ampm

Michael was absolutely delightful, definitely made the experience well worth it. His charming demeanor when my wife and I walked in, his story of his first time eating a tres leches cake… definitely a warm presence to interact with before going on a road trip. Well worth the trip inside!

This is my go-to gas station the staff is always amazing cant ask for a nicer staff clean well organized and open 22 hours f y i they do a 2-hour shut down 2-4 am if you go on a late night run I will call them first and make sure they're open so you don't go for nothing

In

Very helpful & kind staff!

OK spot for gas.

They got beer

When the two young guys are working don't expect any coffee to be made. 7:45 am and every canister is empty.
Lots of homeless around too. One guy was sleeping 7 ft from the door.

50 bucks in gas and their bathroom was locked asked for the key and she told me out of service. You all are thieves. No bathroom but you’ll take my money for gas. Don’t come here.

So I had 20 minutes and thought I'd get a drink and pick up my mobile order across the street from mc Donald's but no the cashier took 15 minutes to take care of one customer while the other cashier just watched him figure things out on his own when she could've helped, needless to say I wasted money on a meal from mc Donald's thanks AmPm your customer service us the best, I see why people walk in and just take food and walk out, AmPm you owe Me

I just started going to this location about 4 months ago. After the freeway construction got bad. I spend about 18 bucks every 3 days between gas and snacks for the kids. This will be my last day going to this location all over. 20 cents and an attitude. Yes people .20 cents. I asked for a bag during my transition. Then look up and see.20 cents alone on the key pad as the CSR is taking back my bag. Normally this would be ok. However I just paid the extra. 35 cents for the transition. Well..unfortunately this is most likely a franchisee location not a corporate location so really no point to call and speak with a manager. They just lost 120 a week in sales over .20 cents and a bad attitude.

I would like to file a complaint again the AM/PM on Baseline (27727) in SanBernardino County (Highland) , Ca.
I Paid for gas at AM/PM (01/12/2021 aprox 2:00pm). I Went to car to pump. I Have medical condition. I suddenly Had an urgency to use restroom.I Went back inside to ask to use restroom. Girl inside said no. I told her it was urgent and I had a medical card to legally use the restroom. She said no, she is not allowed to let me.
I had an accident. I Had to return to my car. I asked a male employee in the parking lot, if he could pump my gas because I was unable to get out of my car (I have disabled plates and placard). He said he was with another customer. I asked after he helped that customer and he still said no. * ADA law says that if a disabled person needs assistance pumping gas, they are legally required to as long as there is more than one employee there.
I had to call my son to come and pump the gas so I could leave. My son went back in to ask them to turn the pump back on. Him and an employee got in an argument because they would not let his handicapped Mother use the restroom when it was apparently an emergency. They would not turn on pump or refund $30 they charged me for the gas I did not receive. I filed a police report for my $30.
*I have an Urgent medical Notice Card for restroom use during Covid
*I have disabled plates. ADA says all I have to do is ask an employee to pump my gas if unable (as long as there is more than one employee on duty) and they have to pump it.
*They are the reason I could not pump my gas
*They should have at the very least refunded my money

Instead they just argued with my son and would not assist in anyway

I have a medical exemption from needing to wear a mask and when I entered the store yesterday, after purchasing gas, to simply use the restroom the employee at the register told me I couldn't enter without a mask. I stated I have a medical con6thate exempts me from needing to wear one. He said he did not care and that it doesn't matter, I would be denied service regardless of my exemptions. I hope AMPM is ready for a lawsuit. That is complete and utter discrimination against medically disabled people. I would have given 0 stars if that were an option. I am disgusted at your customer service. Despicable.

The staff at this ampm is very rude. I have medical conditions that at times I am not able to wear a mask. The old Asian man asked me to show him my medical records which is against ADA law. I am filing a complaint with the ADA

By law its 1:00 to stop selling alchohal in the state of california and a lady with blonde hair at the baseline and palm location in the night shift insisted it was 12 & rudley told me that she doesent care she said midnight is what it is I want to talk the manager because my child was with me & asked me why the lady yelled at me and to top it off the beer was for my husband at home

Don't get the food here. It got a B rating and you really have to have a nasty place not to get an A rating.