Napoli Group

I thought McDonald’s was supposed to be fast food.The one in Machias Maine has gone downhill Ever since they got the new manager after Kim. While going to this McDonald’s, I always have to pull up to the gate or over into a parking spot and wait Until they bring the food. In the meantime, while you’re waiting, they could at least give you your drink They don’t. Also, the straw is never in the bag it is very hard to drink a drink driving down the road without a straw. I used to go in the mornings when Denice was still there Things were great. Now not so much The coffee Has an awful taste. My McDonald’s trip Should only be a couple minutes, but it ends up being like 15 minutes.

I have tried several times to speak with management at the Ossipee, N.H. location regarding the Cashier/drive-thru attendant (a younger man who seems physically ill). It is just awful he is rude if asked a question about your order (mind you, you are speaking loudly because he will not open the window). We eat breakfast now because we do not want to deal with the young man at night. We sat in the parking lot waiting for our breakfast items that didn't all come in the 1st place for 40 minutes. I suspect we would have been sitting there longer had I not stopped one of the workers and asked him where our sandwiches were. I called approximately 25 minutes of waiting and was told rudely that they were trying their best and would get it out as soon as possible! The persons bringing the food to the vehicles changed because the prior person doing the deliveries had a disability (very sweet man). This emporium has my blessing in giving the disabled a job. Still, for God's sake, give them something they can handle rather than sending him out with a massive bag of food, knowing that you had approximately 12 cars waiting (some just left without their orders). It was hectic, and the man was just walking in circles calling a name; shame on your management! Shame on you! This restaurant is disgustingly dirty, and I know from other posts from people that all I am complaining about has pictures to back it up! Napoli Group llc Amherst NH, do something about these issues!

Crazy that I still spend money here, but when it is all your daughter eats, there really isn't much of a choice.
Prices are disgusting. Order is never correct. No consistency like it used to be.

Ridiculous...tried to go higher up about many issues with ossipee nh personal, I was cut off like the woman I have to deal.with daily. There are a few good ones but not usually taking orders and money at drive thru...I am not the only with complaints with certain employees. Napoli Group was.of no use or assistav0e either. Already posted on reciews....will keep going and. Post on on all.local pages as well. Further training for employees is minimum. Also less sewage back-ups would be beneficial for all
.. small town and people.know.

I went to the Calais McDonald's on Sunday and order a steak bagel wanted to sub folded for scramble. There's a button on the cash register to do so. I was a manager at McDonald's for 10 years so I now it can be done. I get it that way at other McDonald's, Thank You for your time.

The service and the quality of food at the ossipee McDonald's is absolutely disgusting.

It is too bad I can't leave a negative star because that's what this place would get completely screwed up my order and when I called back because I realized I lost money in the bathroom she told me she dosent have time to look and laughed at me called corporate they are an even bigger joke I maybe need to find a number for McDonald's corporate to let them know how the franchisee is using there name for bad uses