rest of my trip!

I spoke with Kevin for tires on my car yesterday March 19th.
He was
Friendly and had all details on the tires that I wanted. He quoted me the price along with taxes etc.
Good and speedy service !!

Everyone was helpful, and I put trust in everyone with my older car.
Very courteous and professional staff and Joe was straight with me and nice to deal with. Thanks to everybody and thanks Joe for getting my car running again.

ps...miss the store

I went to Pep Boys in Marlton yesterday. Nick was the employee that helped me. He took my car right in. I needed tires and brakes. He helped me with the whole process and answered all my questions. My car was done exactly when he said it would be. I was very happy with the service. I will definitely be back when I need service again.

Stan and Nick are the best!!! Kevin is pretty awesome too!! Joe is cool and knows his airplanes. Went in for brakes. Nick the tech did an awesome job! Will definitely return to and recommend this store. These guys are "simply the best."

Some Of The Best Work In The Area , Personally Did Wheel Alignment On My 94 Toyota , No Problems Since . Stan Joe Kevin And Nick Have Outstanding customer Service

Pep Boys way exceeded my expectations. They took care of my tire needs and had me in and out in a timely fashion